Data Quality Analyst

BC Forward is Currently seeking highly motivated Data Quality Analyst @Tampa, FL.

Data Quality Analyst

Location : Tampa, FL

Duration : 12 months contract

Responsibilities :

• This function covers incumbents responsible for various data activities, which include data analysis, maintenance, data quality, and data remediation management for one or many ICG lines of business
• Day-to-day focus is on resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
• Role at this level usually has full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables
• May supervise day-to-day work of junior level employees
• Prepare status reports for working group, steering committee, and executives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Clientgroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications : Mandatory Skills :

Mandatory Skills :

• 6-10 years experience with implementing data quality programs in a large global bank or Big Four consulting firm
• Solid understanding of the Capital Markets, Commercial Banking, Security & Issuer Services, Research, Reference, and Master Data
• Must have experience with Data Quality and managing and resolving large amount of data quality issues for organizations such as Capital Markets, Commercial Banking, Security & Issuer Services, Research, Reference, and Master Data
• Strong organizational skills with a demonstrated ability to present a balanced view to key stakeholders, senior management, and IT partners.

Interested candidates please send resume in Word format Please reference job code 205521 when responding to this ad.

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About Us :

Staffigo is in the business of providing IT Consulting Services to clients in various industries in the United States - Healthcare (Payer, Providers & Clearinghouses), Finance & Banking, Retail & e-commerce.

We are currently seeking exceptional entry-level talent for the below role.

Job Description :

• Create, validate and send daily, weekly, and monthly management reports to clients
• Assistance with requests for non-standard reports and analysis for clients
• Support management reporting by maintaining the hierarchy of information Research and answering clients’ questions
• Perform business-to-system analysis and troubleshooting analysis of complex management reports and business problems with guidance
• In the report, development lifecycle support impact analysis and project requirements definition
• Transform client needs into functional requirements
• With guidance, collect, analyze and document business requirements for project proposals including but not limited to process and data flow, user interface, security, and reporting requirements
• Together with managers and / or senior analysts, participate in cross-functional meetings where customers are interviewed to understand customer needs and identify problems and appropriate solutions, develop specifications, analyze and document business processes, validate testing processes, and train the user community.
• Support teamwork and get internal and external client feedback on processes, procedures, and technology

Requirements :

• Masters’ degree in Computer Science, Computer Engineering, or any related field of study
• Job duties are project-based and performed on long-term assignments at various unanticipated sites within the U.S. which may require relocation at the end of each project
• Advanced Excel skills (pivot tables, v-lookups, and charts). Experience using the relational database system, Oracle preferred
• Excellent oral and written communication skills. Understanding of software development life cycle
• Must know how to use Power BI or Tableau
• Experience with hands-on and manual data tasks Excellent analytical skills
• Ability to handle multiple projects under tight deadlines
• Attention to detail and ability to follow instructions and written processes to deliver requirements

We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do.

The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation.

We're making a difference every day working for a safer, healthier, and more secure nation and world. Our workplace reflects our values.

We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth.

If this sounds like the choice you want to make, then choose MITRE and make a difference with us.

MITRE’s USCENTCOM USSOUTHCOM JOINT STAFF OPERATIONS Department (N)

works closely with our DoD Joint Chiefs of Staff sponsor to develop the Joint Forces of the future. We apply extensive technical expertise and deep domain knowledge to solve their priority challenges, while simultaneously leveraging our knowledge of these challenges to focus MITRE’s research and development activities.

We are seeking an energetic candidate to help the sponsor modernize our military through innovative concept development, advanced technology, and new capabilities.

This position will require working closely with military and civilian government experts in the sponsor’s organization to address critical mission needs related to Joint Warfighting Doctrine, Concepts, and Strategy, Joint All-Domain Command and Control (JADC2), Nuclear Command, Control, and Communications (NC3), and cybersecurity.

The selectee will work collaboratively with an integrated, federated MITRE team demonstrating strong teamwork and cooperation and assist the on-site MITRE task lead in providing holistic systems engineering and data driven recommendations to the Joint Chiefs of Staff leadership.

This position is in the National Capital Region.

Job Responsibilities :

• Provide systems engineering analysis and data-driven recommendations to DoD Joint Chiefs of Staff to modernize the operational theater C4I infrastructure and enable the United States to effectively partner with allies and deter near-peer adversaries
• Perform systems engineering analysis for requirement development, design and integration trades, end-to-end performance analysis, and to identify risks and mitigation approaches
• Support the DoD’s modernization efforts, including JADC2, NC3, Cybersecurity and the Digital Engineering (DE) strategy
• Coordinate activities with related efforts across Government stakeholders, the sponsor’s industry partners, and other MITRE projects and departments
• Research and develop unique, cutting-edge technical approaches and processes for understanding, assessing, and analyzing system and technology resiliency
• Communicate technical issues, concepts, assessments, and approaches to Government and MITRE leadership
• Acting as a trusted advisor, assist the sponsor in defining and developing technical products that support the Joint Staff’s vision, mission, processes and strategic initiatives
• Develop system security engineering attributes within complex model-based system engineering products in direct support of DoD programs
• Analyze missions and systems for potential attack vectors, loss conditions and unacceptable loss consequences and propose mitigation strategies and approaches

Required Qualifications :

Typically requires a degree in Computational Modeling or Data Analytics or related field with a minimum of 2 years of experience;

or an advanced degree with relevant experience who can contribute immediately at this job step, or equivalent combination of related education and work experience.

• Understanding of the DoD’s organization, roles and missions
• Experience with Microsoft family of systems (Outlook, Power Point, Teams, Excel, Word and Access)
• Excellent oral and written communication skills
• Active DoD Top Secret Security Clearance with ability to obtain and maintain a TS / SCI

Preferred Qualifications :

• Degree or minor in Mathematics, Physics, or Computer Science
• Microsoft Certifications in Power Point, Word, Excel and Access
• Experience in computer programming languages (Java, SQL, C)
• Experience supporting DoD sponsors
• Active TS / SCI

This requisition requires the candidate to have a minimum of the following clearance(s) :

Top Secret / SCI

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s) :

Top Secret / SCI

Work Location Type : Hybrid

Hybrid

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Description

Elite Insurance Partners located in Tampa, FL ranks in the top 5 Medicare brokerages in the nation and our licensed agents are the best in the Medicare insurance industry.

Our company consists of a group of high-performance individuals who have an entrepreneurial mindset and a deep passion for what they do and why they do it.

The Data Analyst has a key role within our organization. You will be responsible for the collection, analysis, and reporting of all related data in an on-going effort to determine marketing and sales trends.

Successful candidates will have a strong understanding of sales and marketing data analytics, advanced Excel skills (pivot tables, v-lookups, and charts) and experience working with large data sets.

Primary Responsibilities :

• Collect and analyze sales data, identify trends, forecast, and provide additional insights using advanced analytical methods
• Develop a thorough understanding of the data universe at EIP
• Transform and cleanse data for efficient and effective reporting processes
• Review sales data to determine productivity trends
• Provide accurate reports using both internal and external data sources
• Prepare and deliver data visualizations based on performance to leadership team, translating analytic insight into actionable recommendations
• Transform raw data into actionable insights on performance and lead pipeline management
• Ensure data integrity practices and procedures are implemented and adhered to for quality compliance and to meet industry standards!
• Ensuring compliance with HIPPA data security requirements
• Storytelling with data via dashboards and data visualizations and good presentation skills

Required Skills and Experience

• Experience with Salesforce CRM Analytics or Datorama
• Demonstrated ability to write SOQL queries
• 1-3 years in an analytical role
• Excel skills (pivot tables, v-lookups, and charts)
• Experience working with large data sets
• Bachelor's degree in a relevant quantitative field such as business / data analytics, statistics, mathematics. Alternatively, Bachelor's degree in Business Administration with an emphasis in quantitative discipline or Marketing

Desired Skills and Experience

• Familiarity with SQL, SAQL and other query languages preferred
• Experience with design and / or maintenance of data environments
• Communicator with strong interpersonal skills; ability to work effectively with all levels of the organization
• Proven track record in strategizing and partnering with an executive team on building out an analytics framework based on the business strategy and business questions

Job Description

What We Need :

The Jr. Data Analyst (Dialer Administrator) will work cooperatively to manage all call center inbound or outbound campaigns and support users that utilize the automatic dialer.

This position is responsible for the strategic analysis and reporting of campaign performance, as well as workforce management planning.

The Dialer Administrator is an important strategic role and is responsible for Adhoc reporting, supports general business operations, and involves exercising decisions and discretion on matters affecting the business and works together with management.

What You Will Be Doing :

• Ensure the smooth daily management and operation of the automatic dialer (Five9) and CRM (Salesforce).
• Create and manage inbound / outbound calling campaigns, statistical information, statistical reporting, problem resolution, and manage interdepartmental communications as it relates to the automatic Dialer operations.
• Manage daily download (up-sell file) from the host system (SAS), create call filters based on marketing strategies; create and edit outbound call tables based on the strategy.
• Build, manage and maintain all monthly telemarketing campaigns based on strategic dialing attributes and the list setup instructions.

Ensure tests are executed correctly and on time.

• Partner closely with vendors, IT, and strategy team to meet business objectives to ensure consistent, accurate execution, reporting and management of dialer operations.
• Create, assign and delete user / supervisor profiles for the dialer.
• Create and publish daily agent / campaign stack rank and dialing strategy.
• Mitigate agent idle time by executing agent backup assignments based on the dialing plan / campaign stack rank.
• Create and publish the daily KPI reports.
• Create and manage databases for ADHOC reporting.
• Partner, contact and report all issues pertaining to the dialer’s functionality to proper vendor and IT support and strategy team.
• Manage and update vendor cases and problem log.
• Create and send daily files to the data warehouse.
• Exercise discretion and independent judgment in dialer operations responsibilities.
• Accustom to frequent strategy changes and ability to adapt easily.
• Assist and support in other aspects of the Company’s business, such as end-user assistance, reports analysis, and ad hoc programming when requested.
• Strategically develop and support scripts to be used by the call center in contacting customers and for the creation of online statistics reports to be used by site managers and other points of contact involved.
• Develop and support tools to be used for validation / quality audit of campaign inventory against marketing list pull instructions.

What you Need to be Successful :

• Minimum 3 years work experience with an enterprise call center managing dialer with at least 50 seats.
• Minimum 2-year degree.
• Experience working with SQL and database management skills.
• Advance knowledge of Microsoft Excel.
• Clear understanding of communications technology to support the business.
• Experienced to manage auto-dialer programming, strategic reporting systems, and call recording systems.
• Ability to flex and adapt to various work schedules as required to perform duties onsite and remotely as required to support the business.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Experience with workforce management solutions.
• Ability to work in a fast paced environment with frequent strategy changes.
• Ability to develop and prepare dialer analysis and recommendations.
• Ability to utilize data management systems to maximize workforce productivity.
• Experience refining processes in a call center environment.
• Queue Management skills.

Desired Knowledge, Skills & Abilities :

• Demonstrates the traits of being responsible, accountable, respectful, and a team player.
• Adapt to strategic changes easily and quick thinking.
• Proactive and Positive attitude.
• Strong attendance and time management skills.
• Works well under pressure to meet deadlines.
• Strong attention to details, resourceful, troubleshooting issues and errors.

Benefits :

• Complete insurance coverage with many starting on the first day of employment medical, dental, vision, life.
• 401K with company match.
• Bonus opportunity.
• Tuition Reimbursement.
• Paid Vacation and Holidays.