JOB DESCRIPTION TRC Staffing Solutions is seeking a Customer Service Coordinator for one of the world's largest international shipping & container transportation companies.

This individuals will ensure the timely and accurate production and release of Ocean Bills of Lading. Builds and maintains an open line of communication with the respective customer base and acts as a problem solver.Essential Functions :

• Work in conjunction with GSC Global Service Center to ensure that documents are prepares and delivers to customers and government / customs agencies regarding overseas export shipments
• Adherence to PREX Process Excellence, process as detailed in the company
• Deals directly with customers regarding bills of lading discrepancies, container information or routing of cargo
• Handles changes and / or corrections to bills of lading and / or corrections to the bills of lading that at are required based on customer feedback and / or government regulations.

Closely working with Global Service Center as applicable.

• Monitors all errors / queries raised by GSC Global Service Center in the SDEM / FIS2 handles errors within Area scope of responsibility
• Monitors workflow to assure that documents are completed and released within the specified timeframes to ensure smooth delivery of cargo
• Verifies that customer is in good credit standing and sends bills of lading through the Accounting department to confirm accuracy
• Issues Vessel Certificates to the customers
• Responsible for the management of Vessel Voyage, Customs Manifest and any miscellaneous reports as required
• Ensures that Export Customs references are submitted in a timely manner for cargo sailing of out the country. Work with GSC Global Service Center as applicable ref any Customs AEI.
• Notifies customers of missing Export Customs references and communicates applicable charges, fees and fines as applicable.
• Arrange for the timely rolling of shipments that are missing Customs references at indicated deadlines;

coordinate with Customer Service Booking as applicable.

• Create and issue invoices for prepaid charges as necessary
• In conjunction with the Sales and Accounts Payables departments, lends assistance in the resolution and correction of brokerage disputes
• Issues Process Exception Advises (PEA’s) for any breakdown in processJob Specification :
• Conveys information clearly over the phone; expresses patience, empathy and understanding with voice alone;
• extracts meaning from conversations with people whose native language is other than their own; is polite when asking people to repeat;

calms those who are angry and manages multiple calls effectively.

Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location.

Understands routings, schedules and general practices of various countries, carriers, ports and terminals.

Uses maps, atlases and other geographic reference materials. Knows where nearest ports and terminals are to customers or can use references to find that information.

Knows best mode of transportation for ground transport between customer and terminal.

• Understands specific customer’s goods, shipment requirements and practices. Has an understanding of special rates which might be assigned and knows when to check with sales for possible special rate assignment.
• Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.

Join our team as a Customer Service Event Representative and be part of a dynamic and fast-paced team that makes a real impact in the communities we serve.

With a focus on community fundraising, you will have the chance to work on-site at events, representing our clients and delivering exceptional customer service.

Responsibilities : Representing our clients with professionalism and answering customer questions in person at events Providing outstanding service by effectively responding to all questions and queries Attending daily meetings and workshops to stay up-to-date on new services and programs Performing other tasks as assigned by the management team Requirements : Authorization to work in the United States High School Diploma or equivalent Full-time availability to work on-site Quick learner with effective communication skills Experience in customer service, fundraising, hospitality, or public relations is an asset, but not required We offer : Full paid training Competitive compensation Personal and professional development opportunities A positive and fun team environment Opportunities for growth and advancement Powered by JazzHR

Family Dollar

CUSTOMER SERVICE REPRESENTATIVE

3132 WASHINGTON RD

East Point

Georgia

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

Auto Req ID

214714BR

Zip / Postal Code : 30344

30344

Division

STORE

Process Level / Store #

30654

CUSTOMER SERVICE REPRESENTATIVE Family Dollar

Company Name : Kroger Logistics

Position Type : Employee

FLSA Status : Non-Exempt

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Valid driver's license
• Excellent communication and customer service skills
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• Must annually pass a DOT regulated medical exam

Desired Previous Experience / Education

• High School Diploma or GED
• May require chauffer's license in some states
• Any customer service experience
• Any delivery driver experience

Education Level :

At Social Status Solutions, we specialize in taking our clients' product inquiries and turning them into profitable accounts.

This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development.

Our entry-level Customer Service Representatives continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.

Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company.

If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Entry-Level Customer Service Representative Responsibilities : Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services Be a product expert to provide consistent and straightforward customer service Negotiate inquiries with precision, while overturning any additional customer objections Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives Eagerly assist in additional professional tasks and enthusiastically accept challenges What We Are Looking For In Our Next Entry-Level Customer Service Representative : A High School Diploma or equivalent is required 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged Exemplary communication skills and negotiation tactics Impeccable time management skills and the ability to adapt to many situations Discipline to self-dedication to constant learning and improvement The ability to thrive in a fast-paced environment Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers #LI-Onsite Powered by JazzHR