Customer Service Representative

Classic Collision is now hiring a Customer Service Representative for our Buckhead, GA location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal : To offer quality service to its customers with integrity and honesty.

Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Classic Collision offers competitive pay, benefits, and career advancement opportunities.

We look forward to you joining our team!

Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.

Responsibilities

• Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person
• Explain and educate customers on repair process on a high level, including insurance claim information and processes.
• Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes
• Coordinate Rental Car / Tow companies to provide one-stop service to all customers
• Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate
• May assist in customer communication throughout the repair process
• Monitor DRP assignments, estimate / repair appointments and capture rates of assignments
• Follow up on all DRP assignments present and past to maintain sales for the center
• Maintain DRP logbooks and Enterprise ARMS daily
• Secure proper payments
• Assist with reconciling invoices to payables report daily and monthly (as applicable)
• Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area
• Perform other administrative tasks and duties as required to successfully meet the needs of the business
• Other duties as assigned

Qualifications

Must be at least 18 years of age

Previous experience in customer service, sales, or other related fields is preferred.

Must have a valid drivers license and be eligible for coverage under company insurance policy

• Effective communication (written and verbal) and interpersonal skills are required.
• Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment

Behaviors / Competencies :

Integrity-Respect and accountability at every level and every interaction

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention

Innovation-Develops and displays innovative approaches and ideas to our business

Teamwork-Contributes to building a positive team spirit andsupports everyones efforts to succeed

Physical & Environmental

While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear.

The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.

Classic Collision is an Equal Opportunity Employer :

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Reasonable Accommodations :

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities.

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please

e-mail . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

This job description is not a complete statement of all duties and responsibilities comprising the position.

Join our team as a Customer Service Event Representative and be part of a dynamic and fast-paced team that makes a real impact in the communities we serve.

With a focus on community fundraising, you will have the chance to work on-site at events, representing our clients and delivering exceptional customer service.

Responsibilities : Representing our clients with professionalism and answering customer questions in person at events Providing outstanding service by effectively responding to all questions and queries Attending daily meetings and workshops to stay up-to-date on new services and programs Performing other tasks as assigned by the management team Requirements : Authorization to work in the United States High School Diploma or equivalent Full-time availability to work on-site Quick learner with effective communication skills Experience in customer service, fundraising, hospitality, or public relations is an asset, but not required We offer : Full paid training Competitive compensation Personal and professional development opportunities A positive and fun team environment Opportunities for growth and advancement Powered by JazzHR

Family Dollar

CUSTOMER SERVICE REPRESENTATIVE

3132 WASHINGTON RD

East Point

Georgia

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

Auto Req ID

214714BR

Zip / Postal Code : 30344

30344

Division

STORE

Process Level / Store #

30654

CUSTOMER SERVICE REPRESENTATIVE Family Dollar

Company Name : Kroger Logistics

Position Type : Employee

FLSA Status : Non-Exempt

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Valid driver's license
• Excellent communication and customer service skills
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• Must annually pass a DOT regulated medical exam

Desired Previous Experience / Education

• High School Diploma or GED
• May require chauffer's license in some states
• Any customer service experience
• Any delivery driver experience

Education Level :

At Social Status Solutions, we specialize in taking our clients' product inquiries and turning them into profitable accounts.

This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development.

Our entry-level Customer Service Representatives continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.

Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company.

If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Entry-Level Customer Service Representative Responsibilities : Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services Be a product expert to provide consistent and straightforward customer service Negotiate inquiries with precision, while overturning any additional customer objections Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives Eagerly assist in additional professional tasks and enthusiastically accept challenges What We Are Looking For In Our Next Entry-Level Customer Service Representative : A High School Diploma or equivalent is required 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged Exemplary communication skills and negotiation tactics Impeccable time management skills and the ability to adapt to many situations Discipline to self-dedication to constant learning and improvement The ability to thrive in a fast-paced environment Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers #LI-Onsite Powered by JazzHR