Job Description

Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!

SUMMARY

The 911 Communication Dispatcher coordinates with the Communications Supervisor on a daily basis to ensure all assignments are completed.

Demonstrate complete knowledge of the Communications Center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS response zone.

Ensure all in service vehicles and equipment are in an acceptable state of readiness at all times. Will be responsible for tracking and posting all units using System Status Management (SSM) while maintaining compliance to SSM posting plan.

Places units’ in-service / out of service in accordance with policy and supervision approval. Will ensure that units are taking the most appropriate routes to calls.

Will always select the closest most appropriate unit for each emergency calls. Will utilize auxiliary units : Mobile Stroke Unit, Mobile Integrated Health (MIH), Mobile Psychiatric Unit (7170) as appropriate.

Responsible for exemplifying excellent customer service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.

Will maintain Emergency Medical Dispatch Certification by working shifts as an E911 Communications Call Taker as needed or as scheduled.

QUALIFICATIONS

High school diploma / GED required

One (1) year experience in a high performance EMS 911 Communications Call Center.

Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.

Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.

• Emergency Telecommunicator Certification (ETC) and / or International Academy of Emergency Dispatcher (IAED) Certification preferred.
• BLS Certification required within 30 days of hire.

Equal Opportunity Employer-Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity.

Window Dispatcher

Location 0 Brady Ave NW Atlanta, Georgia United States

Phone Number 9

Division First Transit

Categories Operations Support

Req ID

Are you interested in becoming a Window Dispatcher? Now is your chance! Get PAID to do what you love!

First Transit is looking for Dispatchers in Atlanta, GA. First Transit is looking for Window Dispatchers! Our Window Dispatchers are an integral part of daily operator report and pull out, they have to be time conscious, safety-centric, and customer service-driven.

Window Dispatchers work closely with other Dispatchers to guarantee all operator and customer issues are solved effectively and efficiently! If you have the drive, confidence, and

determination to succeed, First Transit is looking for you!

Our Window Dispatchers enjoy :

• Competitive pay rates
• Team-oriented Environment
• Tremendous career advancement opportunities due to a strong presence across North

America.

• Excellent benefits including medical, dental, vision, and (k) savings plan.
• Company training, paid holidays, paid vacation, and sick days.

Our Window Dispatchers are responsible for :

Assures all routes are filled as assigned and bus operators are provided with timely

instructions for operational information throughout the day.

Manages road service assigned carriers by tracking trip performance measures, route begin

on time, performance, incidents, etc.

Provides customer support by responding to questions and concerns regarding customer

trips, lost, service delays and cancellations

• Resolves problems by working with carrier dispatchers
• Fills route openings. standbys and extra boards operators’ schedules.
• Utilize computer (Trapeze) software to retrieve scheduled information and reference material

to quickly and accurately determine the best method to assist clients and operators.

Provide excellent customer service to Operators and passengers, and completes a variety of

daily reports and clerical duties

Manage emergency situations for vehicle operators, act as liaison between the carrier and

emergency services

Answers and direct business calls to appropriate personnel, communicate professionally with

accuracy to all staff (drivers, road supervisors etc.)

• Ensures all cash, vouchers and lost and found are properly and accurately counted and secured
• Fill out and send accurate end of shift reports
• Make sure manifests, stand by sheets and call out sheets are accurately filled out and match

the rollout in the shared drive daily.

To qualify as a Window Dispatcher, you’ll need :

• High school diploma or GED equivalent
• Customer service and / or Call Center experience required.
• Knowledge of basic and multi-task computer operation in a Windows environment.
• Ability to proficiently operate a computer with a speed of no less than keystrokes per

minute.

• Ability to communicate clearly
• Ability to utilize a standard business telephone system for communication.
• Ability to interact with interdepartmental personnel.

First for a Reason

Benefits

We offer competitive compensation and benefits, including physical and mental health initiatives, medical / dental / vision, (k), and paid holiday / vacation.

Diversity & Inclusion

Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America.

In addition, our -month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others.

Subject to DOT drug testing. DOT Regulation CFR Part does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation.

With a combined presence in US states, plus DC and Puerto Rico, we have lots of opportunities for growth! You can find additional job opportunities and locations directly at www.transdevNA.jobs.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

A Place Where People Matter.

Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

WHAT YOU’LL DO :

Private Fleet Dispatch

Supports sales efforts consistent with corporate and regulatory compliance, health, safety, and environmental affairs.

Coordinate timely movement of freight to meet customer demands.

Tracks efficient utilization of drivers and equipment.

Schedules deliveries with Company equipment and set-up common carrier pick-ups.

Works with District Transportation Planners on carrier pick-ups.

Schedules driver work including alternate coverage, time off, holidays, and emergencies

Fleet Maintenance, Regulatory Compliance (DOT, Hours of Service, Training)

Responsible for all branch transportation-related maintenance / housekeeping of equipment and fleet.

Monitor driver hours of service.

Assist in ensuring trucks and trailers have appropriate licensing and permits.

Monitors driver credentials and renewals (Hazmat / Tanker endorsements, TWIC, etc.).

Assist in maintaining driver files for compliance to meet audit requirements and regulatory compliance

Answers shipping office phones and emails.

Identifying efficiency gaps and opportunities for improvement.

WHAT YOU’LL NEED :

High school diploma or GED equivalent required.

Knowledgeable in DOT, FMCSA, and Hours of Service regulations.

Organizational and time management skills

Basic understanding of Transportation Management software and SAP preferred.

Working knowledge of Microsoft Office applications.

Strong verbal and written communication skills.

SAP experience highly preferred

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.

Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing .

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Service Center

Glass - Atlanta

Job Summary

Responsible for handling Technician calls, ordering glass parts, and routing technicians; and daily communication with Glass General Managers about the schedule and helping the Customer Service Team with any scheduling questions in the Glass Markets.

Essential Job Duties

• Order Auto Glass and Route Glass Technicians’ day for assigned markets
• Communicate with Glass General Managers about any issues and go over the schedule for the next day
• Getting approval on any aftermarket parts that are not automatically approved and need to be used
• Go over previous day jobs to make sure a technician was able to mark them complete or not complete
• Assist any Glass Customer Service Representatives that have questions about the scheduler
• Perform other duties as required to successfully meet the needs of the business

Skill / Requirements

• 1 year of Glass CSR Experience preferred
• Attention to detail
• Very Reliable and able a team player
• Great written and verbal communication skills
• Able to type 40+ words a minute and be a great multitasker

Description

Headquartered in Atlanta, GA, Cox Enterprises is the $20 billion parent company of Cox Communications and Cox Automotive, as well as the Atlanta Journal-Constitution and Cox Cleantech.

As we continue to grow and innovate, we stay true to our roots as a values-driven, family-owned, people-focused company.

We currently have an exciting opportunity for a Corporate Aircraft Scheduler / Dispatcher.

The Cox Enterprises Corporate Aircraft Scheduler / Dispatcher will organize, plan, and oversee all company aircraft scheduling.

They will ensure compliance with FAR’s and ICAO flight standards and regulations for each flight. Communicate with executives, flight crews, FBO’s and third-party providers on the most recent schedule and logistical needs.

This role has the highest visibility within the department.

Responsibilities :

This position will report to the Director of Flight Coordination. It will work closely with corporate Dispatchers and flight crews, ensuring executive travel requests are safely and expediently.

Some of them include, but are not limited to, the following :

Organize and oversee all scheduling and planning of company aircraft, reconcile all flight department expenditures, and monitor the progress of all company aircraft through established flight-following procedures.

Ensure crews, maintenance department, and executives are aware of the latest company aircraft schedule.

Obtain current fuel pricing; log flight records and crew training into TP.Biz software.

Meet and greet arriving passengers and assist with their needs. Schedule and confirm hotel accommodations, ground transportation, and catering services.

Crew scheduling, maintaining crew currency, and valid medical certificates. Ensure that all flights adhere to the approved company SMS program and FAR’s.

Assist with compiling the department’s annual budget and perform other duties as required or assigned.

Required Qualifications

High School Diploma / GED and 5 years experience in aviation. The right candidate could also have a different combination, such as any level degree / certification beyond an HS diploma / GED in a related discipline and 3 years experience in aviation or 7 years experience in aviation.

Ability to work flex shift hours with some weekend on-call coverage possible.

Ability to work a variable schedule to support a 24 / 7 operation

Effective communication skills with the ability to communicate with executive-level management.

Strong Computer and organizational skills with excellent decision-making abilities are required.

A comprehensive understanding of weather theory, systems, and abbreviated aviation weather reports with previous flight planning is required.

Successful completion of FAA Dispatchers license within one year of employment

Aviation career-minded individual looking for long-term employment

Ability to work a variable schedule to support a 24 / 7 operation

Preferred Qualifications

Bachelor’s degree- preferred concentration in Aviation

Familiar with Tripplanning.Biz software

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all.

Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations : Cox accepts resumes only from agencies with which we formally engage their services.

Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.

Cox is not responsible for any fees or charges associated with unsolicited resumes.