Smashburger Jobs (14)

SMASHBURGER

Restaurant

General Manager

Our first Smashburger restaurant opened in 2007 with one

single notion in mind; to serve a better burger ! Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better

Benefits : Build a better experience work & lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family

friendly, team environment

• Employee Assistance Program
• Fast track for career opportunities
• Free uniform
• Eligibility based off of time in

position and average hours worked

Referred employees

must be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant

General Manager Responsibilities

Reporting to the Director of Operations / District

Manager and is the primary support for the management teams in their respective

restaurant location.

Manage

the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees

Promote

a fun and positive work environment

Develop

future leaders for the company

Manage

the effectiveness of people focused processes and systems

Ensure

individual unit is always staffed adequately which includes : employee

retention, communicating staffing needs to DO / Recruiting and checking ATS each

morning for new applicant flow, including the selection, development and

performance management of employees

Provide

initial and ongoing training to all employees within the unit utilizing

SmashConnect LMS, and 4 step method of training

Reward

and recognize employee performance that exceeds company standards

Engage

in talent reviews and performance conversations for all RM / RS in their

respective restaurant

Partner

with Human Resources Business Partner (HRBP) to manage progressive disciplinary

processes that arise with the unit

Resolve

all employee relations issues with the assistance of the DO / SDO and HRBP

Manage

with integrity the daily completion of operational check lists to include

Line

checks and uniform standards

Opening / closing

check lists

Safe

and deposit logs

Manage

FSC operational standards daily and complete a corrective action plan for every

FSC audit performed by SDO, DO, and QM

Manage

the guest experience metrics (NPS and OSAT) and resolve all guest complaints

within 24 hours of the incident through use of Medallia

Ensure

all food safety standards are followed and in compliance with all local health

departments

Exemplify

guest service on each shift of the day and communicates SIZZLE service

standards to the employees

Manage

the successful onboarding and training for all new employees

Facilitate

routine management communication

Manage

the businesses spends through allocations and usage of company declining budget

Manage

COGS through PAR ordering management, inventory, and FIFO reporting

Manage

spending in accounts cleaning, small wares, and operating costs

Follow

and ensures company cash policies to ensure minimal losses through theft or

shortages

Build

sales through community involvement and improvement of FSC operations within

the unit

Manage

labor cost through effective wages within the hourly minimums in accordance to

state laws

Participate

in P&L reviews with SDO and DO

Build

schedules based on company forecast tool and allowed labor percentages. While

reacting daily to sales trends and reducing labor scheduled when needed

Manage

local store marketing programs as assigned

Restaurant General Manager Requirements

years of Restaurant General Manager experience in restaurants

Flexible

to work nights, weekends, and holidays

Follow

Smashburger uniform standards

Ability

to follow all guidelines and procedures set forth by Smashburger, local, state,

and federal employment regulations

Must

successfully complete Smashburger training program

Possess

strong communication skills, both written and verbal, to effectively

communicate with restaurant management, front line employees and corporate

support teams

People

management skills to effectively select, assess, coach / counsel, develop,

motivate, and lead restaurant teams

Excellent

attention to detail

Proven

time management, consistency, and organizational skills

Highly

motivated, self-directed, and results driven

Physical

ability to stand for extended periods of time and to move and lift boxes of

food / supplies up to 50 lbs.

Ability

IND1

All applicants and employees have an

equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of

equal employment opportunity. We prohibit

unlawful discrimination against applicants, prospective applicants or employees

on the basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law. This prohibition includes unlawful

harassment based on any of these protected classes. Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment. We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law. Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one single

notion in mind; to serve a better burger ! Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work &

lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family

friendly, team environment

• Employee Assistance Program
• Fast track for career opportunities

and management experience

• Free uniform
• Eligibility based off of time in

position and average hours worked

Referred employees must

be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

Reporting to the

Restaurant General Manager, our Restaurant Managers are the champions of better

burgers! In this role you will :

Manage the

performance of multiple Shift Leaders (SL) and Employees

Promote a fun and

positive work environment

Manage the

effectiveness of people focused processes and systems

Provide initial

and ongoing training to all employees within the unit utilizing SmashConnect,

LMS, and 4 step method of training, including the selection, development, and

performance management of employees

Reward and

recognize employee performance that exceeds company standards

Manage with

integrity the daily completion of operational check lists to include

Line checks and

uniform standards

Opening / closing

check lists

Safe and deposit

logs

Manage FSC

operational standards daily

Manage the guest

experience metrics (NPS and OSAT)

Ensure all food

safety standards are followed and in compliance with all local health

departments

Exemplify guest

service on each shift of the day and communicates SIZZLE service standards to

the employees

Manage the

successful onboarding and training for all new employees

Support routine

management communication

Follow COGS

management procedures for food ordering and inventory

Follow and

ensures company cash policies to ensure minimal losses through theft or

shortages

Manage daily

labor

Build schedules

based on company forecast tool and allowed labor percentages. While reacting

daily to sales trends and reducing labor scheduled when needed

Manage local

store marketing programs as assigned

Restaurant Manager Requirements

1-2 years of

Manager experience in restaurants

Flexible to work

nights, weekends, and holidays

Follow

Smashburger uniform standards

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must successfully

complete Smashburger training program

Possess strong

communication skills, both written and verbal, to effectively communicate with

restaurant management, front line employees and corporate support teams

People management

skills to effectively select, assess, coach / counsel, develop, motivate, and

lead restaurant teams

Excellent

attention to detail

Proven time

management, consistency, and organizational skills

Highly motivated,

self-directed, and results driven

Physical ability

to stand for extended periods of time and to move and lift boxes of food /

supplies up to 50 lbs.

Ability to work

in high and low temperatures

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law. This prohibition includes unlawful

harassment based on any of these protected classes. Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment. We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law. Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one single

notion in mind; to serve a better burger ! Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work &

lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family

friendly, team environment

• Employee Assistance Program
• Fast track for career opportunities

and management experience

• Free uniform
• Eligibility based off of time in

position and average hours worked

Referred employees must

be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

Reporting to the

Restaurant General Manager, our Restaurant Managers are the champions of better

burgers! In this role you will :

Manage the

performance of multiple Shift Leaders (SL) and Employees

Promote a fun and

positive work environment

Manage the

effectiveness of people focused processes and systems

Provide initial

and ongoing training to all employees within the unit utilizing SmashConnect,

LMS, and 4 step method of training, including the selection, development, and

performance management of employees

Reward and

recognize employee performance that exceeds company standards

Manage with

integrity the daily completion of operational check lists to include

Line checks and

uniform standards

Opening / closing

check lists

Safe and deposit

logs

Manage FSC

operational standards daily

Manage the guest

experience metrics (NPS and OSAT)

Ensure all food

safety standards are followed and in compliance with all local health

departments

Exemplify guest

service on each shift of the day and communicates SIZZLE service standards to

the employees

Manage the

successful onboarding and training for all new employees

Support routine

management communication

Follow COGS

management procedures for food ordering and inventory

Follow and

ensures company cash policies to ensure minimal losses through theft or

shortages

Manage daily

labor

Build schedules

based on company forecast tool and allowed labor percentages. While reacting

daily to sales trends and reducing labor scheduled when needed

Manage local

store marketing programs as assigned

Restaurant Manager Requirements

1-2 years of

Manager experience in restaurants

Flexible to work

nights, weekends, and holidays

Follow

Smashburger uniform standards

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must successfully

complete Smashburger training program

Possess strong

communication skills, both written and verbal, to effectively communicate with

restaurant management, front line employees and corporate support teams

People management

skills to effectively select, assess, coach / counsel, develop, motivate, and

lead restaurant teams

Excellent

attention to detail

Proven time

management, consistency, and organizational skills

Highly motivated,

self-directed, and results driven

Physical ability

to stand for extended periods of time and to move and lift boxes of food /

supplies up to 50 lbs.

Ability to work

in high and low temperatures

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law. This prohibition includes unlawful

harassment based on any of these protected classes. Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment. We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law. Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one single

notion in mind; to serve a better burger ! Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work &

lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family

friendly, team environment

• Employee Assistance Program
• Fast track for career opportunities

and management experience

• Free uniform
• Eligibility based off of time in

position and average hours worked

Referred employees must

be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

Reporting to the

Restaurant General Manager, our Restaurant Managers are the champions of better

burgers! In this role you will :

Manage the

performance of multiple Shift Leaders (SL) and Employees

Promote a fun and

positive work environment

Manage the

effectiveness of people focused processes and systems

Provide initial

and ongoing training to all employees within the unit utilizing SmashConnect,

LMS, and 4 step method of training, including the selection, development, and

performance management of employees

Reward and

recognize employee performance that exceeds company standards

Manage with

integrity the daily completion of operational check lists to include

Line checks and

uniform standards

Opening / closing

check lists

Safe and deposit

logs

Manage FSC

operational standards daily

Manage the guest

experience metrics (NPS and OSAT)

Ensure all food

safety standards are followed and in compliance with all local health

departments

Exemplify guest

service on each shift of the day and communicates SIZZLE service standards to

the employees

Manage the

successful onboarding and training for all new employees

Support routine

management communication

Follow COGS

management procedures for food ordering and inventory

Follow and

ensures company cash policies to ensure minimal losses through theft or

shortages

Manage daily

labor

Build schedules

based on company forecast tool and allowed labor percentages. While reacting

daily to sales trends and reducing labor scheduled when needed

Manage local

store marketing programs as assigned

Restaurant Manager Requirements

1-2 years of

Manager experience in restaurants

Flexible to work

nights, weekends, and holidays

Follow

Smashburger uniform standards

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must successfully

complete Smashburger training program

Possess strong

communication skills, both written and verbal, to effectively communicate with

restaurant management, front line employees and corporate support teams

People management

skills to effectively select, assess, coach / counsel, develop, motivate, and

lead restaurant teams

Excellent

attention to detail

Proven time

management, consistency, and organizational skills

Highly motivated,

self-directed, and results driven

Physical ability

to stand for extended periods of time and to move and lift boxes of food /

supplies up to 50 lbs.

Ability to work

in high and low temperatures

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law. This prohibition includes unlawful

harassment based on any of these protected classes. Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment. We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law. Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.

SMASHBURGER

Restaurant Manager

Our first Smashburger restaurant opened in 2007 with one single

notion in mind; to serve a better burger ! Better burgers takes

better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work &

lifestyle!

• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) free

meal each shift they work

• Paid time off vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family

friendly, team environment

• Employee Assistance Program
• Fast track for career opportunities

and management experience

• Free uniform
• Eligibility based off of time in

position and average hours worked

Referred employees must

be manager level and in good standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Restaurant Manager Responsibilities

Reporting to the

Restaurant General Manager, our Restaurant Managers are the champions of better

burgers! In this role you will :

Manage the

performance of multiple Shift Leaders (SL) and Employees

Promote a fun and

positive work environment

Manage the

effectiveness of people focused processes and systems

Provide initial

and ongoing training to all employees within the unit utilizing SmashConnect,

LMS, and 4 step method of training, including the selection, development, and

performance management of employees

Reward and

recognize employee performance that exceeds company standards

Manage with

integrity the daily completion of operational check lists to include

Line checks and

uniform standards

Opening / closing

check lists

Safe and deposit

logs

Manage FSC

operational standards daily

Manage the guest

experience metrics (NPS and OSAT)

Ensure all food

safety standards are followed and in compliance with all local health

departments

Exemplify guest

service on each shift of the day and communicates SIZZLE service standards to

the employees

Manage the

successful onboarding and training for all new employees

Support routine

management communication

Follow COGS

management procedures for food ordering and inventory

Follow and

ensures company cash policies to ensure minimal losses through theft or

shortages

Manage daily

labor

Build schedules

based on company forecast tool and allowed labor percentages. While reacting

daily to sales trends and reducing labor scheduled when needed

Manage local

store marketing programs as assigned

Restaurant Manager Requirements

1-2 years of

Manager experience in restaurants

Flexible to work

nights, weekends, and holidays

Follow

Smashburger uniform standards

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must successfully

complete Smashburger training program

Possess strong

communication skills, both written and verbal, to effectively communicate with

restaurant management, front line employees and corporate support teams

People management

skills to effectively select, assess, coach / counsel, develop, motivate, and

lead restaurant teams

Excellent

attention to detail

Proven time

management, consistency, and organizational skills

Highly motivated,

self-directed, and results driven

Physical ability

to stand for extended periods of time and to move and lift boxes of food /

supplies up to 50 lbs.

Ability to work

in high and low temperatures

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local

law. This prohibition includes unlawful

harassment based on any of these protected classes. Unlawful harassment includes verbal or

physical conduct which has the purpose or effect of substantially interfering

with an individual’s work performance or creating an intimidating, hostile, or

offensive work environment. We maintain

a workplace free of racial slurs and bias. This policy applies to all

employees, including managers, supervisors, co-workers, and non-employees such

as customers, clients, vendors, consultants, etc. Any conduct in violation of

these company policies is also a violation of the law. Employees who engage in, ratify, or

perpetuate discrimination, harassment or retaliation will be subject to

disciplinary action, up to and including immediate discharge.

IND1

SMASHBURGER

Cashier (Guest Service Expert)

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

share-earn up to $2 / hr. extra in tips

Paid $ to Refer your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred

Employees Must Be in Good Standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Cashier Responsibilities

Reporting to the Restaurant General Manager, our Cashiers

are the Guest Service Experts (GSE) that champion better burgers! In this role

you will :

Greet guests with a smile! Responsible for

welcoming new and repeat guests every visit

Promote a fun and

positive work environment

Teamwork! Must be

able to work with others on the line and communicate effectively with cooks and

managers in a busy restaurant environment

Be knowledgeable of all menu items so you can

make meal suggestions & answer questions

Verify each guest order for accuracy, manage

to-go orders, process POS transactions and follow cash handling procedures

full understanding of Smashburger rewards program

Visit tables after food delivery to ensure

guests have everything they need (refills, condiments, etc.) and that their

experience has been perfect

Adhere to all active marketing promotions

encourage guests to complete surveys upon each visit

Foster and value

a safe work environment by following all personal and food safety and security

standards

Have pride in

keeping floors, counters, dining area and restrooms clean at all times with the

use of company approved cleaning products

Ability to

listen, communicate and work well with others in a busy restaurant environment

Values integrity

and doing the right thing, even when no one is watching

Follow company

cash policies to ensure minimal losses through theft or shortages

Upsell food items

to all guests ordering through thoughtful suggestions

Follow company

order accuracy procedures to ensure a happy guest and minimize waste

Cashier

GSE) Requirements

No experience necessary we build

better skills! Must

successfully complete Smashburger training program

• Must be 16 years
• Physical ability

to stand for extended periods of time & to move and lift boxes of food /

supplies up to 25 lbs.

Show up on time

to work variable hours / days, including nights, weekends, and holidays

Adhere to

Smashburger uniform policy

Must successfully

complete Smashburger training program

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must be able to

produce authorized U.S. work documents; Smashburger participates in E-Verify

E mployees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants, or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

environment. We maintain a workplace

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.

SMASHBURGER

Cook

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

• Tip share-earn up to $2 / hr. extra in tips
• Get Paid $ to Refer

your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred Employees Must Be in Good Standing &

Referee must be employed with Smashburger at time of payout. Bonus is paid in

two distributions

Cook Responsibilities

Reporting to the Restaurant General Manager, our cooks

are the champions of better burgers! In this role you will :

Be a menu expert, follow Smashburger’s prep and menu

recipe standards to prepare guest orders

Reading, preparing and cooking food orders to

specifications is a must! This ensures guest satisfaction, gold standards and

minimizes waste

Be a team player.

Must be able to work with others on the line and communicate effectively

with Guest Service Experts (GSE) and managers in a busy restaurant environment

Ensure all

food items are rung in prior to preparing orders; but be flexible to verbal instructions being

called back (sometimes GSEs or guests get the order wrong from intake we are

all human)

Have pride in maintaining cleanliness of kitchen floors,

equipment and counters at all times with the use

of company approved cleaning products

Operate large cooking equipment such as grills and deep

fryers; must be capable of using knives and slicing equipment with proper PPE

Follow checklists and proven systems to set up, stock and

close the kitchen

Learn new

recipes and procedures to support marketing promotions

Assist GSEs in managing dining room cleanliness and

efficient food delivery, and other duties as assigned by management

Foster and value a safe work environment by following all

personal and food safety and security standards

Cook Requirements

No experience necessary we

build better skills! Must

successfully complete Smashburger training program

• Must be 16 years of age or older
• Physical ability to stand for extended periods of time; move,

reach, grasp and lift boxes of food / supplies up to 50 lbs.

• Kneel, bend, twist, stoop and smash
• Ability to work in high temperatures it gets hot in the

kitchen!

Showing up on time to work variable hours / days, including

nights, weekends, and holidays is an essential function of the job

• Follow Smashburger uniform standards
• Ability to follow all guidelines and

procedures set forth by Smashburger, local, state, and federal employment

regulations

Must be able to produce authorized U.S. work documents;

Smashburger participates in E-verify

IND1

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

environment. We maintain a workplace

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.

SMASHBURGER

Cook

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

• Tip share-earn up to $2 / hr. extra in tips
• Get Paid $ to Refer

your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred Employees Must Be in Good Standing &

Referee must be employed with Smashburger at time of payout. Bonus is paid in

two distributions

Cook Responsibilities

Reporting to the Restaurant General Manager, our cooks

are the champions of better burgers! In this role you will :

Be a menu expert, follow Smashburger’s prep and menu

recipe standards to prepare guest orders

Reading, preparing and cooking food orders to

specifications is a must! This ensures guest satisfaction, gold standards and

minimizes waste

Be a team player.

Must be able to work with others on the line and communicate effectively

with Guest Service Experts (GSE) and managers in a busy restaurant environment

Ensure all

food items are rung in prior to preparing orders; but be flexible to verbal instructions being

called back (sometimes GSEs or guests get the order wrong from intake we are

all human)

Have pride in maintaining cleanliness of kitchen floors,

equipment and counters at all times with the use

of company approved cleaning products

Operate large cooking equipment such as grills and deep

fryers; must be capable of using knives and slicing equipment with proper PPE

Follow checklists and proven systems to set up, stock and

close the kitchen

Learn new

recipes and procedures to support marketing promotions

Assist GSEs in managing dining room cleanliness and

efficient food delivery, and other duties as assigned by management

Foster and value a safe work environment by following all

personal and food safety and security standards

Cook Requirements

No experience necessary we

build better skills! Must

successfully complete Smashburger training program

• Must be 16 years of age or older
• Physical ability to stand for extended periods of time; move,

reach, grasp and lift boxes of food / supplies up to 50 lbs.

• Kneel, bend, twist, stoop and smash
• Ability to work in high temperatures it gets hot in the

kitchen!

Showing up on time to work variable hours / days, including

nights, weekends, and holidays is an essential function of the job

• Follow Smashburger uniform standards
• Ability to follow all guidelines and

procedures set forth by Smashburger, local, state, and federal employment

regulations

Must be able to produce authorized U.S. work documents;

Smashburger participates in E-verify

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

environment. We maintain a workplace

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.

Bartender

The Bartender reports to the Restaurant Manager on duty and

is the primary resource to ensure each guest receives a Gold Standard bar experience

on every visit.

Responsibilities

People

Greet guests with a

smile! Responsible for welcoming new and repeat guests every visit

Build a rapport

with regular guests to create a welcoming atmosphere

• Promote a fun and positive work environment
• Teamwork! Must be able to work with others on the line and

communicate effectively with cooks and managers in a busy restaurant

environment

Operations

Learn / know drink

recipes (standard bar and Smashburger signature)

Verify

identification and age requirements of guests before serving guests

Adhere to local and state liquor laws -Adhere

to our company alcohol service policies

Maintain ABC

certification card

Mix and serve

drinks following set standard recipes

Ensures that drinks

are poured accurately and delivered promptly

Be knowledgeable of

all menu items so you can make meal suggestions and answer questions

Verify each guest

order for accuracy when entering into the POS and complete POS transactions

Follow tab

management, cash handling and payment collection procedures (balance cash

drawers and receipts at the end of a shift)

Visit guests after

food delivery to ensure guests have everything they need (refills, condiments, etc.)

and that their experience has been perfect

Encourage guests to

complete surveys upon each visit

Foster and value a

safe work environment by following all personal and food safety and security

standards

Have pride in keeping

floors, counters, dining area and restrooms clean at all times

Ability to listen,

communicate and work well with others in a busy restaurant environment

Values integrity

and doing the right thing, even when no one is watching

Serve guests safely and

responsibility with the highest integrity

Profit

Follow company cash policies to ensure minimal losses through theft or

shortages

• Upsell food items to all guests ordering
• Follow company order accuracy procedures to ensure a happy guest and

minimize waste

Sales

Adhere to all

active marketing promotions

Smashburger Guest Service Expert Requirements

• Must be 21years old
• Physical ability to stand for extended periods of time and

to move and lift boxes of food / supplies up to 60 lbs.

Show up on time to work variable hours / days, including

nights, weekends, and holidays

• Must successfully complete Smashburger training program
• Ability to follow all guidelines and procedures set forth by

Smashburger, local, state, and federal employment regulations

Must be able to produce authorized U.S. work documents;

Smashburger participates in E-verify

This position requires the individual to be vaccinated

with at least one dose of COVID-19 Vaccine NYC Public mandate by September 13,

2021 unless the individual can prove a qualifying exemption.

SMASHBURGER

Cashier (Guest Service Expert)

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

share-earn up to $2 / hr. extra in tips

Paid $ to Refer your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred

Employees Must Be in Good Standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Cashier Responsibilities

Reporting to the Restaurant General Manager, our Cashiers

are the Guest Service Experts (GSE) that champion better burgers! In this role

you will :

Greet guests with a smile! Responsible for

welcoming new and repeat guests every visit

Promote a fun and

positive work environment

Teamwork! Must be

able to work with others on the line and communicate effectively with cooks and

managers in a busy restaurant environment

Be knowledgeable of all menu items so you can

make meal suggestions & answer questions

Verify each guest order for accuracy, manage

to-go orders, process POS transactions and follow cash handling procedures

full understanding of Smashburger rewards program

Visit tables after food delivery to ensure

guests have everything they need (refills, condiments, etc.) and that their

experience has been perfect

Adhere to all active marketing promotions

encourage guests to complete surveys upon each visit

Foster and value

a safe work environment by following all personal and food safety and security

standards

Have pride in

keeping floors, counters, dining area and restrooms clean at all times with the

use of company approved cleaning products

Ability to

listen, communicate and work well with others in a busy restaurant environment

Values integrity

and doing the right thing, even when no one is watching

Follow company

cash policies to ensure minimal losses through theft or shortages

Upsell food items

to all guests ordering through thoughtful suggestions

Follow company

order accuracy procedures to ensure a happy guest and minimize waste

Cashier

GSE) Requirements

No experience necessary we build

better skills! Must

successfully complete Smashburger training program

• Must be 16 years
• Physical ability

to stand for extended periods of time & to move and lift boxes of food /

supplies up to 25 lbs.

Show up on time

to work variable hours / days, including nights, weekends, and holidays

Adhere to

Smashburger uniform policy

Must successfully

complete Smashburger training program

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must be able to

produce authorized U.S. work documents; Smashburger participates in E-Verify

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants, or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.

Smashburger’s vision is to bring the joy of eating to everyone! That’s why we want Smashburger to be a SMASHING and rewarding experience for all of our employees.

Our brand is committed to delivering an all-in better burger experience focused on fresh, quality ingredients in a cool, hip environment.

We provide an exceptional guest experience that supports today’s busy modern lifestyle.

Smashburger Cook Responsibilities

• Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders
• Must be able to read and prepare food orders and receive verbal instructions and cook food according to those instructions
• Team work! Must be able to work with others on the line and communicate effectively with GSEs and managers in a busy restaurant environment
• Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times
• Follow checklists and proven systems to set up, stock and close the kitchen
• Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment
• Foster and value a safe work environment by following all personal and food safety and security standards
• Values integrity and doing the right thing, even when no one is watching

Smashburger Cook Requirements

Must be 16 years old

• Physical ability to stand for extended periods of time and to move and lift boxes of food / supplies up to 50 lbs.
• Ability to work in high temperature
• Show up on time to work variable hours / days, including nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
• Must be able to produce authorized U.S. work documents;

Smashburger participates in E-verify

We use eVerify to confirm U.S. Employment eligibility

SMASHBURGER

Cashier (Guest Service Expert)

Our first Smashburger restaurant

opened in 2007 with one single notion in mind; to serve a better burger !

Better burgers takes better service, support and teamwork. That's why we

treat our team members fairly in a diverse and safe environment. With

an average of 10 restaurants opening each year, we invest in building internal

opportunities for our teams’ learning and growth. We just build better . Better

Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience

work & lifestyle!

share-earn up to $2 / hr. extra in tips

Paid $ to Refer your Friends*

50% of

the best burgers around (or other menu options)

Flexible

schedules in a fun, family friendly, team environment

Medical,

Dental and Vision Options

Paid

time off vacation and sick

401K

match (21 and older)

Employee

Assistance Program

Fast track

for career opportunities and management experience

Free

uniform and hat

Eligibility

based off of time in position and average hours worked

Referred

Employees Must Be in Good Standing & Referee must be employed with

Smashburger at time of payout. Bonus is paid in two distributions

Cashier Responsibilities

Reporting to the Restaurant General Manager, our Cashiers

are the Guest Service Experts (GSE) that champion better burgers! In this role

you will :

Greet guests with a smile! Responsible for

welcoming new and repeat guests every visit

Promote a fun and

positive work environment

Teamwork! Must be

able to work with others on the line and communicate effectively with cooks and

managers in a busy restaurant environment

Be knowledgeable of all menu items so you can

make meal suggestions & answer questions

Verify each guest order for accuracy, manage

to-go orders, process POS transactions and follow cash handling procedures

full understanding of Smashburger rewards program

Visit tables after food delivery to ensure

guests have everything they need (refills, condiments, etc.) and that their

experience has been perfect

Adhere to all active marketing promotions

encourage guests to complete surveys upon each visit

Foster and value

a safe work environment by following all personal and food safety and security

standards

Have pride in

keeping floors, counters, dining area and restrooms clean at all times with the

use of company approved cleaning products

Ability to

listen, communicate and work well with others in a busy restaurant environment

Values integrity

and doing the right thing, even when no one is watching

Follow company

cash policies to ensure minimal losses through theft or shortages

Upsell food items

to all guests ordering through thoughtful suggestions

Follow company

order accuracy procedures to ensure a happy guest and minimize waste

Cashier

GSE) Requirements

No experience necessary we build

better skills! Must

successfully complete Smashburger training program

• Must be 16 years
• Physical ability

to stand for extended periods of time & to move and lift boxes of food /

supplies up to 25 lbs.

Show up on time

to work variable hours / days, including nights, weekends, and holidays

Adhere to

Smashburger uniform policy

Must successfully

complete Smashburger training program

Ability to follow

all guidelines and procedures set forth by Smashburger, local, state, and

federal employment regulations

Must be able to

produce authorized U.S. work documents; Smashburger participates in E-Verify

applicants and employees have an equal opportunity for employment and

advancement within Smashburger.

Smashburger is dedicated to the principles of equal employment

opportunity. We prohibit unlawful

discrimination against applicants, prospective applicants, or employees on the

basis of age 40 and over, race, sex, color, religion, national origin,

disability, genetic information, sexual orientation, gender identity, military

or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment

based on any of these protected classes.

Unlawful harassment includes verbal or physical conduct which has the

purpose or effect of substantially interfering with an individual’s work

performance or creating an intimidating, hostile, or offensive work

environment. We maintain a workplace

free of racial slurs and bias. This policy applies to all employees, including

managers, supervisors, co-workers, and non-employees such as customers,

clients, vendors, consultants, etc. Any conduct in violation of these company

policies is also a violation of the law.

Employees who engage in, ratify, or perpetuate discrimination,

harassment or retaliation will be subject to disciplinary action, up to and

including immediate discharge.