POSITION OVERVIEW

MKTG Brand Educators (BE) are Diageo brand enthusiasts that educate consumers on Diageo Brands during on, off, and experiential special events.

They must be able to deliver a unique sampling experience, and help consumers make informed brand decisions. They are expected to interact and actively engage consumers at the point of purchase and experience, with the end goal of reinforcing and / or increasing brand awareness.

The BE embodies the Diageo brand they represent and humanizes the brand as a result. They build consumer trust by providing product knowledge and education.

BEs have a wide range of job responsibilities related to engaging consumers to recognize, prefer and purchase our client brands.

For this reason, MKTG hires personable, friendly, and professional Brand Educators. In addition to participating in promotional events when selected, BEs are expected to complete regular online trainings regarding our client brands.

BEs must have the ability to immerse themselves in order to obtain an extensive level of knowledge including Category, Product Distillation / Production and Brand with the ability to pass exams testing said knowledge.

BEs must be able to successfully showcase their knowledge and ability to engage by showcasing a Final two to three minute presentation, in order to represent Diageo brands at events.

This position is an Occasional Employment Position. Being hired as a Brand Educator does not guarantee that the employee will be assigned to any particular quantity of assignments.

Brand Educator must sign-off on all required forms and must adhere to all MKTG Policies & Procedures and the NA Diageo Marketing Code.

PRIMARY RESPONSIBILITIES :

• Actively engage and educate consumers at the point of experience, purchase and consumption
• Humanize the brands and build trust of consumers through education
• Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy)
• Regularly complete digital training for market brand and programs as directed
• Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
• Arrive to events on time, in appropriate attire as specified by market team, and be prepared to execute promotions as outlined in program standards
• Distribute Diageo premiums to consumers
• Follow Responsible Server Guidelines and report Guideline violations
• Pre-merchandise accounts with Diageo point-of-sale (POS)
• Pay for bar spend or product via company issued debit card
• Pick up or accept delivery of promotional materials from Event Team
• Ensure proper care and return of company property (i.e. uniforms, event materials)
• Complete post-event recap (ERF) in MKTG reporting website
• Take digital event photos and contribute to markets social media account
• Understand how Diageo brand differs from competitors and report on competitive activity in market
• Maintain appropriate appearance for consumer engagement
• Follow company policy and procedures

REQUIRED SKILLS & EXPERIENCE :

Outgoing Brand Knowledge and Personification of the Brand BE must complete training in order to understand what the brand / program represents, stands for and how it differs from other brands.

BE must be able to translate brand information to consumers in a relatable manner.

• Engaging - BE must be outgoing, personable and courteous with consumers and approach them with a friendly and helpful attitude, with the goal to build trust in the brand.
• Reliable BE must always arrive to events ready to start on time, and must work until event end

Physical and Other Requirements

• Able to stand / walk for extended periods of time
• Able to carry heavy trays, boxes, objects
• Able to maintain a pleasant disposition under stress
• Satisfy consumer appeal and client marketing requirements
• Approachable and able to engage consumers

WHY YOU'LL DIG YOUR GIG

In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others.

To make all that great work happen takes a lot of coordination and organization behind the scenes.

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel.

That’s because what a brand does is much more important that what is says. Actions speak louder than advertisi ng and marketing.

Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

WHAT YOU'LL DO

TEAM seeks a Brand Ambassador to serve as a dedicated brand expert and resource focused on all things brand related in the assigned market.

The Brand Ambassador is expected to work under two important umbrellas : Marketing / Brand Ambassador & Commercial Sales.

You will develop and maintain relationships with accounts, trade and distributor partners. Increase brand awareness and growth through menu placements, distribution and advocacy for the brand.

An entrepreneurial mentality is key to success in this role. As part of La Gran Familia of Brand Ambassadors, you embody and serve as the face of BACARDI and display tremendous knowledge of the BACARDI PORTFOLIO.

Brand Ambassadors serve as an extension of the sales and marketing teams to increase and elevate the awareness of their brands through key influential programs and be visible at national trade events, both in the on and off trade channels.

• Collaborate cross-functionally with TEAM leadership, local commercial team, and brand team to deliver and execute brand plans through various brand and sales activities.
• Manage and collaborate with on-premise & retail partners developing creative solutions to help drive business and growth for our brands.
• Generate awareness for BACARDI by educating bartenders in the on-trade channel including key customers by bringing to life brand programs (e.

g. social media, events, happy hours, trainings, dinners, etc.).

• Manage a focused account list of 40 accounts in the on & off premise channels.
• Focus on education and engagement around BACARDI to help drive recommendation.
• Actively use social media to drive trade and consumer engagement in a creative and organic way.
• Gather information from the market, social media, and competition and transform this information into insights and opportunities for the brand.
• Lead projects and present disruptive ideas that put BACARDI at a competitive advantage and highest return on investment.
• Deliver education and engagement brand programming that connects to on-trade & key customers.

Financial & Reporting :

• Ensure the delivery of programming objectives on time and on budget.
• Effectively report all financial transactions and commitments to the Advocacy leadership team in a timely manner.
• Utilize the PULSE Reporting Tool to plan, manage and report on all activity in the field.
• Provide requested materials for recap of all events in a timely manner.

WAYS TO STAND OUT IN THE CROWD

• You must have a High School Diploma; Bachelor’s degree preferred
• Ideally you will have bar manager / beverage director / on premise consultant experience or preferably 8+ years of work experience in the hospitality industry.
• Ideally you will have other brand ambassador experience or experience as a brand consultant.
• You must have a deep understanding of the spirits industry and competition in your respective brand category.
• You will have deep knowledge on cocktails and experience crafting cocktails.
• You will have the ability to manage multiple projects and manage assigned budgets.
• You are influential and excellent communicator with strong interpersonal skills. You will have opportunities to display excellent written and verbal communication skills while also delivering impactful presentations in front of groups of people including executive’s, distributor partners, vendors and customers (both internal and external) at all levels of an organization.
• You must have the flexibility to travel to different cities and ability to work some nights and weekends.
• A proficiency in Microsoft office tools (Outlook, PowerPoint, Excel, Word, Teams).
• You are good at hitting deadlines and managing your time effectively.

Personal Qualities :

• You are able to captivate audiences through powerful storytelling and impactful presentations. You are an exceptional host and ensure an incomparable experience.
• You are creative and completely original in your style and approach and ultimately portray the best image for Bacardi.
• You are a trendsetter for your community and aware of trends to put Bacardi at a competitive advantage.
• You can navigate your way through adversity and react well to difficult and unanticipated situations.
• Highly knowledgeable individual who is imbedded within the community and can speak to the culture that is relevant to the audience.

WHO WE ARE

TEAM is a topnotch experiential marketing agency who develops and executes creative marketing campaigns rooted in strategy, insights and decades of learning.

We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards, for more information visit us on our website, Facebook, Instagram, or Twitter.

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Description

• Provide every customer with excellent customer service by greeting and welcoming them to our store
• Be the in-store Subject Matter Expert about our T-Mobile Referral Program and set up all customers with the Referral Program so they can begin earning major account credits when they refer friends and family members.

Brand Ambassadors are eligible for incentive spiffs when they help customers win big with the T-Mobile Referral Program.

• Directing customers through their sales transactions and answering questions as needed
• Engage with floor sales team members to uncover any obstacles to customer success and help identify solutions to ensure customers leave satisfied and all reasons for the visit resolved
• Facilitate an optimal customer experience by interacting with every customer before they leave your retail store and ensure they leave walk-out working ready !
• Ensure compassion in all customer interactions
• Assist with the daily store opening, closing, and operating duties and ensure that we bring the T-Mobile Un-Carrier experience to life for our customers
• Maintain knowledge of the latest and greatest products, services, and promotional offers

Requirements

Qualifications

• Energetic, welcoming, and friendly personality
• Passion for driving a culture of unparalleled customer service
• Team player mentality to drive sales potential
• Genuine regard and intention put into customer connections
• Excellent verbal and written communication skills
• 6 months to 1 year of customer service experience; retail preferred
• High school diploma / GED
• Willing to work weekends / holidays
• At least 18 years of age
• Legally authorized to work in the United States

Benefits

• Performance-based Total Compensation package consisting of $10.00 Base Hourly Rate plus Commission
• Vacation time
• Personal time
• Sick time
• Health benefits
• Phone service discount
• Promotion opportunities
• Employee rewards including trips and contests

The Row House brand ambassador program offers a unique way to passionately influence your community to engage in and promote our team oriented, high energy, low impact fitness concept.

Row House is all about being inclusive, results driven and high energy.

Whether someone is just starting their fitness journey or a former collegiate athlete, Row House embraces diversity and brings our community together.

Help us spread the word and reach other health conscious, fitness minded people to join our crew!

Who we’re looking for :

We are looking for trendsetters, community leaders and fitness educators who pride themselves in being positive influencers and role models to people of all ages.

Sound like you? GOOD! We want you part of our team!

We want loyal brand ambassadors who want to share their passion for fitness and embody a lifestyle that motivates and inspires others!

Our Program :

You will receive a complimentary, unlimited membership to Row House along access to discounted apparel. You will also have earn retail credit and gift cards in return for driving leads to Row House Bellaire and helping to build our community.

Brand ambassadors will be provided a branded landing page to offer a Free Class to prospective members.

Each time a prospect submits their information through this form, the prospect will be flagged with an ambassador specific referral type.

For every 25 people that submit their information, the ambassador will receive $100 in retail account credit.

For every 5 people that sign up for a membership, the Ambassador will receive a $50 gift card.

Criteria :

AT LEAST 5 INSTAGRAM POSTS / MONTH

AT LEAST 3 FACEBOOK POSTS / MONTH

AT LEAST 1 BLOG or VIDEO POST / MONTH

CLEAN, CLEAR PICTURES

HAVE FUN AND BE CREATIVE!

Clutch Distilling

We are looking for a Brand Ambassador / bartender to join the team.

We are a starting rum distillery in the heart of the heights. We offer rum based craft cocktails. In addition to making our own rum we will also make syrups and mixers in house.

Our products are also sold state wide in over 40 retailers. Our distillery is often used as an event space and we craft cocktails for each booking.

Our focus is on customer service and serving quality cocktails that emphasize the flavors or our rum. Knowledge of our product and process will also be important when communicating to our clients.

Our goal is to create and maintain a positive atmosphere and experience for guests.

Craft cocktail experience is preferred. The willingness to be open and learn about our product is important. Self-motivation as well as reliability is the standard.

Must be able to multitask, work well with a team, and take direction in a fast pace environment. TABC certification and food safety manager certification is required.

POS experience is preferred. Availability to work noon to 10pm, (Fri-Sun), is required. Limited availability to work scheduled events or tastings during the week is preferred.

Ability to work a 40 hour week can be achieved. This position can lead to a management position with commission on overall bar sales.

Brand Ambassador responsibilities include but not limited to :

• Maintain and schedule event bookings within the distillery
• Communicate with clients during the booking process
• Schedule at least 2 offsite tastings per week rotating through retailers
• Local travel required, valid driver's license and reliable transportation required
• Maintain a profession, business-like appearance at all times
• Demonstrate knowledge of Clutch Distilling company and products
• Commission bonus available for some aspects of this position

Tasting room responsibilities include but not limited to :

• Verify identification and age requirements of customers
• Mix traditional and creative cocktails
• Develop new cocktails
• Appropriately determine the cost of cocktails and services
• Process payment from customers
• Clean glasses and bar utensils
• Prep / close and clean the bar station and entire tasting room including restrooms
• Maintain cleanliness of bar, tasting room and restrooms during shift
• Make suggestions based on customer tastes and preferences
• Record and balance cash receipts and prepare cash deposits
• Open and maintain tabs throughout their shift
• Manage bar inventory
• Build a rapport with regular customers to create a positive atmosphere
• Create promotions, content and events for marketing.