SMASHBURGER

Cashier (Guest Service Expert)

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

share-earn up to $2 / hr. extra in tips

Paid $ to Refer your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred

Employees Must Be in Good Standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Cashier Responsibilities

Reporting to the Restaurant General Manager, our Cashiers

are the Guest Service Experts (GSE) that champion better burgers! In this role

you will :

Greet guests with a smile! Responsible for

welcoming new and repeat guests every visit

Promote a fun and

positive work environment

Teamwork! Must be

able to work with others on the line and communicate effectively with cooks and

managers in a busy restaurant environment

Be knowledgeable of all menu items so you can

make meal suggestions & answer questions

Verify each guest order for accuracy, manage

to-go orders, process POS transactions and follow cash handling procedures

full understanding of Smashburger rewards program

Visit tables after food delivery to ensure

guests have everything they need (refills, condiments, etc.) and that their

experience has been perfect

Adhere to all active marketing promotions

encourage guests to complete surveys upon each visit

Foster and value

a safe work environment by following all personal and food safety and security

standards

Have pride in

keeping floors, counters, dining area and restrooms clean at all times with the

use of company approved cleaning products

Ability to

listen, communicate and work well with others in a busy restaurant environment

Values integrity

and doing the right thing, even when no one is watching

Follow company

cash policies to ensure minimal losses through theft or shortages

Upsell food items

to all guests ordering through thoughtful suggestions

Follow company

order accuracy procedures to ensure a happy guest and minimize waste

Cashier

GSE) Requirements

No experience necessary we build

better skills! Must

successfully complete Smashburger training program

• Must be 16 years
• Physical ability

to stand for extended periods of time & to move and lift boxes of food /

supplies up to 25 lbs.

Show up on time

to work variable hours / days, including nights, weekends, and holidays

Adhere to

Smashburger uniform policy

Must successfully

complete Smashburger training program

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must be able to

produce authorized U.S. work documents; Smashburger participates in E-Verify

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants, or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.

Overview

In this role, you have the opportunity to create a great lasting impression for the Customer by providing exceptional service at the cash wrap.

As a key member of the team, in addition to completing customer transactions, you’ll help find solutions to Customer’s needs and suggest additional products to complement their purchases.

Responsibilities

• Providing an engaging, convenient and accurate check out for the customer
• Delivering sales, outstanding customer experience, and operational expectations
• Partners with store leadership to resolve customers concerns in a courteous and helpful manner
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Manages customers payments
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 months of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Exude a friendly and positive demeanor at all times
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability including nights, weekends, and

Benefits

Pay Rate : $16.00 / Hr.

Do you have the urge to smile all of the time? Do you like to help people and see a smile on other's faces? If so, then you can be a Cashier for Chopt.

Our cashiers are multi taskers who move quickly but take the time to ensure every customer experience ends Better.

Responsibilities :

• Ringing up customers' orders
• Utilizing proper cash handling procedures
• Maintaining a stocked, clean, and organized station
• Demonstrating a complete knowledge of the menu
• Adapting to the flow of the business with a sense of urgency
• Answering phone calls in a professional manner
• Monitoring pick-up and delivery orders
• Communicating with customers regarding promotions and new menu items
• Engaging with the customers and ensuring every person leaves happy
• Being a team player and looking for ways to provide Better customer service

Qualifications / Requirements :

• Must have the ability to communicate in basic English with customers
• Must have an ability to understand customer requests as well as the ability to respond with appropriate actions and provide accurate recommendations
• Must be competent on computerized register systems and have good cash handling skills
• Must understand and execute food safety and sanitation protocols
• Must have the ability to stand for long periods of time and work in a fast moving environment
• Standing, stooping, kneeling, walking , wiping, reaching, bending and lifting are required actions throughout a shift
• Ability to multi-task and handle multiple priorities during the shift

Benefits of working at Chopt :

• Competitive hourly rates and performance based pay increases
• A clear career path with opportunities for advancement 50% of all managers started in hourly positions
• Variety of Health and Wellness Benefits
• Pre-Tax Transit and Flexible Spending Benefits
• Generous PTO Policy for all employees
• Employee Meal Discounts
• Employee Assistance Resources

Work Conditions / Hours :

• Hours will vary and may include early mornings, late evenings, weekends and / or holidays

Reports

to : General

Manager

With a projected 1,000 cafes in the United States

by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés

in the world. Our vision is to reestablish the neighborhood bakery café as the

heart of the community around the world.

Paris Baguette’s mission is to bring expertly crafted baked and brewed

goods through a warm and welcoming bakery café experience that delivers joy to

everyone.

If you are someone who has heart, wants to spread

joy, nourish community and is ready to rise to the occasion, we are looking for

you to join our growing team!

WHAT WE ARE HUNGRY

Retailers are brand ambassadors who genuinely love our food, love our brand and

are customer obsessed! They pay attention to our guests, to their role, to

detail and to our product quality. They are happy to see you and happier to

serve you! Our Retailers bring a smile to your face because we believe the

world needs more moments of joy.

KNOWLEDGE AND RESPONSIBILITIES

Providing excellent customer service to all

customers that come into the establishment or call for orders following Paris

Baguette’s high standard of excellence

Check quality of all the products for displays

and organize rotation of displays for all pastries and desserts

Make beverages on the basis and demand during

operating business hours and prepare coffee

Always keep all areas of the store clean while

operating during business hours

display

Work with a high sense of urgency, honesty,

integrity, and as efficiently as possible.

Assisting guests with any inquiries and educating

guests on menu items and any special promotions

Operate POS system (Toast) and perform tasks such

as cash handling and credit card processing with attention to accuracy

Openness to learn about our quality products,

specialty menu items, and coffee

Pay attention to guests and greet guests by

making eye contact, smiling and spreading joy!

• Understanding the guest is the center of it all
• Answering questions and assisting guests with

order decisions and processes

Knowing how to suggestively sell to enhance the

guest experience and increasing sales

Always happy to help! Our retailers want our

guests and their fellow team members to feel comfortable and welcome coming to

us for assistance. Smiling, spreading joy and being positive with every

interaction are non-negotiables

WHAT YOU NEED TO HAVE

Minimum

of 1-2 years of Retail, Customer Service and food handling experience, preferred.

Minimum

High School Diploma / GED or Some College, preferred.

Positive

and passionate attitude!

High

sense of integrity and ownership.

Basic

math skills (add, subtract, multiply, divide).

Able to

lift up to 25 lbs.

Time

management, ability to prioritize and follow direction.

Adherence

to food safety guidelines.

Proficient

on Point of Sale systems, currently Toast. Understand the importance of cash

handling and accuracy of transactions.

Feedback

is a gift! We can only learn, grow and improve our service if we hear and

understand what it is our customers are telling us.

High

emotional intelligence with the ability to work with diverse teams by being

highly empathetic, intuitive, self-motivated and driven.

Teams

Win! Has to be a team player who fosters a collaborative and engaged environment.

Being a

Brand Ambassador, with an excellent knowledge of and commitment to Paris

Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Flexible work schedule
• Competitive compensation
• Eligible for tips upon completion of training!
• Discounted meals during your shift
• Free Cake for your Birthday
• Medical, Dental and Vision Benefits for full time

employee

• Job Title : Cashier Associate
• Locations : Orange County / Los Angeles County / San Diego County / Marin County / Alameda County
• Status : Full Time or Part Time / Hourly, Non-Exempt
• Reporting Relationships : Retail Manager / Manager on Duty
• Work Schedule : Hours may vary. Five-day, standard work week 40 hours; overtime and weekends as required.