Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Join our team as a Customer Service Event Representative and be part of a dynamic and fast-paced team that makes a real impact in the communities we serve.

With a focus on community fundraising, you will have the chance to work on-site at events, representing our clients and delivering exceptional customer service.

Responsibilities : Representing our clients with professionalism and answering customer questions in person at events Providing outstanding service by effectively responding to all questions and queries Attending daily meetings and workshops to stay up-to-date on new services and programs Performing other tasks as assigned by the management team Requirements : Authorization to work in the United States High School Diploma or equivalent Full-time availability to work on-site Quick learner with effective communication skills Experience in customer service, fundraising, hospitality, or public relations is an asset, but not required We offer : Full paid training Competitive compensation Personal and professional development opportunities A positive and fun team environment Opportunities for growth and advancement Powered by JazzHR

Family Dollar

CUSTOMER SERVICE REPRESENTATIVE

3132 WASHINGTON RD

East Point

Georgia

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

Auto Req ID

214714BR

Zip / Postal Code : 30344

30344

Division

STORE

Process Level / Store #

30654

CUSTOMER SERVICE REPRESENTATIVE Family Dollar

Company Name : Kroger Logistics

Position Type : Employee

FLSA Status : Non-Exempt

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Valid driver's license
• Excellent communication and customer service skills
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• Must annually pass a DOT regulated medical exam

Desired Previous Experience / Education

• High School Diploma or GED
• May require chauffer's license in some states
• Any customer service experience
• Any delivery driver experience

Education Level :

At Social Status Solutions, we specialize in taking our clients' product inquiries and turning them into profitable accounts.

This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development.

Our entry-level Customer Service Representatives continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.

Internally, we focus on the growth and development of our Customer Service Representatives. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company.

If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Entry-Level Customer Service Representative Responsibilities : Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services Be a product expert to provide consistent and straightforward customer service Negotiate inquiries with precision, while overturning any additional customer objections Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives Eagerly assist in additional professional tasks and enthusiastically accept challenges What We Are Looking For In Our Next Entry-Level Customer Service Representative : A High School Diploma or equivalent is required 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged Exemplary communication skills and negotiation tactics Impeccable time management skills and the ability to adapt to many situations Discipline to self-dedication to constant learning and improvement The ability to thrive in a fast-paced environment Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers #LI-Onsite Powered by JazzHR