Description

Job Title : Bartender

Department : Market Grille

FLSA : Non-Exempt

General Function

As a Bartender, this position will be responsible for providing friendly, attentive, and timely service to create an exceptional experience for all guests.

Monitors bar inventory and takes appropriate action. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home;

Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Managers; Service Managers

Positions that Report to you : None

Primary Duties and Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Assists customers by : escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
• Accept guest payment, process credit card charges and make change (if applicable)
• Check identification of customers to verify age requirements for purchase of alcohol
• Clean glasses, utensils, and bar equipment
• Present drink menus, make specific recommendations and answer questions regarding beverages
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
• Serve wine, bottled or draft beer
• Take beverage orders from serving staff or directly from patrons
• Clean bars, work areas, and tables
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants;

follow technical manuals and have increased contact with people.

Education and Experience

• High school diploma or equivalent and six months to one year of related work experience.
• Must have ability to handle money and operate a point-of-sale system.

Physical Requirements

Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently;

and exert up to 10 pounds of force constantly to move objects.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions.

Working Conditions

This is a fast paced food service work environment dealing directly with the public. Possible equipment movement hazards and exposure to cleaning chemicals and solvents.

Equipment Used to Perform Job

Draught foam control devices; Electronic beer line maintenance equipment, Refrigerated liquid recirculation systems; Soda dispensers;

cocktail shakers; blenders; Mojito machines; fruit knives; ice chippers, ice crushers, ice flakers and POS terminals.

Financial Responsibility

Responsible for department assets including equipment and merchandise and cash register.

Contacts

Has daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Are you ready to smile,

Courtyard by Marriott - Roseville, MN

Part-Time : Saturdays ONLY

Shifts : (4 : 30pm - 10 : 30pm)

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida.

Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.

We are looking for energetic, talkative, and customer service-based bartenders to work within our hotel! As a Bartender, you will use a creative outlet to produce a variety of cocktails for guests to enjoy.

Bartenders will make beer and wine recommendations, keep the area clean, and meet new people in a fast-paced environment.

If you enjoy working hard to create a memorable guest experience....Apply today and let's 'beGIN'!

https : / / vimeo.com / tpihospitalityvideos / review / 786066580 / 861374fd0b

• We are focused on growing your career just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
• Empowerment to create success for yourself and those around you
• With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement

What’s in it for you?

• Travel the world associate rate hotel discounts worldwide
• Free language classes expand your connections with others
• Health & Dental Insurance Benefits because life happens
• 401 K retirement plan with a 50% company match invest in your future
• Schedule flexibility because we all have busy lives
• Paid vacation see you on the beach!

We all matter. We all make a difference. Are you ready?

Bartender

Golden Nugget Lake Charles

Job Description

Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available.

It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river.

Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry’s signature restaurants.

The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines.

We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more.

If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization.

We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi.

We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries.

We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry’s Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton’s The Steakhouse, McCormick’s & Schmick’s and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony’s, Grotto and more.

We are also engaged in the ownership and operation of select hospitality / entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

Essential Duties / Responsibilities :

Under the direction of the beverage managers and supervisors, the bartender is responsible for preparing and serving beverages to patrons and cocktail servers in accordance with established policy and procedures on an assigned shift.

• Exhibit all conduct in accordance with Golden Nugget policies and procedures, as well as all Federal and State laws and regulations.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Responsible for knowing beverage brand selections, drink menus and drink recipes.
• Prepare, garnish and serve all beverages in accordance with established procedures.
• Responsible for checks issued to him / her and acts as a cashier in front and service bars.
• Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies and procedures.
• Maintain a high standard of cleanliness in bar areas at all times.
• Maintain a work environment that is safe, professional, friendly and conducive to a high level of productivity and performance.
• Amicably resolve guest challenges or problems in a fast paced environment.
• Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors and fellow employees.
• Ensure prompt and discreet notification to appropriate management and / or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Perform other duties as assigned.

Requirements :

• Minimum of one (1) year experience as a bartender in a high volume lounge or restaurant environment.
• Casino bartender experience preferred.
• Active Responsible Server certification required.
• Professional bartender certification strongly preferred, coursework in mixology from an accredited institution highly desirable.
• Demonstrated successful performance in a guest service role.
• Experience servicing large numbers of guests in a public environment.

Additional Knowledge, Skills, and Abilities : Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required.

The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals.

Ability to work occasional overtime and irregular hours.

City

Lake Charles

State

Auto req ID

61735BR

Bartender Golden Nugget

Duties and Responsibilities : Primary duties and responsibilities include, but are not limited to, the following :

• Take beverage orders from serving staff or directly from guests.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Communicate with guests using clear and enthusiastic words, tone and body language at all times.
• Make guests feel appreciated through your actions.
• When possible count drinks guests are served.
• Be attentive! Offer your assistance before guests have to ask for it.
• Work as a team with all personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
• Collect payment for drinks served.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Serve liquor, wine, and bottled or draft beer.
• Limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
• Prep bar ingredients made in house (e.g. simple syrups, sweet and sour); prep and stock all garnishes.
• Clean glasses, utensils, and bar equipment / restock glassware from the dishwasher.
• Remove recycling full of empty bottles.
• Clean bars, work areas and tables.
• Balance cash drawer when shift is completed
• Other duties as directed.

Knowledge and Skills :

• Alcohol Service Certification a plus.
• Basic mathematical skills; handle money and give correct change.
• Basic reading skills.
• Basic computer skills.
• Excellent communication skills.
• Organizational skills.
• Multi-task oriented.
• EXPERIENCE OF BARTENDING IN A FAST PACED HIGH VOLUME BAR IS A MUST

Position Type / Expected Hours of Work :

This is an hourly paid position. Days and hours of work vary according to business hours and job requirements. Business operates seven (7) days a week;

and hours start as early as 8 AM and can go as late as 2 AM depending on the work required.

Work Culture :

This role will require fast paced service done with a smile and a high level of communication with guests, co workers, Managers and Chefs.

Loews Minneapolis Hotel, a 22-story property with a history of excellence, is located at the intersection of its city’s business, theatre, and entertainment districts.

Its thriving art scene and friendly atmosphere makes this Midwest metropolis a perfect place for a getaway. Welcome to where Business and Entertainment Meet.

Job Specific

• Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
• Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
• Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
• Cleans and restocks glassware throughout shift
• Greets guests in a polite professional manner according to Loews standards
• Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
• Records all aspects of guest order accurately and enters them into computer
• Prepares alcoholic and non-alcoholic beverages to order upon request
• Serves guests in a polite, professional manner according to Loews Standards
• Monitors guests to prevent over indulgence and ensure safety
• Maintains cleanliness and sanitation of bar service area at all times
• Prepares and presents accurate record of guest charges
• Collects monies due and or applies charges to guest account using POS terminal
• Completes end of shift revenue report and cash deposit
• Inventories all beverages and operating supplies, orders replacement items as needed
• Performs all closing duties, secures all inventory and supplies
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and / or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow team members
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualification Standards

Skills, Experience, Education, Licenses / Certs)

The individual must possess the following qualifications and be able to explain and demonstrate that s / he can perform the essential functions of the job, with or without reasonable accommodation :

• High School diploma or equivalent
• One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
• Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
• Certification of training in Responsible Vendor requirements or ability to obtain same
• Basic computer and cash handling skills
• Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
• Ability to work flexible schedule to include weekends and holidays