Director of Casino Operations
JOB TITLE : DIRECTOR OF GAMING
GRADE : L13
DEPARTMENT : Gaming
REPORTS TO : VP OF GAMING
PAY TYPE : SALARIED / EXEMPT
JOB SUMMARY :
Responsible for monitoring and directing the operations of all Casino Operations departments, including Table Games, Slot Operations, Race & Sports, and Poker, to ensure high standards of product quality and delivery.
The Director of Casino Operation develops casino policies ensuring compliance with governmental and company requirements in accordance with the internal controls.
ESSENTIAL JOB FUNCTIONS :
- Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
- Establishes and administers procedures pertaining to proper coordination of all operating activities relating to table games, slots, and casino marketing, with special emphasis on guest service, training of employees, and game security.
- Recommends changes in the physical layout of slot machines and pits to promote the most effective utilization of equipment, manpower, and floor space
- Identify and execute revenue generating opportunities for casino operations
- Develops short and long range plans (revenue, expense, capital, promotional service) in all areas
- Coordinates casino operations with other departments to ensure total guest satisfaction.
- Establishes and maintains satisfactory public relations through direct or delegated contacts.
- Maintains and enforces information on laws and regulations affecting gaming operations.
- Responsible for analyzing gaming operations to ensure maximum profitability and efficiency.
- Directs and coordinates all Casino Games functions in accordance with governmental and company regulations.
- Provides leadership, analytical and operational expertise.
- Develops casino policies ensuring compliance with government and company requirements.
- Develops new and maintains table games player programs that increase market share and company profitability in accordance with all gaming regulations.
- Utilizes research and other methods and tools to determine effectiveness of table games marketing.
- Responsible for analysis of the gaming operations to ensure maximum profitability and efficiency.
- Coordinates casino operations with other departments to ensure total customer satisfaction and efficient operation.
- Establishes and maintains satisfactory public relations through direct or delegated contacts.
- Establishes close working relationships with corporate and divisional table games leadership to execute strategies that achieve property initiatives.
- Maintains current information on laws and regulations affecting the gaming operations.
- Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Ensure the implementation of new programs, procedures, systems, and software; Implementation and monitoring of slot pricing measures
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
QUALIFICATIONS :
- College education or the equivalent of 8-10 years of experience in Casino Operations, including Gaming Operations. Table Games experience is preferred.
- Must have a broad knowledge of casino rules, regulations, and procedures affecting the casino industry, with strong organizational, communication, and leadership skills.
- Must possess a strong intellect, exceptional leadership skills, and business savvy.
- A broad-gauge business person with a proven track record of successful operating and implementation experiences.
- Strong analytical ability to measure consumer behavior and preference and use this information to make sound business decisions.
- Communicates effectively and openly with his / her superiors, subordinates, and external constituencies.
- Must be profit-oriented and concerned about strategic growth as well as short-term market share objectives.
- A visionary who is able to conceptualize new quantitative business opportunities, products, and concepts but who can also translate vision into action and remain attentive to the details of tactically running a business.
- Must possess sound business judgment, a high degree of personal motivation, and a very strong work ethic.
- Experience in quickly identifying issues and recommending solutions to business problems in a fast pace environment.
- Assumes a prominent industry profile through participation in a variety of public and industry-oriented forums to be well linked to the competitive environment and opportunities for future growth.
- Performs regular assessments of the operation’s strategic market and industry position to ascertain long term viability, competitive strengths and weaknesses, and strategic / tactical opportunities.
- A strong leader and a demonstrated winner who quickly inspires confidence and gains respect from subordinates, partners, and competitors.
- An individual who combines a confident, self-starting, high performance orientation with a track record that reflects a "can do" attitude and that "almost" is not good enough.
- A person who enjoys meeting with major customers, personally networking within the industry during the normal course of business and specifically at industry events.
That is, an "outbound" oriented personality.
- The interpersonal skills to influence, motivate and energize the entire organization.
- Outstanding verbal and written communication skills are a must.
Additional Qualifications :
- Critical Thinking Demonstrated ability to analyze information, develop strategy, tactically direct the execution of the strategy, fine tune, revise strategy and fix processes.
- Leadership - Able to influence results through efforts of subordinate executives. A person who is persuasive and able to self-start and self-support;
no need to build a bureaucracy.
- Sales Orientation - Must have the management style to motivate and retain a high quality, results oriented team. Requires well developed negotiating and persuasion abilities.
- Communicator - The ability to communicate effectively the objectives and goals of the organization and a willingness to listen to the ideas of others.
- Relationships - We seek a person who is relationship oriented, a person of stature and credibility who will take an active role in customer development, industry participation, and dealings with governmental and regulatory agencies when appropriate.
- Results Orientation The tenacity and focus on achieving results despite various challenges.
- Vision - The qualified person will set the goals and vision for the organization, anticipating changes and opportunities having a potential impact on growth and profitability.
- Attitude - We are seeking a positive thought leader. A person who sees a vision, is not deterred from achieving it, and encourages new ideas and innovative thinking.
A motivational leader. A person committed to the company and the achievement of its goals.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.
Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS :
Must be able to maneuver to all areas of the casino. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment.
Must be able to speak distinctly and persuasively to others. Able to write memos, letters, and reports. Able to understand, interpret and analyze written and financial reports.
Must be able to maneuver to all areas of the casino and the retail shops. Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues
Casino Operations Management, including Table Games, Slot Operations, Race & Sports, and Poker.
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.
g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Related Jobs
Director of Casino Operations
JOB TITLE : DIRECTOR OF GAMING
GRADE : L13
DEPARTMENT : Gaming
REPORTS TO : VP OF GAMING
PAY TYPE : SALARIED / EXEMPT
JOB SUMMARY :
Responsible for monitoring and directing the operations of all Casino Operations departments, including Table Games, Slot Operations, Race & Sports, and Poker, to ensure high standards of product quality and delivery.
The Director of Casino Operation develops casino policies ensuring compliance with governmental and company requirements in accordance with the internal controls.
ESSENTIAL JOB FUNCTIONS :
- Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
- Establishes and administers procedures pertaining to proper coordination of all operating activities relating to table games, slots, and casino marketing, with special emphasis on guest service, training of employees, and game security.
- Recommends changes in the physical layout of slot machines and pits to promote the most effective utilization of equipment, manpower, and floor space
- Identify and execute revenue generating opportunities for casino operations
- Develops short and long range plans (revenue, expense, capital, promotional service) in all areas
- Coordinates casino operations with other departments to ensure total guest satisfaction.
- Establishes and maintains satisfactory public relations through direct or delegated contacts.
- Maintains and enforces information on laws and regulations affecting gaming operations.
- Responsible for analyzing gaming operations to ensure maximum profitability and efficiency.
- Directs and coordinates all Casino Games functions in accordance with governmental and company regulations.
- Provides leadership, analytical and operational expertise.
- Develops casino policies ensuring compliance with government and company requirements.
- Develops new and maintains table games player programs that increase market share and company profitability in accordance with all gaming regulations.
- Utilizes research and other methods and tools to determine effectiveness of table games marketing.
- Responsible for analysis of the gaming operations to ensure maximum profitability and efficiency.
- Coordinates casino operations with other departments to ensure total customer satisfaction and efficient operation.
- Establishes and maintains satisfactory public relations through direct or delegated contacts.
- Establishes close working relationships with corporate and divisional table games leadership to execute strategies that achieve property initiatives.
- Maintains current information on laws and regulations affecting the gaming operations.
- Lead the organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Ensure the implementation of new programs, procedures, systems, and software; Implementation and monitoring of slot pricing measures
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
QUALIFICATIONS :
- College education or the equivalent of 8-10 years of experience in Casino Operations, including Gaming Operations. Table Games experience is preferred.
- Must have a broad knowledge of casino rules, regulations, and procedures affecting the casino industry, with strong organizational, communication, and leadership skills.
- Must possess a strong intellect, exceptional leadership skills, and business savvy.
- A broad-gauge business person with a proven track record of successful operating and implementation experiences.
- Strong analytical ability to measure consumer behavior and preference and use this information to make sound business decisions.
- Communicates effectively and openly with his / her superiors, subordinates, and external constituencies.
- Must be profit-oriented and concerned about strategic growth as well as short-term market share objectives.
- A visionary who is able to conceptualize new quantitative business opportunities, products, and concepts but who can also translate vision into action and remain attentive to the details of tactically running a business.
- Must possess sound business judgment, a high degree of personal motivation, and a very strong work ethic.
- Experience in quickly identifying issues and recommending solutions to business problems in a fast pace environment.
- Assumes a prominent industry profile through participation in a variety of public and industry-oriented forums to be well linked to the competitive environment and opportunities for future growth.
- Performs regular assessments of the operation’s strategic market and industry position to ascertain long term viability, competitive strengths and weaknesses, and strategic / tactical opportunities.
- A strong leader and a demonstrated winner who quickly inspires confidence and gains respect from subordinates, partners, and competitors.
- An individual who combines a confident, self-starting, high performance orientation with a track record that reflects a "can do" attitude and that "almost" is not good enough.
- A person who enjoys meeting with major customers, personally networking within the industry during the normal course of business and specifically at industry events.
That is, an "outbound" oriented personality.
- The interpersonal skills to influence, motivate and energize the entire organization.
- Outstanding verbal and written communication skills are a must.
Additional Qualifications :
- Critical Thinking Demonstrated ability to analyze information, develop strategy, tactically direct the execution of the strategy, fine tune, revise strategy and fix processes.
- Leadership - Able to influence results through efforts of subordinate executives. A person who is persuasive and able to self-start and self-support;
no need to build a bureaucracy.
- Sales Orientation - Must have the management style to motivate and retain a high quality, results oriented team. Requires well developed negotiating and persuasion abilities.
- Communicator - The ability to communicate effectively the objectives and goals of the organization and a willingness to listen to the ideas of others.
- Relationships - We seek a person who is relationship oriented, a person of stature and credibility who will take an active role in customer development, industry participation, and dealings with governmental and regulatory agencies when appropriate.
- Results Orientation The tenacity and focus on achieving results despite various challenges.
- Vision - The qualified person will set the goals and vision for the organization, anticipating changes and opportunities having a potential impact on growth and profitability.
- Attitude - We are seeking a positive thought leader. A person who sees a vision, is not deterred from achieving it, and encourages new ideas and innovative thinking.
A motivational leader. A person committed to the company and the achievement of its goals.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.
Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS :
Must be able to maneuver to all areas of the casino. Must be able to work independently. Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing work environment.
Must be able to speak distinctly and persuasively to others. Able to write memos, letters, and reports. Able to understand, interpret and analyze written and financial reports.
Must be able to maneuver to all areas of the casino and the retail shops. Must be able to read, write, speak and understand English.
Must be able to respond to visual and aural cues
Casino Operations Management, including Table Games, Slot Operations, Race & Sports, and Poker.
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.
g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Clerk - Casino Accounting
Job Description
Casino Accounting is responsible for reviewing and auditing the daily revenues of the Casino at both Wynn Resorts properties.
Reports to the Casino Accounting Supervisor.
Job Responsibilities :
- Reviewing daily reports.
- Auditing the revenues of the Casino.
- Keys data and prepares batches for processing which involves sorting, alphabetizing, and running tapes to verify counts and totals.
- Reconciles revenue and expense reports to source documents; distributes and files financial documents and reports.
- Answers telephones, opens and logs mail, and assists in other clerical functions.
Qualifications
- A high school diploma or equivalent.
- A minimum of six months Casino Accounting experience.
- Proficiency with MS Office.
- Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
- Applicants must be 21 years of age or older.
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
CASINO PORTER - EVS
Overview
It is the primary responsibility of the EVS Casino Porter to maintain the cleanliness of the property, both indoors and outdoors including working in high traffic areas, caring for the floors, carpets, walls, ceilings, facades, and cleaning in areas that include but are not limited to, walkways, casino, restrooms, restaurants, retail stores, office areas, and entrances to property.
This position is detail oriented with excellent communication skills. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Other duties as assigned.
Specific Job Functions :
- Responsible for practicing, supporting, and always promoting the Company and Departmental Service Standards.
- Cleans and Details any and all areas from the floor to as high as you can reach.
- Cleaning will require prolonged standing, bending, stooping, reaching.
- Will be required to lift up to 50 lbs. and be able to push or pull up to 150 lbs.
- Assists in maintaining adequate supplies in supply closets by replenishing supplies as necessary.
- Cleans and Polishes marble, brass, tile, vinyl flooring using varying techniques, chemicals and equipment.
- Cleans and Dusts Slot Machines.
- Properly uses and disposes of chemicals when conducting area cleaning.
- Maintains equipment and supplies in an orderly manner in accordance with instructions.
- Cleans and details restrooms including sweeping and mopping floors, cleaning urinals and toilets, wiping down walls and mirrors carpets with proper chemicals, and vacuuming.
- Vacuums carpets, carpet mats, dusts shelves and cabinets, wipes down walls, baseboards, and cleans windows and mirrors as necessary.
- Provides detail cleaning of the public areas, brass, carpet corners, slot chair bases, table game bases, gum removal and other detail work as assigned.
- Maintains equipment and supplies in an orderly manner as instructed by Supervisor.
- Removes trash from assigned areas.
- Reports maintenance needs to the Supervisor.
- Reports emergency repairs or situations to Supervisor and / or Security immediately.
- Reports any suspicious activity.
- Provides directions, answers questions and offers quality guest service to both our internal and external guests.
- Other duties as assigned.
Responsibilities / Qualifications
- At least six months experience in a related cleaning field required
- Previous experience with a large hotel preferred
- At least six months guest contact experience
- Knowledge of general cleaning supplies
- Communicate effectively in English both verbally and written forms
Steward/Kitchen/Janitor/Casino
Swing Shift Kitchen Steward
Starts at $12.00 / hr
Shifts Available
Sunday through Saturday available
4 : 00 PM - 12 : 00 AM
5 : 00 PM - 1 : 00 AM
The Burks Companies, Inc. (TBC) is looking to hire a full-time Steward . Are you an energetic, get-it-done person who is looking for full-time work ?
Do you want to work with a team that treats each other with dignity & respect and coaches each other? Do you want to work at a place where you have the tools supplies and chemicals that you need to do your job?
This Steward position which is a commercial cleaning job starts at $12.00 / hour , depending on experience . We have a very comprehensive industry training program.
We also offer medical, dental, vision, life insurance, direct deposit as well as holiday and vacation pay . We also have a very diverse group of employees and promote from within ! If this sounds like the right commercial cleaning opportunity for you, apply today!
SCHEDULE AVAILABLE :
Sunday through Saturday available
4 : 00PM - 12 : AM
5 : 00PM - 1 : 00AM
A DAY IN THE LIFE OF A FULL-TIME OR PART-TIME CLEANING / JANITORIAL / STEWARD
As a Kitchen Steward you are the frontline and are a key component to both TBC and the client. You will be responsible for numerous tasks supporting the cleanliness and efficiency of a professional kitchen, including washing dishes, cleaning prep stations, managing inventory, cleaning floors, and keeping the kitchen area clean.
A Health card is preferred for this position.
QUALIFICATIONS FOR A FULL-TIME OR PART-TIME PORTER
- 21 years old or older
- Ability to occasionally lift up to 50 Lbs and perform general janitorial tasks including bending, kneeling, reaching, and being on your feet for an entire shift
- Customer service skills
Previous commercial cleaning or hospitality experience would be a plus! Are you fast, efficient, self-motivated, and eager to do a good job?
Do you have a positive, can-do attitude? Are you the kind of person who prefers to be on your feet moving around? Are you honest and respectful of people's privacy and property?
If so, then you might just be perfect for this Cleaning / Janitorial / EVS Attendant position!
READY TO JOIN OUR AWESOME COMMERCIAL CLEANING TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Porter position, please fill out our initial 3-minute, mobile-friendly application .
We look forward to meeting you!
Location for this position and interviewing to be conducted at :
M Resort Spa & Casino 12300 Las Vegas Blvd. S.
Hiring now; apply online
Job Posted by ApplicantPro
Product Owner (Casino Compliance) - REMOTE
Description
Everi is searching for a Product Owner / Business Analyst for Everi's Anti-Money Laundering FinTech Product Management team! We are looking for an individual with user-story documentation and, hopefully, Agile methodology experience, preferably in Gaming and / or Compliance.
Everi was awarded "Top Workplace" for 2022 in the entire USA and in 2021 by Las Vegas Review-Journal & Austin American-Statesman - you'll see why!
What Will You Be Doing?
We're searching for someone who likes to write and is good at asking Why. You may have Casino industry experience and were an English major.
You might have AML experience and have, or have been working on your Pragmatic certification. Maybe you've been a QA Tester for the casino / gaming industry and are interested in breaking into Product Management.
This team is currently heavily in the development and planning stage and is creating user stories 70% of the time.
- Identify business and technical requirements for Everi's Anti-Money Laundering products and systems; review analyzes and evaluates business systems and user needs within the scope of expertise.
- Responsible for tracking and coordinating the priorities, activities, issues, and progress of assigned projects; provides management with progress updates as required.
- Will write detailed descriptions of user needs, program functions, and user interface specifications.
- Will capture business requirements and develop use case-based specifications.
- Will create test cases and perform user acceptance testing (UAT); ensure validation of business requirements and documented results.
Skills, Knowledge, & Expertise Needed for the Job :
Qualifications :
- Experience writing user stories. (A User Story is a tool in which requirements are captured in an easy-to-understand plain language, and is written from the perspective of an end user.)
- An understanding of an Agile development environment is a BIG plus.
- Understanding of Software Development Lifecycle (SDLC).
- Experience designing entity-relationship diagrams, data flow diagrams, software user interfaces, end-user reporting, and other software / data models preferred.
Travel :
10-15% Domestic and / or International to casinos to gather requirements.
Nice to Have :
- Gaming and / or AML Compliance experience.
- Balsamiq, Viso, and Azure DevOps experience.
Why Us?
- Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
- Discretionary Time Off (DTO) - No more banking hours to take a day off and the perfect way to prevent burnout and improve productivity.
- Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022.
Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022.
This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!
Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency.
We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled.
At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances.
A reasonable estimate of the current range is $83,000-$98,000 annually .
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
For All External Staffing Agencies
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review.
Everi is not responsible for any fees related to unsolicited resumes.
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