This position is responsible for ensuring that contract drivers are dispatched to each pick-up and delivery destination within agreed upon schedule.

It is important that the individual has the ability to handle multiple tasks simultaneously and accurately recall and document appropriate information in the dispatch system.

This position may alternate between dispatching and customer service duties based on daily business requirements. This position will have contact with contract drivers (owner / operators) and with customers daily.

Day, Night, and Weekend shifts available. Essential Duties and Responsibilities : Stay updated with contract driver check in / check out Assign drivers pick-up and deliveries and monitor driver activity to best meet specified pick up and deliver schedule.

Contact and communicate with drivers through phones and / or two-way radios. Keep track of the progress that drivers make from and to pick-up and delivery sites.

Real Time follow-up with contract drivers on all pickup and deliveries. While in transit, follow up with driver to gain insight into destination time.

Re-route drivers as needed to ensure on-time pick-up and delivery. Communicate and with drivers as needed to meet customer delivery and pick expectations.

Responsible to execute delivery instructions based upon appointment schedule required by customer Maintain proficiency in using computer tools, driver tracking tool and other common office equipment and software.

Responsible to execute delivery instructions based upon appointment schedule required by customer Fill out and complete transfer sheet as appropriate Manage driver and delivery related issues.

May be required work as a driver and pick-up or deliver packages as business needs require. Manage problems related to customer information errors, i.

e. wrong zip code, incorrect phone numbers, wrong deliver or pickup time, etc. Respond to drivers who experience ticket variations i.

e. order says 4 boxes to pick-up and when driver arrives there are 7 boxes. Update customers regarding estimated delivery or pick-up time (ETA) or notification of late delivery Provide timely customer service problem resolution, complete customer review for all late deliveries or outstanding issues.

Maintain proficiency in using computer tools, driver tracking tool and other common office equipment and software. Be available to drivers to answer any questions, inform them in case there are traffic jams, provide directions and overall communication.

Maintain BOL, paperwork, collect COD’s and Manifests as required for assigned shift. Take inbound calls as necessary, route call internally to sales, billing or other internal staff.

Other duties as assigned Powered by JazzHR

Category :

Operations / Management / Distribution

Do you have a great attitude and work ethic? Ability to positively motivate and lead others to excellence? Looking for somewhere to grow?

If that is a yes, keep reading!

Primary Job Duties for the Operations Warehouse Operations Supervisor would include :

• Lead the night sort operations of 8-11 people to ensure all packages are identified, sorted, and staged accordingly.
• Responsible for making sure every box is scanned, sorted to correct location, and accounted for.
• Ensures the work area is clean, organized, secure, and safe at all times.
• Maintains positive relationships with employees and drivers with a variety of personalities.
• Communicates any issues that arise in the workplace and escalates any abnormalities.
• Provides feedback to management on the status of operations verbally and / or through email communications.
• Ability to complete all tasks and set up next shift for success.
• Have a daily morning "handoff meeting" with 1st shift supervisor to make sure he / she is good before you release everyone.
• Tracks productivity levels of the overnight sort team which will ensure budget and costs are in line.
• Ability to communicate and effectively motivate individuals who need extra training to ensure they are meeting productivity levels and following guidelines related to "best practices".

Skills Required : Ability to carry out your daily agenda with limited supervision, proven ability to multitask, highly developed organizational skills, excellent communication skills, rapid response to issues, attention to detail.

Computer Skills Preferred but not required : Microsoft Office Suite and ability to diplomatically communicate via email with any internal and external customers as needed.

• Personal Skills Preferred : Proactively minded with strong attention to detail; Able to learn quickly, work independently and cohesively with others with minimal supervision once you learn the operation;
• Excellent written and verbal communication; Ability to be trained and utilize a forklift safely; Physically be able to bend, squat, and stand during shift and lift up to 70lbs;

Individuals with excellent attendance and habits of being on time is a must. Will train you on everything else!

Benefits and 401k available for fulltime

16 days of Paid Vacation Days

8 Paid Holidays per year

Ability to transfer to different roles or regions with Courier Express

Management training and advancement available for future rock stars

Fri / Sat night OFF!

This position would be great for someone who is looking for a long term home in the transportation industry. Lots of room for growth with Courier Express as well!

Courier Express

1810 West Pointe Dr

Suite C

Charlotte, NC 28214

Building 1810 and in Suite C between Ta Chen and Aviation Metals)

Description

d'emploi supplémentaire

Our Stack

Web : ReactJS

Mobile : Apple and Android

In-Vehicle : Android

Backend : Java and Kotlin

PaaS : Azure

LI - Hybrid

The expected base compensation for this role is : ($179,960 - $265,810 USD Annual). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture.

Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.

Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Vue d'ensemble des avantages sociaux

L'ensemble du programme de récompenses de General Motors vise à contribuer à votre santé et à votre bien-être ainsi qu'à ceux de votre famille.

Notre régime de rémunération exhaustif comprend les avantages sociaux suivants en plus de bien d'autres :

• Congé payé, y compris des jours de vacances, des jours fériés et un congé parental pour les mères, les pères et les parents adoptifs;
• Soins de santé (y compris un compte épargne santé et un programme incitatif du bien-être à triples avantages fiscaux), des régimes d'assurance pour soins dentaires et de la vue et un régime d'assurance-vie pour vous couvrir et couvrir votre famille;
• Contribution de l'entreprise et contribution de contrepartie au régime d'épargne 401K pour vous aider à épargner pour la retraite;
• Programme de reconnaissance international destiné aux pairs et aux dirigeants pour reconnaître et être reconnu pour les résultats et les comportements qui représentent les valeurs de notre entreprise;
• Aide pour les frais de scolarité et le refinancement du prêt étudiant;
• Rabais sur les véhicules GM pour vous, votre famille et vos amis.

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance.

Nous avons la forte conviction que la diversité de l'effectif crée un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients.

Nous comprenons et accueillons la diversité au moyen de laquelle les personnes acquièrent de l'expérience que ce soit sur le plan professionnel, personnel, éducatif ou encore grâce à des occasions de bénévolat.

Nous encourageons les candidats intéressés à prendre connaissance des principales responsabilités et des compétences requises et à poser leur candidature pour tout poste pour lequel ils possèdent les compétences requises.

Equal Employment Opportunity Statements

GMis an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals.

As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics.

For purposes of this policy, protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580.

In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are hiring a Business Analyst to join our project team reporting directly to the Head of Technology. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing quality and user acceptance testing.

To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Essential Duties and Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions within our Transportation Management System
• Leading ongoing reviews of business processes and developing optimization strategies
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management
• Gathering critical information from meetings with various stakeholders and producing useful reports
• Working closely with internal clients, developers, and managerial staff
• Ensuring solutions meet business needs and requirements
• Performing quality and user acceptance testing
• Managing projects, developing project plans, and monitoring performance
• Updating, implementing, and maintaining procedures
• Prioritizing initiatives based on business needs and requirements
• Serving as a liaison between stakeholders and users
• Managing competing resources and priorities
• Monitoring deliverables and ensuring timely completion of projects

Education and Experience

• A bachelor’s degree in Information Systems Management, Supply Chain Management or related field
• A minimum of 5 years of experience in business analysis or a related field
• Preferred experience with Transportation Management Systems or Supply Chain Technology
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Advanced technical skills
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Excellent planning, organizational, and time management skills
• A history of contributing to successful projects

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Core Competencies and Values

• Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Demonstrates ability to comply with CNW’s Core Competencies : Accountability & Responsibility, Collaboration & Teamwork, Communication, Customer Focus, Problem Solving & Decision Making.

Benefits

CNW offers its employees a generous Employee Benefits Package including :

• Competitive Wages.
• Fully paid medical insurance for you and your family.
• We provide a 401k Plan with a generous contribution.
• Discretionary bonuses.
• And, much more!

All benefits offered are subject to eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law.

This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

PI220242946

Job Description

The Courier is responsible for the pick-up and delivery of water, soil and air samples to and from the laboratory. Maintain the quality, hold time, and turnaround time objectives of the lab.

Prepare and deliver bottle orders to clients following the SOP of the lab. Receive and stock all sample control supplies, prepare and ship sample kits and perform sampling events as needed.

Dispose of samples and hazardous waste according to guidelines and carry out any other duties assigned by the department manager.

Courier responsibilities include, but are not limited to, the following :

• Perform all duties as outlined in the SOP for Couriers.
• Pick up and deliver samples, bottle orders and report to the laboratory for sign-in and analysis.
• Count the number of samples when receiving them from clients to make sure that the Chain of Custody and samples match. Verify that samples are not broken or damaged.
• Receive and sign the Chain of Custody.
• Ensure that client signs, dates, and records time on the Chain of Custody when releasing samples.
• Transport samples on ice from client site to the lab, or from our lab to a sub- contracted laboratory.
• Unload samples and inspect for damage or violated hold times to maintain sample integrity.
• Interact with Project Managers and clients appropriately and professionally.
• Follow directions or use maps to locate client offices / sites as specified in the courier request form.
• Communicate effectively with the courier coordinator about the courier schedule.
• Record in the courier log book the time that courier arrives to the site and time leaving from the site for all the pick ups and deliveries.
• Maintain records for the vehicle maintenance and driving miles; turn it in at the end of each month.
• Restock supplies when received so supplies are available to employees when needed.
• Verify the validity and completeness of all bottle orders being delivered. This verification is done prior to leaving for delivery.
• Perform duties in accordance with Section 14 of the Transportation and Fleet Safety of the Corporate Safety Manual.
• Comply with the Company’s Driver Evaluation and Qualification Policy .
• Maintain the shipping / receiving area to ensure a safe work environment.
• Prepare outgoing shipments of bottle kits and coolers for pick-up.
• Perform on-site sampling events as needed.
• Dispose of samples according to guidelines on a monthly basis to remain in compliance with EPA and EH&S requirements.
• Maintain delivery truck to keep in proper working order.
• Label samples after log in on an as needed basis.
• May be assigned other sample control duties as identified by the department manager of Sample Control.

Recommended Skills

• Communication
• Soil Science