Job Functions, Duties, Responsibilities and Position Qualifications :

You are the definition of reliable. You enjoy interacting with people, feel comfortable behind the wheel, and always signal before you turn.

You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Quality is in our DNA is it in yours?

This opportunity is full-time during second shift.

In this role, you will :

• Perform a vital part of the patient care process by making sure that reports, records, supplies, and medical specimens are successfully transported between the laboratory and healthcare provider locations.
• Ensure proper specimen handling, transport, and safe operation of a motor vehicle rain or shine!
• Interact with a variety of clients and commit to customer-focused service.
• Champion safety, compliance, and quality control.

All you need is :

• High School Diploma or equivalent.
• A valid driver’s license and an excellent driving record for the past three years.
• Confidence operating a vehicle in all weather and traffic conditions and navigating routine hazards of the road.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Physical capability of light to medium lifting (up to 50lbs).

Bonus points if you’ve got :

• 2+ years of experience operating conventional vehicles for business purposes. This includes cars, trucks, and / or vans.
• Knowledge of medical terminology.

We’ll give you :

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging we are a community!

We also want you to know :

This role will have incidental exposure to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards.

Scheduled Weekly Hours :

Work Shift :

2nd Shift (United States of America)

Job Category : Courier / Logistics

Courier / Logistics

Company :

Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are looking for a Medical Courier (30 hours per week) in our Houston, TX location. Schedule : Monday through Friday 4 PM to 10 PM Position Summary : Couriers are our front line representatives to our clients.

They are responsible for pickup and del

Internal Number :

REQ-022221 Job Functions, Duties, Responsibilities and Position Qualifications : You are the definition of reliable. You enjoy interacting with people, feel comfortable behind the wheel, and always signal before you turn.

You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Quality is in our DNA is it in yours? This opportunity is full-time during second shift. In this role, you will :

• Perform a vital part of the patient care process by making sure that reports, records, supplies, and medical specimens are successfully transported between the laboratory and healthcare provider locations.
• Ensure proper specimen handling, transport, and safe operation of a motor vehicle - rain or shine!
• Interact with a variety of clients and commit to customer-focused service.
• Champion safety, compliance, and quality control.

All you need is :

• High School Diploma or equivalent.
• A valid driver's license and an excellent driving record for the past three years.
• Confidence operating a vehicle in all weather and traffic conditions and navigating routine hazards of the road.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Physical capability of light to medium lifting (up to 50lbs).

Bonus points if you've got :

• 2+ years of experience operating conventional vehicles for business purposes. This includes cars, trucks, and / or vans.
• Knowledge of medical terminology.

We'll give you :

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging - we are a community!

We also want you to know : This role will have incidental exposure to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards.

Scheduled Weekly Hours : 40 Work Shift : 2nd Shift (United States of America) Job Category : Courier / Logistics Company : Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

JOB SUMMARY

At Houston Methodist, the Courier position is responsible for the transportation of medications, laboratory specimens, medical records, patient belongings, and other misc.

This position is also responsible for accurately sorting, organizing, and transporting specimens and medications between various pharmacy / laboratory locations, nursing units, and physician offices.

The Courier position performs deliveries accurately and efficiently within the allotted time standards and ensures deliveries are made throughout the Houston Methodist complex on a 24-hour basis.

This position must be able to communicate appropriately and work closely with other staff and co-workers.

Requirements :

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

Communicates clearly, professionally, positively, and effectively with patients, nurses, physicians, visitors, and coworkers in a courteous, friendly, and helpful manner.

Utilizes professional phone etiquette. Communicates with co-workers regarding specimen and medication delivery / pick-up issues. (EF)

Promotes a positive image of the department and Hospital through verbal and non-verbal communication with all persons and complies with personal appearance guidelines.

Uses appropriate communication to maintains confidentiality of the patient information at all times as required by HIPAA. (EF)

Makes appropriate customer service decisions with problem-solving, setting / communicating trip delays, canceling, and recalling assignments.

Provides contributions towards the improvement of department scores for turnover / retention / employee engagement, i.e.

peer-to-peer accountability. (EF)

SERVICE - 30%

• Delivers items in a timely manner, accurately, and efficiently. Completes deliveries and pick-ups within the established time standards. (EF)
• Properly operates the pneumatic tube system to send medications through the system. Separates medications that cannot be transported through the pneumatic tube system to various nursing units.

Understands how to utilize the pneumatic tube system and adhering to the established guidelines. (EF)

• Separates specimens that cannot be transported through the pneumatic tube system to various laboratories such as Microbiology, Cytology, Histology, HLA, and others as needed. (EF)
• Contributes towards improving department scores for patient satisfaction / experience through peer-to-peer accountability and providing timely transports. (EF)

QUALITY / SAFETY - 30%

Documents lab / pharmacy trips neatly, completely, and accurately on the appropriate courier log sheets during the shift.

Maintains confidentiality of patient information as required by HIPAA by covering items during the delivery process. Adheres to accreditation and HIPPA guidelines and other regulations. (EF)

• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Follow safe handling of cytotoxic and bio-hazardous materials. (EF)
• Properly utilizes the handheld radio when calling in all lab / pharmacy trips to dispatch. Uses radio etiquette when communicating to co-workers on the handheld radio. (EF)
• Contributes to improving department quality and safety scores through peer-to-peer accountability. (EF)

FINANCE - 10%

Self-motivated to meet the standards of the Houston Methodist attendance policy, manage time effectively, prioritize daily tasks and minimize incidental overtime.

Meets labor productivity standards by effectively managing established daily responsibilities and assignments. (EF)

Scans medications properly on computers and hand-held scanners before delivery to ensure fiscal accountability. (EF)

GROWTH / INNOVATION - 10%

• Offers innovative solutions through participation in performance improvement projects and activities. Exhibits organizational skills, highly self-directed concerning assigned tasks and duties. (EF)
• Completes and updates My Development plan on an ongoing basis, including the development of additional skills. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business / job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications :

EDUCATION REQUIREMENTS

o High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE REQUIREMENTS

o One year of customer service experience preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Possess basic computer knowledge

o Practices universal precautions at all times. Demonstrates a working knowledge of isolation, infection control, and safety procedures

o Ability to build and sustain interpersonal relationships