NetSuite Delivery Lead
Job Summary :
To support our double-digit growth goals, BDO Digital seeks an Experienced Manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts.
This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.
Job Duties :
The Experienced Manager will participate in and lead the following job duties as directed :
- Strategy, Requirements & Selection : Participates in defining needs for existing, and new NetSuite solutions Documents existing enterprise business applications, related business processes, and personas impacted Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements Envisions and develops representations of recommended future state options for evaluation by clients Understands related security structures and best practices Designs and develops scorecards for evaluation of candidate business applications Creates dashboard presentations of quantitative and qualitative scoring of candidate options Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
- Solution Functional Design : Performs functional (business process) solution design in business applications (NetSuite primarily, ERP, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
- Consulting : Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
- Program & Project Management : Supports, and manages aspects of business applications implementations Documents and maintains project milestones, phases, elements, and budget Monitors project progress by tracking risks, actions, issues, decisions, and other activities Develops references for users by writing and maintaining user documentation;
providing help desk support; training users
- Implementation and Support : Provides functional support of EBA solutions and related technologies Manages and resolves issues, defects, and change requests Manages and performs systems configuration tasks (but not coding / development) for process workstreams as directed Provides on-going support during project implementations and post-go-live support Responsible for configuration of solution based on requirements
- Fosters a positive demeanor, learning attitude and client service mentality with the team
- Travel up to 25%, as needed
- Other duties as required
Supervisory Responsibilities :
- Owns and drives completion of projects and large key workstreams within as directed by practice leaders
- Manages projects and larger workstreams as directed
- Reviews quality of team deliverables
- Mentors and develops senior consultants
Qualifications, Knowledge, Skills, and Abilities :
Education :
Bachelor’s degree, required
Experience :
- Ten (10) or more years of business process analysis and / or business application education or experience, required
- Five (5) or more years of experience with NetSuite, required
- Some client facing best practice consulting experience, preferred
License / Certifications :
One or more current business applications technology certifications, preferred
Software :
- Microsoft Visio, PowerPoint, Word, and SharePoint, required
- Smartsheet, preferred
- CRM experience (Microsoft Dynamics 365 or Salesforce), preferred
- ERP Experience (Microsoft Dynamics Business Central, Microsoft Dynamics 365 Finance & Operations, NetSuite, or Acumatica), preferred
- Enterprise software strategy, selection, and implementation experience, preferred Language :
- N / A
- N / A
Other Knowledge, Skills, & Abilities :
- Strong analytical, problem solving, facilitation, documentation, and communication skills
- Excellent communication and presentation skills, both verbal and written
- Excellent interpersonal and customer relationship skills
- Business process analysis, design, and process flow skills
- Excels at operating in a fast-paced technical environment
Related Jobs
NetSuite Delivery Lead
Job Summary :
To support our double-digit growth goals, BDO Digital seeks an Experienced Manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts.
This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.
Job Duties :
The Experienced Manager will participate in and lead the following job duties as directed :
- Strategy, Requirements & Selection : Participates in defining needs for existing, and new NetSuite solutions Documents existing enterprise business applications, related business processes, and personas impacted Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements Envisions and develops representations of recommended future state options for evaluation by clients Understands related security structures and best practices Designs and develops scorecards for evaluation of candidate business applications Creates dashboard presentations of quantitative and qualitative scoring of candidate options Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
- Solution Functional Design : Performs functional (business process) solution design in business applications (NetSuite primarily, ERP, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
- Consulting : Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
- Program & Project Management : Supports, and manages aspects of business applications implementations Documents and maintains project milestones, phases, elements, and budget Monitors project progress by tracking risks, actions, issues, decisions, and other activities Develops references for users by writing and maintaining user documentation;
providing help desk support; training users
- Implementation and Support : Provides functional support of EBA solutions and related technologies Manages and resolves issues, defects, and change requests Manages and performs systems configuration tasks (but not coding / development) for process workstreams as directed Provides on-going support during project implementations and post-go-live support Responsible for configuration of solution based on requirements
- Fosters a positive demeanor, learning attitude and client service mentality with the team
- Travel up to 25%, as needed
- Other duties as required
Supervisory Responsibilities :
- Owns and drives completion of projects and large key workstreams within as directed by practice leaders
- Manages projects and larger workstreams as directed
- Reviews quality of team deliverables
- Mentors and develops senior consultants
Qualifications, Knowledge, Skills, and Abilities :
Education :
Bachelor’s degree, required
Experience :
- Ten (10) or more years of business process analysis and / or business application education or experience, required
- Five (5) or more years of experience with NetSuite, required
- Some client facing best practice consulting experience, preferred
License / Certifications :
One or more current business applications technology certifications, preferred
Software :
- Microsoft Visio, PowerPoint, Word, and SharePoint, required
- Smartsheet, preferred
- CRM experience (Microsoft Dynamics 365 or Salesforce), preferred
- ERP Experience (Microsoft Dynamics Business Central, Microsoft Dynamics 365 Finance & Operations, NetSuite, or Acumatica), preferred
- Enterprise software strategy, selection, and implementation experience, preferred Language :
- N / A
- N / A
Other Knowledge, Skills, & Abilities :
- Strong analytical, problem solving, facilitation, documentation, and communication skills
- Excellent communication and presentation skills, both verbal and written
- Excellent interpersonal and customer relationship skills
- Business process analysis, design, and process flow skills
- Excels at operating in a fast-paced technical environment
Delivery Driver
Delivery
Driver
Delivery Driver checks all products for accuracy against quality standards and
delivers products to customers in a safe, courteous, and timely manner while
working as part of a team. Support the restaurant by performing other
workstation duties. Comply with Papa John’s uniform, appearance, and operations
standards as defined in the Operations Manual, PIZZAcademy, Team Member
Handbook, and with federal, state, and local laws and ordinances.
Responsibilities
Perform duties including
pre-delivery vehicle preparation, learning the delivery area, checking
orders for quality and accuracy, following proper delivery procedures;
providing quality customer service through positive and professional
interaction with customers in person or by phone, and acting with a sense
of urgency in everything they do. Perform other assigned workstation
duties including making quality products, preparing ingredients and taking
orders.
Work as part of a team and
assist each other by being on time for their shift, supporting other
workstations during their shift and completing all closing duties, including
cleaning, at the end of each shift. Enhance the company’s image by
complying with uniform and appearance standards. Contribute to an
atmosphere of teamwork, energy and fun.
Accurately process order
paperwork and payment transactions, execute cash management duties, and
use the FOCUS System. Support sales efforts by suggestively selling to
increase the check average when taking an order and distributing door
hangers during every shift. Protect the company’s assets by maintaining
organized, safe, and clean work areas; comply with safety and security
standards at all times.
Ingredients
High School diploma or GED
preferred.
Must have a driver’s license
valid under the laws of the state(s) where the team member works, proof of
insurance, reliable vehicle and the ability to drive
Skills : Cash management;
planning and organization; effective communication
Delivery Driver
Delivery Driver
The Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team.
Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.
Responsibilities
Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures;
providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.
Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.
Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately process order paperwork and payment transactions, execute cash management duties, and use the FOCUS System. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.
Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.
Key Ingredients
High School diploma or GED preferred.
Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, reliable vehicle and the ability to drive
Skills : Cash management; planning and organization; effective communication
Delivery Driver
Summary
Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team.
Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures;
providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.
Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.
Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System.
Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.
Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.
Position Qualifications
To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his / her job.
Attention to Detail : Follows established guidelines and procedures to ensure accuracy, gets work right despite pressing deadlines;
concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
Commitment to Task : Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed;
takes responsibility for actions and achieves results; overcomes obstacles.
Customer Focused : Commits to meeting the needs and expectations of the organization’s internal and external customers;
builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.
e., customer feedback).
Flexibility : Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events;
maintains objectives amidst shifting priorities.
Initiative : Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments;
demonstrates clear purpose, enthusiasm, and a can-do attitude.
Teamwork : Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions;
supports team’s decisions; contributes to the team’s efforts.
Functional Skills
Cash management skills
Education and / or Experience
High School diploma or GED preferred
Physical Demands
While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly / strongly and simply / lightly with hands, and use fine finger dexterity.
The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and / or down, push and / or pull, and lift and / or move up to 50 pounds.
Occasionally, the team member is required to sit, climb, balance, and lift and / or move over 51 pounds.
Work Environment
While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
Additional Information
- Must be 18 years of age or older
- Must have a driver’s license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle
- Must be cross-trained and perform other workstation duties within the restaurant as needed
- Bilingual is a plus
- Non-exempt, hourly position
Delivery Assistant
POSH Couture Rentals is a leading event rental industry provider in Dallas, Texas. The most important piece to our success is our people.
We strive to make great moments happen for both our clients and our employees. We are eager for you to become one of are motivated and results-driven team members.
NATURE OF THE WORK :
Will assist in loading and unloading vehicles / trucks and work with delivery personnel / driver to deliver equipment in full or partial loads.
Must service customers in a polite, friendly, and professional manner. May be required to assist customers with reservations, contracts, questions and order adjustments if necessary.
POSITION TASKS & ACTIVITIES :
- Load and unload equipment.
- Prep equipment, if necessary, prior to loading.
- Help to make sure truck is stocked with all appropriate transport and packing materials.
- Assist with the delivery and pickup of equipment and making sure load is secure.
- Provide directional assistance when parking or backing up delivery vehicle.
- Assist in calling or texting clients when in route to make their delivery or pickup.
- Assist driver in navigating best route.
- Help maintain accurate delivery and pickup records.
- Maintain and comply with company procedures and policies while onsite for delivery as well as pickup.
- Help double-check delivered items to make sure customers receive exactly what they ordered.
- Instruct customers on correct equipment operation.
- Start equipment for customers and review safety features if necessary.
- Help count and complete the damaged / missing report.
- Help deliver pickup orders to warehouse manager so counts can be verified upon unloading.
- Help unload and place returned equipment in the appropriate area for inspection.
- Fill in for other positions, when necessary, for the smooth operation of the business.
- Perform other duties as requested.
WORKING CONDITIONS :
May be exposed to the general range of weather experienced in the area, with the exception of several hours in the warehouse loading, unloading and drive time.
Some work areas may not be heated or air-conditioned.
- May have exposure to chemicals including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents.
- Propane is an obvious hazard; hence a sense of smell is required.
- Stooping, crouching, bending, lifting, lowering, reaching, twisting, pulling, pushing, carting and carrying are intermittent tasks that routinely occur.
- May have to work beyond scheduled shift, including but not limited to, nights and weekends.
EDUCATION, SKILLS & REQUIREMENTS :
- Must be able to lift approximately 70 lbs.
- Must maintain a professional personal appearance.
- Must possess customer relation skills.
- Must maintain a valid driver’s license, Texas ID, or valid photo ID.
- Must be familiar with local roads and utilize navigation.
- Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus.
- Must maintain an acceptable attendance record.
- Must have a full range of motion and dexterity.
- Maintain a cooperative and respectful working relationship with your co-workers.
- Must be able to maintain a high degree of patience.