Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing?

Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function

The Data Analyst is responsible for participating in projects designed to improve operational performance and deliver excellent client service while assisting our internal operations units.

The individual will leverage creative talents, excellent communication, analytic and project management skills.

Direct Reports

N / A

Principal Duties

  • Be accountable for a designated group of operational departments or 3rd party clients by identifying and implementing new operational or client-based business strategies.
  • Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
  • Be accountable for key operational risk-management metrics including investigating and coordinating the resolution of any operational issues that are discovered.
  • Collect performance metrics for the monthly operational or client review and suggest new metrics.
  • Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation.
  • Maintain a working knowledge of existing business processes and reporting.
  • Retrieve data from the data warehouse structure.
  • Perform query optimization and performance tuning.
  • Be able to clearly articulate and present ideas and findings to a varied audience including the operations staff and senior management.
  • Performs related duties as assigned by management.

Education and Experience Requirements

  • Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field
  • Graduate degree preferred.
  • Two or more years of experience as an analyst in a financial setting

Knowledge, Skill, and Ability Requirements

  • Strong business communication skills with an ability to work well in a collaborative environment.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel (graphs, pivot tables, formulas).
  • Experience visualizing data in Tableau / PowerBI / R / Python.
  • Strong skills in SQL programming.
  • Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
  • Prior work experience performing business, data, and / or statistical analysis is a plus.
  • Experience with PowerPoint and Visio a plus.
  • Natural entrepreneurial interest is a plus.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies / states that these are the only job responsibilities.

Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Company Perks :

  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
  • 9 Paid Holidays
  • Employee Engagement Activities

Company Benefits :

  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
  • Performance-based Incentives
  • Pet Insurance
  • Advancement Opportunities

Newrez NOW :

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

Different makes us better.

Apply Now

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Data Analyst

Shellpoint Mortgage Servicing Houston, TX
APPLY

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing?

Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function

The Data Analyst is responsible for participating in projects designed to improve operational performance and deliver excellent client service while assisting our internal operations units.

The individual will leverage creative talents, excellent communication, analytic and project management skills.

Direct Reports

N / A

Principal Duties

  • Be accountable for a designated group of operational departments or 3rd party clients by identifying and implementing new operational or client-based business strategies.
  • Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
  • Be accountable for key operational risk-management metrics including investigating and coordinating the resolution of any operational issues that are discovered.
  • Collect performance metrics for the monthly operational or client review and suggest new metrics.
  • Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation.
  • Maintain a working knowledge of existing business processes and reporting.
  • Retrieve data from the data warehouse structure.
  • Perform query optimization and performance tuning.
  • Be able to clearly articulate and present ideas and findings to a varied audience including the operations staff and senior management.
  • Performs related duties as assigned by management.

Education and Experience Requirements

  • Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field
  • Graduate degree preferred.
  • Two or more years of experience as an analyst in a financial setting

Knowledge, Skill, and Ability Requirements

  • Strong business communication skills with an ability to work well in a collaborative environment.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel (graphs, pivot tables, formulas).
  • Experience visualizing data in Tableau / PowerBI / R / Python.
  • Strong skills in SQL programming.
  • Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
  • Prior work experience performing business, data, and / or statistical analysis is a plus.
  • Experience with PowerPoint and Visio a plus.
  • Natural entrepreneurial interest is a plus.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies / states that these are the only job responsibilities.

Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Company Perks :

  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
  • 9 Paid Holidays
  • Employee Engagement Activities

Company Benefits :

  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
  • Performance-based Incentives
  • Pet Insurance
  • Advancement Opportunities

Newrez NOW :

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

Different makes us better.

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APPLY

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The ideal candidate is a detail-oriented problem solver with a strong analytical mindset and a passion for turning data into actionable recommendations.

Responsibilities :

  • Collect and analyze operational data from various sources, including databases, spreadsheets, and data management systems.
  • Develop and maintain data models, dashboards, and reports to track key operational metrics and performance indicators.
  • Identify trends, patterns, and anomalies in data and present findings to stakeholders in a clear and concise manner.
  • Collaborate with cross-functional teams to understand business requirements and translate them into data-driven insights and recommendations.
  • Identify areas for process improvement, operational efficiency, and cost optimization through data analysis.
  • Monitor and evaluate the effectiveness of implemented solutions and initiatives.
  • Develop and maintain documentation of data analysis methodologies, processes, and results.
  • Stay up-to-date with industry best practices and emerging trends in data analysis and operational excellence.

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Our client, the leading integrated power company, is seeking a CORP - Data Analyst

Location : Remote

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The Company East team is seeking a Digital Data Analyst to lead the reporting and analysis of digital data across a suite of consumer properties (prospect website, online account area, mobile apps).

The candidate will be responsible for analyzing and reporting on the behavior of customers on all digital properties and working with teams across the department to provide data driven solutions to optimize and align experiences to our digital strategy.

Essential Duties / Responsibilities :

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  • Work with our experience team to identify data driven opportunities for optimization and improvement
  • Create robust analysis of optimization tests and enhancements
  • Conglomerate data from a variety of sources (Adobe Analytics, Behavioral Analytics Tool, Offline Data) into easy to comprehend reporting / dashboards
  • Report and communicate digital campaigns results
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  • Manage multiple and concurrent projects, and initiatives, keeping them on schedule and within scope
  • Analyze, document, and communicate results and data-driven recommendations of all initiatives and A / B / N tests to stakeholders regularly
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  • 2+ years of relevant work experience
  • Bachelor's Degree in Statistics, Mathematics, Economics, Business Intelligence or similar degree preferred
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  • R, Python, or similar language
  • Data Analysis
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  • Strong analytical, organizational and project management skills with excellent verbal and written ability
  • Proficiency with MS Office

Preferred Qualifications :

  • Energy experience preferred, but not required
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Working Conditions :

  • Remote work position
  • Some overtime required as special projects arise
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Data Analyst

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Title : Digital Data Analyst

Location : Remote

Duration : 6 month plus

Work Requirements : US Citizen, GC Holders or Authorized to Work in the US

The Digital Data Analyst will be responsible for the reporting and analysis of digital data across a suite of consumer properties (prospect website, online account area, mobile apps).

The candidate will be responsible for analyzing and reporting on the behavior of customers on all digital properties and working with teams across the department to provide data driven solutions to optimize and align experiences to our digital strategy.

Essential Duties / Responsibilities :

  • Create and Analyze Digital Analytics reporting from Google and Adobe Analytics
  • Work with our experience team to identify data driven opportunities for optimization and improvement
  • Create robust analysis of optimization tests and enhancements
  • Conglomerate data from a variety of sources (Adobe Analytics, Behavioral Analytics Tool, Offline Data) into easy to comprehend reporting / dashboards
  • Report and communicate digital campaigns results
  • Support ad-hoc requests for insights
  • Work with external teams including technical partners to ensure data integrity and enhance available information
  • Manage multiple and concurrent projects, and initiatives, keeping them on schedule and within scope
  • Analyze, document, and communicate results and data-driven recommendations of all initiatives and A / B / N tests to stakeholders regularly
  • Model and identify trends within the digital experience
  • Collaborate with Digital Experience Team, Designers, Developers, Content / SEO Team and Product Owners to provide data, insights and reporting needed to successfully execute digital strategy

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  • Remote work position
  • Some overtime required as special projects arise
  • Travel N / A

Minimum Requirements :

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  • R, Python, or similar language
  • Data Analysis
  • Familiarity with A / B / n and Multi-Variate Testing
  • Strong analytical, organizational and project management skills with excellent verbal and written ability
  • Proficiency with MS Office

Preferred Qualifications :

  • Energy experience preferred, but not required
  • Familiarity with digital experience and optimization

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  • Comprehensive medical benefits
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We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve.

Our company was founded on the following core values : Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution.

We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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Data Analyst

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Work in Cloud environments and have expertise in using object stores, and other common cloud-native data storage and processing frameworks.

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Demonstrate strong interpersonal and communication skills (both written and verbal), including speaking clearly and persuasively in positive or negative situations.

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Segregation, classification and analysis of data.

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Compilation of reports based on analysis, keeping in mind the end user’s requirements.

Presentation of findings in the form of graphs, tables, charts and multimedia presentations.

In some cases performing data mining tasks, for predictive or forecasting purposes.

Design and maintenance of databases, including security issues.

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create reports for internal teams or clients outside the company.

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To visualize data, use graphs, infographics, and other techniques.

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Process information with a group of analysts and other colleagues.

Make presentations and reports based on the results and recommendations.

Benefits

Paid time off

Vision insurance

Life insurance

Health insurance

Dental insurance

401(k)

Effectively collaborate with teams for problem-solving and resolving issues.

Liaison with multiple stakeholders to understand the business requirements and work with team members to support the product requirement mapping to the rest of the engineering track.

Work with other team members to support high-quality delivery and keep a balance with customer focus to meet business needs.

Experience in building Source to target mapping sheets in discussion with source SME's and businesses and working with data modelers and Data Engineers to build & validate the E2E data flow.

Experience with automated tools to extract data from primary and secondary sources.

Utilize technical expertise to ensure data is accurate and high-quality.

Full-time
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