Job Description

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.

g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and / or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.

g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Geared for the Driven

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests.

Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance.

It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC.

With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

• Deliver a positive first impression to each guest with a warm, friendly greeting
• Present oil change options and additional services based on manufacturer recommendations
• Build trust and win repeat, loyal customers
• Evaluate customers' needs, working quickly and efficiently
• Provide hands-on assistance under the hood as needed
• Master products, services, and company knowledge

How you’ll succeed

• Have effective interpersonal, oral communication skills
• You enjoy interacting with people face-to-face
• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn and grow
• You can occasionally lift up to 50 pounds
• Have full mobility and the ability to work with your hands above your head
• Can stand for extended periods of time and climb stairs

Benefits include :

• Competitive pay & flexible work schedule
• On-the-job training
• Paid biweekly
• Company provided uniforms and tools
• We promote from within - a commitment we are passionate about
• No late evenings
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) savings plans*
• Terms and conditions apply, and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

3441 South 27th Street Milwaukee WI US 53215

Overview

New Store Opening in Milwaukee, WI in Spring 2023!

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !

Overview :

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.

You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind.

You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

Key Responsibilities :

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.

Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.

Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

Coordinate meal and break periods and monitor schedule adherence.

Requirements :

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required.

Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan.

Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location US-WI-Milwaukee

Posting Number 2023-196140

3441 South 27th Street

Shopping Center Suite 100

Zip Code 53215

Workplace Type On-Site

Position Type Regular Part-Time

Career Site Category Store Associate

Position Category New Store Openings

Evergreen Yes

Min USD $13.50 / Hour

Mid USD $14.50 / Hour

WHAT YOU WILL DO

• Work with an amazing team in a fun environment while rotating among different areas throughout the day.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create Wow moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Safely and politely direct customers into the car wash tunnel.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED :

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• The ability to pass a pre-employment background check.

WHAT MOTIVATES OUR TEAM :

• Competitive hourly pay and tips Daily pay options available at no cost!
• Generous paid time off starting day one.
• Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
• Flexible scheduling.
• Growth opportunity with a national employer 90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment.
• Best-in-class training and development to take your career to the next level.
• Free car washes weekly.

We are hiring a full time CUSTOMER SERVICE REPRESENTATIVE to join our team. Are you looking for week day schedule with daytime hours?

Seems too good to be true, right? Not at Total Tool! Our stores are open Monday through Friday from 7am 5pm which means no weekends or evenings for you.

THE PERKS DON’T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package?

Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth?

Did we check all the boxes and then some? The list goes on and on (literally!), see below : Medical, dental and vision Company paid basic life insurance, short term and long term disability Voluntary life insurance HSA and 401(k) benefits with employer matches Dependent Care FSA Voluntary Critical Illness, Accident, and Hospital Indemnity coverage Paid Time Off (PTO) starting at 80 hours accrued in a full calendar year Monday Friday schedule Daytime hours Six (6) holidays off PAID! HSA and 401(k) benefits with employer matches WHAT YOU WILL DO : Love tools?

Awesome! You'll be identifying and recommending products to customers based on their needs. As a Customer Service Representative for Total Tool you will be in a front-line sales role.

An ideal candidate will have a desire to provide excellent customer service to internal and external customers, in-person and over the phone.

Responsibilities include, but are not limited to : Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry.

Provide each customer with knowledgeable assistance Process quotes and orders for customers Work in coordination with Outside Sales to streamline the customer experience Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends WHAT YOU WILL NEED TO SUCCEED : You bring the customer service skills and can-do attitude, we’ll teach you the industry and product knowledge! Hardworking, Humble, and Hungry Minimum of 1 years of previous customer service experience A desire to grow your career with an industry-leading company Highly motivated Detail-oriented Ability to thrive in a team environment Strong computer skills and ability to learn new software PHYSICAL REQUIREMENTS : Ability to stand on a hard surface for extended periods of times Ability to lift 50lbs on a daily basis Powered by JazzHR