Overview

JAMS is committed to diversity and inclusion.

A Brief Overview

Provides case management services and administrative support to panelists (judges and attorneys) and professional service and support to clients.

Implements the effectiveness and best practices of Case Management.

Responsibilities

What you will do

• Collaborates with the panelists to develop and administer their ADR practice.
• Maintains client relations, supports business development, and manages case files.
• Partners with panelists to ensure follow-up on closed cases to determine client satisfaction and future business opportunities.
• Coordinates and re-schedulings hearings or conference calls and pre-hearing preparation calls to ensure client needs are met.
• Communicates and meets with the local manager to discuss case issues.

Qualifications

Qualifications

• Bachelor's Degree in Business, Operations, Management, or related field. Preferred
• 2-4 years of working in legal case management. Required
• 2-4 years of working in legal and client service role. Plus
• Computer literate (Required proficiency)

Internal Canddidate Requirments

• 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. Required
• Proficiency in all ADR processes and procedures. (Required proficiency)
• Knowledge of panelists’ practice preferences in the local Resolution Center (RC). (Required proficiency)
• Computer literate and proficient in all software programs required for the position. (Required proficiency)

JAMS Values : Taking Care of Our People

Many organizations might communicate various reasons for offering a comprehensive benefit package. Those reasons can range from attracting prospective candidates, to retaining good employees, to sustaining a healthy workforce, positively affecting employee morale, to boosting productivity, and everything in between.

These are all good reasons, but the reason JAMS provides a substantive benefits offering is we value and care about our associates.

It’s just the right thing to do. We take care of our employees because they take care of our company.

JAMS Values Healthcare

Coverage is offered the first day of the month, following 30 days of employment

• Medical (including a Health Spending Account option)
• Telemedicine (including mental health)
• Dental & Vision
• Flex Plan
• Life & Disability
• 401k Retirement Plan (with an employer match)
• Transparency in Coverage - Machine Readable Files

JAMS Values Work-Life Balance

Paid Time Off and Holidays JAMS offers a generous PTO program in addition to 10 fixed holidays

JAMS Values Flexibility

At this time, JAMS is able to offer hybrid remote work arrangements for many roles within the company

JAMS Values Wellness

• Wellness benefit annual subsidy
• EAP - Employee Assistance Program

JAMS Values Incentives

• Annual bonus plan
• Anniversary milestone service bonuses
• Associate referral bonus for referring others who are hired at JAMS and perform well

JAMS Values Professional Development

• Education reimbursement
• Access to JAMS Talent Development and JAMS Institute training
• Access to external training programs

JAMS Values Service

• Service Awards : JAMS offers an annual award (anniversary day off each year) and gift, plus bonus recognition for milestone years
• We are proud to have many associates who have surpassed the 5, 10, 15, 20, 25 and 30-year marks

What You'll Be Doing

Case Manager, RN is responsible for the interdisciplinary planning, coordination, implementation and evaluation of health care services.

What We're Looking For

• Valid NJ RN Licensure with 2 + years nursing and case management experience.
• Demonstrated people / interpersonal skills.
• Ability to communicate clearly. Ability to handle confidential information

Full Time 8a-4 : 30pm Monday - Friday

• An Equal Opportunity Employer*

Job Details

Description

Seeking high energy and responsible individual to work collaboratively with men and women who have a Mental Illness to further support wellness, recovery, and independent living skills as well as provide a full range of case management, advocacy and liaison services in our Supported Housing Program in Brooklyn.

Position requires a Bachelor’s degree in the Human Services field; Masters preferred. This full time position is located in Brooklyn.

Qualifications

Skills

Behaviors

Motivations

Education

Required

Bachelors or better.

High School / GED or better.

Preferred

Masters or better.

Experience

Licenses & Certifications

offers a variety of benefits to its staff members including , medical, paid-time off, free YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (ie.

full-time or part-time), tenure and / or the number of hours scheduled to work. Click for more information.

How to

Organization Overview : Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area.

We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential.

Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need.

Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

About ORR : The Office of Refugee Resettlement (ORR) is a program of the federal Administration for Children and Families (ACF) within the United States Department of Health and Human Services.

ORR programs provide short term home based transitional foster care and residential services for unaccompanied minors who immigrate to the United States without a parent or guardian.

Job Summary : The case manager will provide quality case management services and support to a caseload of eight unaccompanied children in Sheltering Arms’ in care.

Essential Functions

• Meet all the mandates of the Office of Refugee Resettlement and OCFS for case management services to unaccompanied children in the care of Sheltering Arms
• Interview children to assess their needs, immigration journey, health history and all required psychosocial information
• Develop, Implement and Carry out preliminary services plans, individualized service plans and service plan reviews in the required timeframes
• Locate, screen and assess children’s potential sponsors
• Ensure children are released to sponsors within 30 days of intake
• Maintain communication and coordination with each child’s sponsor and family about the child’s needs and well being
• Complete progress notes and maintain case records according to ORR contractual obligation and OCFS standards.
• Review cases regularly with the Lead Case Manager
• Collaborate with foster parents, nurses and social workers to meet health and mental health needs
• Coordinate planning with immigration, customs, legal representatives, homeland security and child advocates
• Advocate for the children and agency in Immigration court
• Attend required annual training and supplemental training to keep current with new developments and resources
• Conduct home visits
• Performs other duties as delegated

Qualifications :

• BSW / BA in related field
• Strong writing, relationship and organizational skills
• Bilingual in Spanish or Haitian creole required
• Must be able to work evenings and weekends