Retail Sales Representative (Seasonal)

Midtown Manhattan

This opportunity is with a flagship store for an international video game and entertainment company, right in the heart of Manhattan!

Requirements and Skills :

• At least one year of customer service experience in a retail environment
• Experience in a video game or electronics environment is strongly preferred
• Open availability to work weekends
• Ability to lift boxes and stand for long periods

Opportunity :

• Great opportunity for those passionate about the gaming industry.
• Chance to gain experience while mastering your "people skills "
• Benefits offered
• Tight-Knit, inclusive team and work culture

About Aston Carter :

Please Note : Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.

com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.

Overview

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS.

As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.

Responsibilities

Job Responsibilities :

• Providing outstanding customer service to ensure repeat business
• Promoting our products and services to current and potential customers
• Ensuring all transactions are completed in compliance with federal, state, and local regulations
• Following company policies and procedures
• Maintaining a balanced cash drawer
• Completing all transactions accurately, including cash handling
• Using multiple computer applications to access information and process transactions
• Resolving customer complaints or referring complaints to the Store Manager for resolution
• Maintaining a safe, organized, and clean environment
• Performing other duties as instructed by management

Qualifications

Job Requirements :

• Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
• Ability, willingness, and comfort to engage with customers
• Strong verbal communication
• Ability to drive sales
• Exceptional attention to detail and ability to multi-task
• Professional appearance and demeanor
• Able to work flexible hours, including early morning, evenings, weekends, and holidays
• English fluency is required
• English / Spanish bilingual is a plus

Physical Requirements :

• Must be able to sit and / or stand for long periods of time.
• Ability to lift 15 lbs.
• Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

Benefits :

Benefits for eligible employees include medical / dental / vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS :

Communication Customer Focus Integrity and Trust Teamwork Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements.

The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

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We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

• Effectively manage large amounts of incoming calls
• Generate sales leads;
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal / team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience
• Track record of over-achieving quot
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt / respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritise, and manage time effectively
• High school degree

Additional information :

Salary : 16

Frequency : Per hour

Employment type : Full-time

We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

• Effectively manage large amounts of incoming calls
• Generate sales leads;
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal / team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience
• Track record of over-achieving quot
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills
• Ability to multi-task, prioritise, and manage time effectively
• High school degree

Additional information :

Salary : 16

Frequency : Per hour

Employment type : Full-time

We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients.

The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general information about products and services.

This position requires strong communication skills, an ability to work in a fast-paced environment, and a commitment to providing exceptional customer service.

Responsibilities :

• Respond to customer inquiries in a timely and professional manner.
• Provide accurate information about products and services.
• Assist customers with product returns and exchanges.
• Resolve customer complaints in a timely and professional manner.
• Maintain customer records and provide customer feedback to management.
• Process orders and payments accurately and efficiently.
• Handle customer inquiries via phone, email, or chat.