Job Summary

The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products.

Job Responsibilities

• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
• Confers with customer services representative regarding scheduled times for customer deliveries
• Generates invoices, delivery tickets, and related shipping documents
• Assigns drivers for scheduled deliveries of concrete products
• Generates reports of cash and charge sales
• Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
• Jointly coordinates with operations and sales to resolve problems and improve quality of service
• Develops working relationships with internal customers in order to ensure customer needs are addressed
• Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
• Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
• Prepares cash and charge sales reports for shipments from drivers
• Maintains radio contact with drivers to expedite deliveries
• May recommend to management improvements in procedures to improve customer service
• Adhere to all CEMEX and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
• Meet or exceed company safety standards
• Perform other job responsibilities as assigned by management

Qualifications

1 year of dispatching experience preferred

Knowledge, Skills, and Abilities

Knowledge of O.S.H.A rules and regulations

Working Conditions

• Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
• Must wear protective equipment while at the location

Physical Requirements

• Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree
• Exerting up to 20 pounds of force occasionally, and / or a negligible amount of force frequently
• Job involves sitting most of the time, but also involves walking or standing for brief periods of time
• While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees / visitors as well as function safely around heavy rolling equipment
• Must be able to perform all job functions which include, but may not be limited to, pushing, turning, and / or pulling of controls

Legal Notices

CEMEX is an EEO / AA (equal opportunity / affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act. CEMEX complies with the State of Arizona’s Smoke-Free Act (Arizona Revised Statutes 36-601.01). Smoking and / or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and / or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.

You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (

EEO Statement - En Español

CEMEX es una institución EEO / AA (igualdad de oportunidad / acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.

Works Directly with load planning, Operations Supervisors, and Lead Fuelers to dispatch fuel loads and discrepancies for all main Airline fueling operations and all other support related activities.

Pay rate : $16.50 / hr + double time on holidays + overtime available

Benefits :

Medical, Dental, Vision, 401K

Qualifications :

Have good oral and verbal communication skills, possess above average computer and legible handwriting skills.

Req ID : T544346

One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialists in the Houston, TX area.

We are looking for a Dispatcher who will schedule technician appointments at customer sites and facilitates communication between technicians, customers, and the company as well as assist in fleet and safety management.

Responsibilities :

• Maintain the service technician schedules and dispatch technicians as service calls are completed.
• Schedule technician’s return trips with customers to complete jobs after arrival of parts.
• Maintain on call schedule for service technician and after-hours service procedures.
• Enter service calls, schedule calls, and generates call debriefing with technicians daily.
• Maintain customer database, ensuring complete, accurate, and updated entry of information.
• Respond to customer inquiries regarding company schedule, requested lead times, equipment services, invoicing, and general inquiries.
• Respond to service technician requests both by radio and phone.
• Follow up and schedule preventative maintenance service appointments.
• Review completes service work orders for accuracy.
• Prepares invoices and timecards for processing.
• Coordinates fleet preventative maintenance appointments and maintains organized records for all fleet working directly with the Operations Manager.
• Assists safety manager with maintaining all safety documents and training rosters.
• Participate in all company sponsored training classes.
• Effectively manage conflict resolution with clients through clear communication, addressing all concerns, questions, or problems expediently.

Qualifications :

• HS diploma or GED
• Excellent communication and listening skills
• Following all safety policies and procedures
• Maintaining a courteous demeanor with all customers and associates

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization.

If you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!

We offer GREAT benefits, including a 401K with company match, training, room for advancement, and great earning potential.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;

however, we do not sponsor visas at this time. Authority Brands Inc. is an Equal Opportunity Employer.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Overview

ITS ConGlobal is the industry-leading provider of intermodal rail terminal services, auto loading and unloading and container depot services.

We take pride in consistently delivering superior service, a broad scope of logistics offerings and an exemplary safety record.

We are currently seeking a Dispatcher to join our team in Galena Park, TX,

The Dispatcher will be responsible for executing the dispatch process that supports Depot and Terminal Operations. The position will work with the Customer, Depot Managers and other operational center personnel to make proactive recommendations and adjustments to facilitate the operation.

Responsibilities

Dispatcher

• Works one on one with location drivers
• Develops daily dispatch plans, manage truck capacity needs
• Ensure all drivers are operating in a safe and efficient manner
• Work as a liaison between our customer and the driver
• Must maintain accurate records and paperwork
• Assure timely billing of invoices by accurately entering billing information in TMS system

This is an exciting time at ITS ConGlobal and we’re growing our team! We offer full time employees the following; career growth, competitive compensation, benefits, 401K & vacation

Qualifications

Requirements

• Dispatch experience with Company Drivers and Owner Operators
• Electronic dispatch experience preferred
• Must have exceptional attention to detail, accuracy, and follow through ability
• Strong organization and multi-task skills
• Solid communication and interpersonal skills
• Must be familiar with dispatch, TMS and MS Office programs (Excel, Word, etc.)
• This position may require to work outside of normal business hours when required, including some holidays and maybe weekends
• Knowledge of State and Federal DOT regulations
• Intermodal experience a plus

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin

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Dispatcher / Router

Job Summary

Communicates back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business.

Handles incoming service orders, directs drivers, and resolves service issues.

• Interacts with customers that includes customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.).
• Uses proprietary software to enter ticket information and track activity.
• Shifts vary with the potential for overtime and Saturday hours depending particular site needs.
• Some initial travel (up to 15%) may be required to assist with centralization efforts. II.

Essential Duties and Responsibilities include the following :

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned
• Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
• Works with routing specialists, route managers, and the service department to optimize routes
• Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity
• Assigns routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day
• Handles fields incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service
• Initiates outbound calls to customers while drivers are on-site / location, resolving pick-up and other issues
• Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
• Ensures same-day service on missed pick-ups by coordinating Driver movement in the field
• Records and documents information from Drivers and distributes to appropriate departments
• Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues III.

Supervisory Responsibilities This job has no supervisory duties.

Education and Experience Required :

High school diploma or G.E.D and a minimum of 6 months of related work experience Additional or specialized training in transportation, logistics, or similar area of study;

customer service experience in a call-center environment

Other Knowledge, Skills or Abilities Required :

• Computer skills with ability to handle multiple programs and systems
• Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices
• Must have the desire and ability to learn proprietary software applications