Dispatcher
Job Description : Position Summary :
Position Summary :
This role is responsible for dispatching driver schedules / routes and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service.
Here's what you’ll do :
Responsible for dispatching driver schedules / routes for load pick-up and deliveries and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service.
Ensure timely follow-up, resolution and response to any route planning or delivery timing issues that may arise; work with Transportation Supervisors as appropriate.
Maintain and update the department dispatch / communication log / software according to department procedures.
Ensure information is accurate and up-to-date to ensure drivers understand all requirements for the scheduled delivery / pick-up (i.
e., equipment / truck / trailer used, delivery location, pick-up / delivery time and documentation procedures, etc.) at all times during the dispatch shift.
Review, verify and process driver delivery paperwork.
Ensure adherence to company safety and sanitation policies and procedures, as well as all DOT rules and regulations.
Develop and maintain good working relationships with customers and drivers.
May assist with coordinating delivery changes, monitoring on-board computers, log reports and maintenance schedules, and submitting necessary information to payroll clerk.
Work with Transportation / Logistics team to schedule appointments and assist the drivers with questions or issues related to delivery appointments.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need :
Associate'sdegree (Preferred) in Business Administration or college coursework in Business Administration or Supply Chain or other related area.
High school diploma or GED (required)
Two years of logistics / transportation experience. Must have basic knowledge of dispatch operations.
Good written and verbal communication skills and customer service skills; ability to interact with associates at all levels and external customers.
Must be able to work in a fast-paced environment.
Must be detail-oriented, organized and able to prioritize and multi-task.
Good problem-solving and follow-up skills.
Working knowledge of logistics operations.
Proficient in MS Office (Excel and Word).
Basic knowledge of DOT (Department of Transportation) regulations and familiarly with transportation systems, Cadec experience preferred.
Physical Requirements :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and / or move 20 pounds. The associate is frequently required to sit / stand / walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions.
Temperatures may vary for those subject to any of the following areas : computer / server room, print shop, production area).
The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
Related Jobs
Dispatcher
Job Description : Position Summary :
Position Summary :
This role is responsible for dispatching driver schedules / routes and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service.
Here's what you’ll do :
Responsible for dispatching driver schedules / routes for load pick-up and deliveries and working with customers and warehouse operations to ensure accurate, timely and efficient operations, while providing a high level of customer service.
Ensure timely follow-up, resolution and response to any route planning or delivery timing issues that may arise; work with Transportation Supervisors as appropriate.
Maintain and update the department dispatch / communication log / software according to department procedures.
Ensure information is accurate and up-to-date to ensure drivers understand all requirements for the scheduled delivery / pick-up (i.
e., equipment / truck / trailer used, delivery location, pick-up / delivery time and documentation procedures, etc.) at all times during the dispatch shift.
Review, verify and process driver delivery paperwork.
Ensure adherence to company safety and sanitation policies and procedures, as well as all DOT rules and regulations.
Develop and maintain good working relationships with customers and drivers.
May assist with coordinating delivery changes, monitoring on-board computers, log reports and maintenance schedules, and submitting necessary information to payroll clerk.
Work with Transportation / Logistics team to schedule appointments and assist the drivers with questions or issues related to delivery appointments.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need :
Associate'sdegree (Preferred) in Business Administration or college coursework in Business Administration or Supply Chain or other related area.
High school diploma or GED (required)
Two years of logistics / transportation experience. Must have basic knowledge of dispatch operations.
Good written and verbal communication skills and customer service skills; ability to interact with associates at all levels and external customers.
Must be able to work in a fast-paced environment.
Must be detail-oriented, organized and able to prioritize and multi-task.
Good problem-solving and follow-up skills.
Working knowledge of logistics operations.
Proficient in MS Office (Excel and Word).
Basic knowledge of DOT (Department of Transportation) regulations and familiarly with transportation systems, Cadec experience preferred.
Physical Requirements :
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and / or move 20 pounds. The associate is frequently required to sit / stand / walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions.
Temperatures may vary for those subject to any of the following areas : computer / server room, print shop, production area).
The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.
Customer Service Representative/Dispatcher
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country.
We’re looking for a friendly and outgoing office professional for our fast-paced office environment.
Mr. Handyman is known for exceptional service, quality work, and our Done Right Promise. We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.
Why You’ll Want to Join Our Team
Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.
- Competitive pay
- Advancement and growth opportunities
- Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
- The pride that comes with applying your skills in a challenging and varied work environment
- The opportunity to wow customers with a best-in-class customer experience and solutions
- Flexibility with hours so you can take care of life’s important events
Your Responsibilities as an Office Professional
- Lead management and Scheduling you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
- Making Recommendations and Managing Expectations with Customers You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
- Create Life-Long Customers Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
To Succeed in this Role
- Be highly organized and detail oriented
- Possess excellent customer communication and independent work skills
- Deliver solutions
- Be a self-starter
- Have computer experience with Office and Excel
- Dispatching experience a plus, but not required
Job Requirements
These are the minimum requirements to be considered for this position.
- Live within the area
- Have 2+ years of experience in an office setting
- Solving problems must come easily to you
- Complete a background check
- Professional communication and phone skills
- Be able to Multi-task
Benefits & Pay
The pay range for this position is $17.00 to $19.00 and is dependent on your experience.
- Paid holidays after meeting eligibility
- Paid vacation time after meeting eligibility
- Medical insurance
- 401K opportunity after meeting eligibility
Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
Security Dispatcher
SSM Health is seeking a Security Dispatcher to join our team.
This position is a Full-time, Day-Shift working 3, 12-hour shifts a week.
There are also stackable shift differentials available for this role that enable you to make more per hour by working specific shifts (evenings, nights and weekends).
Get paid daily doing the work you love in a way that fits your life. At SSM Health St. Anthony, we believe you deserve the flexibility to work a schedule that fits your life and to get paid when you need it.
That's why we're now offering a same day pay option!
Our mission and values put the patient first and helps you to feel valued while respecting teamwork and collaboration. Our Security roles are an integral piece in our patient safety and care team.
If you are eager to begin a new journey in your career, please apply today!
Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.
PRIMARY RESPONSIBILITIES
Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel.
Coordinates with other departments to obtain information, obtain and send assistance and / or provide essential information to support operations.
- Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems / panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
- Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and / or fire department when required.
- Maintains lost and found, valuables, and conduct audits periodically.
- Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
- Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.
EDUCATION
High School diploma or equivalent
EXPERIENCE
No experience required
PHYSICAL REQUIREMENTS
- Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use / data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
- Rare climbing.
Emergency Services Dispatcher
Job Summary :
This position is based in the 24 hour Catastrophe (CAT) Command Center (CCC) and provides support for a nationwide team performing structure protection during wildland fire responses.
Assigned personnel will utilize a variety of communication methods working with field based teams as well as providing information as needed to internal and external clients and stakeholders.
Supervisory Responsibilities : None
Job Classification : Full-time employee with benefits
Duties / Responsibilities :
- Monitors internal and external data sources for fire activity and potential response needs.
- Alerts field units and leadership to rapidly changing situations that affect the safety and welfare of Chloeta employees.
- Maintains communication with field units during response situations.
- Monitors and maintains internal resources and personnel tracking in order to maintain a constant state of readiness for responses.
- Monitors and distributes National Weather Service (NWS) alerts to affected areas and personnel.
- Create Mission Ready Packages (work orders) for field units and follow up with progress reports as needed.
- Logs and tracks communication reports, credit card usage and expenses, resource assignments and other administrative tasks as needed.
- May assist with securing lodging and transportation for field units as needed.
- Assists in creating documents and plans that support the Incident Command System (ICS) process for responses.
- Helps facilitate operational briefings and meetings for field and support personnel.
- Completes incident reports as necessary and forwards to the appropriate authority.
- Updates the Resource Status Tracker as necessary.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Required Skills / Abilities :
- Ability to function in a fast paced environment common to a full time Emergency Operations Center (EOC) or Dispatch Center
- Must be willing to work day or overnight shifts as needed.
- Will be subject to working weekends and holidays.
- Good written and verbal communication skills.
- Must be willing to work in a team environment and coordinate with a variety of scientific and technical disciplines within the CAT Command Center
- Must have the ability to clearly communicate operational needs to field based firefighting resources via a variety of communication methods.
- Must have high attention to detail with preferred experience in data entry.
- Must be highly proficient in Microsoft Office applications as well as Smartsheet programs. Will be required to learn and utilize additional software and programs for a variety of tasks.
Education and Experience :
- Required : High School diploma
- Preferred : Associate’s degree or higher.
- Preferred : Experience working in a high paced environment such as an Emergency Operations Center, Emergency Services Dispatch Center or similar facility.
- License verification and certifications must be provided at the time of application and can be emailed to [email protected]
Physical Requirements :
- Ability to lift at least 15 pounds
- This job operates in a fast-paced, collaborative environment. This role routinely uses standard office equipment such as computers, phones, etc.
Benefits : (Full Time Employees Only)
Eligible employees at Chloeta receive the following industry leading benefits :
- Health, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Access to Teladoc
- Paid Annual Leave / PTO
- Paid Sick Leave
- 14 Paid Holidays
- 401(k) Safe Harbor Contribution
- Life Insurance
- Tuition Reimbursement
- Accident Critical or Hospital Focused Insurance
- Employee Assistance Program (EAP)
- Short and Long Term Disability
Pre-employment Requirements :
This position may be contingent upon passing a security clearance, criminal background check, drug screen, Motor Vehicle Record (MVR) review, education verification, employment verification, and / or credit check after acceptance of an offer and prior to beginning work, due to the nature of the services Chloeta provides and the responsibilities of this position.
Drug and Alcohol Testing :
To enforce Chloeta’s Drug and Alcohol Testing Policy, an employee or candidate could be subject to undergoing a drug screen and / or alcohol testing at the beginning of employment, as well as after commencement of employment where there is reasonable suspicion of intoxication, or following an automobile or other accident, or as part of a company or facility-wide random drug screen process.
Please be advised that this position is considered safety-sensitive for purposes of Chloeta’s drug and alcohol testing policy, pursuant to Oklahoma Statutes title 63, section 427.8(K).
Fair Credit Reporting Act (FCRA) :
Under the FCRA, Chloeta may request a credit check during the onboarding process. A written authorization form will be required before obtaining credit records.
Emergency Response :
Every Chloeta employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.
All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official Duty Station, and may include duties other than those specified in the employee's official Position Description (PD).
Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
EEO Statement :
Chloeta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Chloeta :
Chloeta is a Native American owned enterprise providing a diverse range of engineering, scientific and technical solutions to support military, energy, homeland security, emergency preparedness Healthcare, and critical infrastructure requirements.
Communication Specialist I - Dispatcher - 911 Operator
Applications for this position CAN be submitted online. You MUST submit a completed City of Midwest City employment application to be considered.
Individual RESUMES without a completed City employment application WILL NOT be accepted.
The City of Midwest City is accepting applications for a Communication Specialist I in the Emergency Operations Department.
The incumbent receives, analyzes, & dispatches messages to radio-equipped units of Police, Fire & Ambulance depts. & monitors burglar & fire alarms.
HS grad. or equiv. req. w / prev. exp. in operation of a two-way radio, & computer terminal with OLETS cert. pref. Must pass data entry test (min.
of 5500 keystrokes / hr) & in-depth background check, polygraph, drug screen & hearing test. This position is designated as safety / security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening.
Starting Salary $21.6106 / hr. Click "Apply now" to apply online or in person via kiosk at the City of Midwest City, HR Dept.
100 N. Midwest Blvd, Midwest City, OK . Apps accepted until filled. EOE.