Position Objective :

To assist customers in their shopping experience by providing customers with the most efficient, most courteous customer service possible.

Reporting Structure : This position formally reports to the Office Manager.

Status : This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

A liquor license must be obtained prior to the first day of work.

Completion of ongoing training and development as listed on the Cosentino Learning Plan.

Non-Essential Knowledge

A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

Know and implement the Cosentino Customer Service Standards.

Ensure team members have information they need to effectively perform in their roles (i.e. policy or procedure changes, new merchandise information, sale information, etc).

Be knowledgeable about the products in the department and the store in order to accurately and courteously answer customer questions.

Able to operate, clean and maintain all equipment safely and competently.

Meet or exceed productivity standards to produce desired team and individual results.

Ensure the front end is always clean and displays a professional overall appearance for customers.

Efficiently and courteously handle all returns, exchanges and price adjustments.

Able to monitor front end activity and recognize when adjustments should be made to accommodate customer needs.

Quickly and courteously intervenes when a cashier requests assistance with a customer transaction.

Act in a cashier role as needed to ensure a friendly, convenient customer experience.

Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.

Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales, and government food assistance programs.

Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.

Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

Know and promote ads and specials to increase store sales and profits.

Under Office Manager’s direction, navigate easily within the Kronos system to submit reports and information in a timely manner, and works effectively with the Accounting Team when necessary.

Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 15 lbs.

Pushing and pulling grocery items & carts to the proper locations as needed, up to a peak force of 75 lbs.

Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.

Occasionally lifting and carrying up to 36 lbs., to a height of 34 inches.

Bending and squatting, at times all the way to floor level.

Non-Essential Abilities

Climbing a ladder, possibly up to 15ft.

Core Competencies

The following is a list of overall competencies identified for this role. This profile is based on the necessary knowledge, skills and abilities for the position.

Customer Focus

Meets or exceeds the service expectations of internal and external customers.

Accepts customer feedback and uses it to make improvements in products and services.

Decisions, actions and behaviors reflect a priority on the customer’s needs.

Interactions with customers are courteous, respectful, and follow the Cosentino Customer Service Standards.

Integrity and Trust

Behaviors demonstrate a direct, truthful manner that portrays trustworthiness in all professional interactions.

Presents the unvarnished truth while still maintaining a courteous, polite demeanor.

Respects the privacy of others and avoids gossiping behaviors that break down working relationships and deteriorate trust.

Admits mistakes, avoids blame-shifting, and is accountable for actions in the workplace.

Interpersonal Savvy

Relates well to all kinds of people.

Builds rapport with customers and coworkers while still demonstrating appropriate professional boundaries.

Maintains constructive and effective relationships with peers and customers.

Uses diplomacy and tact to diffuse even high-tension situations comfortably.

Effectively resolves conflicts or other difficult interpersonal circumstances in the workplace by using appropriate means and resources.

Adaptable Learning Style

Learns quickly when faced with new procedures, problems or other changes.

Open and adaptable to changes in the workplace.

Learns from both successes and failures in the learning process in order to keep developing in the workplace.

Quickly considers all angles of a situation to identify solutions and problem-solve challenges.

Eager and willing to tackle tasks and projects that require learning new skill sets or gaining advanced knowledge.

Looks for new opportunities to develop professionally and keep skills and knowledge fresh.

Results Oriented

Known as the type of person to step up to the plate to get things done.

Responds to tasks, projects or requests with a sense of urgency.

Shows the follow through and drive to complete projects or tasks even when challenges or unforeseen obstacles are presented.

Demonstrates an eager and willing attitude when asked to participate in new projects or tasks.

Able to anticipate problem areas and possible solutions for improvement.

Functions well as part of a team, but can also act independently when necessary to get the job done .

Demonstrates required skills in a manner that produces desired results.

Follows company policy and procedures in order to achieve maximum results.

Work from home as a Customer Service Representative for TurboTax

Get paid $17+ per hour and start making $2,700+ USD per month*

Work from home & set your own flexible schedule between 8am and 10pm Monday to Sunday

APPLY AT GIGCX MARKETPLACE

REQUIREMENTS

No accounting experience required

As a customer service representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

We’ll give you amazing continuous training support for everything.

BENEFITS

Get paid more the longer you stay - $17+ per hour and earn an EXTRA .25 cents per hour every pay cycle*

Work from home

Receive $400 paid training

Build your own schedule with flexible hours

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Trusted by 20+ million people

We're giving taxpayers more time, money, and confidence with technology. The tax refund check is the biggest boost millions of Americans get to their income for the entire year.

Our customers depend on tax refunds to pay their rent, tuition or medical bills and better understand their needs. When customer empathy drives innovation, the result is technology like live video advice from a tax expert.

And taxes become simpler for even the most inexperienced taxpayer.

Additional information :

Overview

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow?

Then Ferrellgas wants to hear from you!

We are looking for a Part-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team.

You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience and will strive to foster growth.

Benefits

• 401 (K) with generous company match
• Paid Time Off (PTO), including holidays
• Paid training and tuition reimbursement
• Employee Stock Ownership Plan (ESOP)
• Propane Discounts

Responsibilities

• Works with customers on a daily basis to sustain and improve business relationships.
• Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
• Ensures accurate account setup, maintenance, and the closing of all customer account information.
• Handles all customer issues by following our customer complaint resolution policy.
• Performs soft collections for customers on credit hold or past due as well as some cash handling

Qualifications

• High School Diploma or equivalent
• 1 year of customer service experience
• Exceptional customer service and negotiation skills
• Strong organizational skills with typing and data entry experience
• Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
• Proficient in Microsoft Office including Excel, Word, and Access.

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States

Applicants must not now, or any time in the future, require sponsorship for an employment visa.

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Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual’s race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law.

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use any one of Ferrellgas' electronic means of applying for jobs as a result of your disability you may request a reasonable accommodation by contacting us via or calling 1-888-337-7355.

Please note : Ferrellgas will respond only to requests for accommodations due to a disability.

Applicants have rights under Federal Employment Laws. Please click for more information.

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Your Job Georgia-Pacific is seeking a Customer Service Representative supporting our Kansas City, Missouri box plant facility.

This position acts as a primary liaison between our sales team, internal departments, and customers.

The Customer Service Representative creates value by ensuring accurate orders, quality customer service and deliveries by Georgia-Pacific.

Location : This role is a hybrid schedule and seeking candidates in a reasonably proximity to Kansas City, Missouri Schedule : Standard business hours;

8am to 5pm CST, Monday - Friday, with flexibility as needed based on customer demands What You Will Do

• Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
• Create and maintain spreadsheets to track inventory, order status and other customer and production related data
• Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs / requirements.
• Coordinate shipments of products with shipping department
• Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
• Manage inventories for effective production review and planning
• Accounts payable / receivable duties Who You Are (Basic Qualifications)
• Minimum of 2 years of customer service experience
• Intermediate experience using Excel specifically utilizing spreadsheets daily & creating formulas
• Experience with record keeping management / documentation
• Able and willing to be flexible to work a schedule needed to support the business including a hybrid schedule, overtime and weekends as needed
• Able and willing to travel 5 - 10% of the time as needed What will Put You Ahead
• Experience in a fast paced, high volume in a logistics, industrial, distribution, and / or manufacturing environment
• Packaging industry experience
• Associates Degree or higher At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.

We are Military Ready and Second Chance employers.

Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.

In addition to the products we make, we operate one of the largest recycling businesses.

Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better.

Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives.

We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.

Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation / time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

Please visit the following website for additional information : http : / / www.kochcareers.com / doc / Everify.pdf #LI-LAL

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pet’s health is our top priority and excellent service is our goal very seriously.

With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

The CSR is the pivot around which the hospital operates and is responsible for :

• Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical / dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at