At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

• Complimentary Black Card Membership
• Company Facilitated Training
• Advancement Opportunities
• Rewards and Recognition Programs
• Starting pay $12.75
• Potential raises every three months
• Potential .50 cent raise after 30 day review

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including :
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma / GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
• Will occasionally encounter toxic chemicals during shift.

Pay & Benefits

• Potential of up to three raises per year
• Great career advancement opportunities
• Insurance benefits for full time staff
• 401k benefits based upon eligibility

JOB SUMMARY :

To be the primary interface between Freight Services, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.

ESSENTIAL FUNCTIONS :

• Answering of phones professionally and timely.
• Answering and responding to e-mail requests timely.
• Turn quotes around within 30 minutes.
• Distribute customer / agent / station requests for follow up when needed.
• Other requests needing attention but not limited to; customer returns, alternate phone numbers, address changes, dock check requests, hard copy POD requests, third party pickup requests, trace note requests.
• Accurately complete entry of pickup / quote information.
• Ensure routing / dispatch is aware of any special instructions / cut offs.
• Tracking and tracing of shipments.
• Communicating to customers and sales regarding issues.
• Research of shipments for Corporate requests / reports.
• Research of shipments for Accounting requests / reports.
• Understanding TSA regulations.
• Support other departments when needed (routing, dispatch, inbound).
• Understand and accurately know how to use OAG, KSMS and other resources or tools provided.
• Completion of specific assigned duties / accounts.
• Able to work overtime and weekend on call rotations.
• Other duties assigned deemed necessary by the Customer Service Supervisor.

SKILLS / COMPETENCIES :

• Must be able to type accurately at least 35 WPM.
• Intermediate level Excel and Word.
• Excellent written and verbal skills.
• Ability to manage deadlines.

EDUCATION :

• High School Diploma or equivalent.
• Certifications, if applicable.

EXPERIENCE :

• 2-years basic customer service experience and or 2-years of industry experience.

Job Functions, Duties, Responsibilities and Position Qualifications :

Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued.

You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Quality is in our DNA is it in yours?

This opportunity is full-time during first shift.

In this role, you will :

• Provide patients, clients, and the laboratory team with exceptional service right over the phone!
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

All you need is :

• High School Diploma or equivalent
• 1 year of experience working in a call center or in the laboratory
• Exceptional communication skills
• Top notch typing proficiency (at least 35wpm), including 10-key
• Ability to thrive in a fast-paced environment

Bonus points if you’ve got :

• Associate’s Degree or Medical Assistant training
• 2+ years of laboratory training or experience in specimen collection and processing
• Data entry experience in a production environment

We’ll give you :

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) plus a company match
• A sense of belonging we’re a community!

We also want you to know :

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.

Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours :

Work Shift : Job Category :

Job Category :

Laboratory Operations

Company :

Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are searching for a Customer Service Specialist to provide onsite client support for a financial services / insurance company in Henderson, NV.

This is a temp-to-perm position.

Responsibilities :

• Provide exceptional customer service and resolve customer concerns, internally and externally, through inbound / outbound calls and e-mails
• Support work groups by answering questions, providing information, and delivering exceptional customer service
• Document interactions consistently, accurately, and timely
• Educate customers, explore alternative products, and promote ease of working with the client
• Assist clients with registration and navigating the client's online systems

Requirements :

• A high school diploma or GED equivalent
• Demonstrated customer service and phone etiquette
• Basic computer skills, including internet use and Microsoft Outlook, Word, and Excel

OVERVIEW :

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT :

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.