Description

Job Title : Bartender

Department : Market Grille

FLSA : Non-Exempt

General Function

As a Bartender, this position will be responsible for providing friendly, attentive, and timely service to create an exceptional experience for all guests.

Monitors bar inventory and takes appropriate action. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home;

Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Managers; Service Managers

Positions that Report to you : None

Primary Duties and Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Assists customers by : escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
• Accept guest payment, process credit card charges and make change (if applicable)
• Check identification of customers to verify age requirements for purchase of alcohol
• Clean glasses, utensils, and bar equipment
• Present drink menus, make specific recommendations and answer questions regarding beverages
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
• Serve wine, bottled or draft beer
• Take beverage orders from serving staff or directly from patrons
• Clean bars, work areas, and tables
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants;

follow technical manuals and have increased contact with people.

Education and Experience

• High school diploma or equivalent and six months to one year of related work experience.
• Must have ability to handle money and operate a point-of-sale system.

Physical Requirements

Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently;

and exert up to 10 pounds of force constantly to move objects.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions.

Working Conditions

This is a fast paced food service work environment dealing directly with the public. Possible equipment movement hazards and exposure to cleaning chemicals and solvents.

Equipment Used to Perform Job

Draught foam control devices; Electronic beer line maintenance equipment, Refrigerated liquid recirculation systems; Soda dispensers;

cocktail shakers; blenders; Mojito machines; fruit knives; ice chippers, ice crushers, ice flakers and POS terminals.

Financial Responsibility

Responsible for department assets including equipment and merchandise and cash register.

Contacts

Has daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Are you ready to smile,

Summary

Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance.

Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.

In addition to the hotel's 144 guest rooms are the Town Company Restaurant, our Lobby Bar and Cellar Bar that bring locals and guests together for impromptu mingling.

Bring your experience to our table for a rewarding career!

Job Overview

A Bartender is responsible for taking care of all guests, in addition to, preparing and mixing beverages in a friendly, courteous, helpful, timely, and professional manner resulting in a high level of guest satisfaction.

Essential Responsibilities

• Check station before, during, and after shift for proper set up and cleanliness.
• Greet guests in a courteous and friendly manner.
• Ice, mix, garnish and present drinks, according to the standards set forth by the company.
• Practice prudent portion controls, as set by the company.
• Maintain accountability of all beverages served by inputting orders into a register at the Point of Sale system and creating a check for the guest.

Additionally, ensuring a printout stub or copy of the check before issuing any beverages.

• Receive cash, coupons, and credit card from the guest or server, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed in order to balance bank.
• Maintain proper and adequate set up of the bar on a daily basis. This includes cleanliness, requisitioning and stocking of all beverages up to par set for the outlet, as well as, paper products (straws), stirrers, condiments, and other products needed.
• Responsible for maintaining inventories up to par. This includes doing a spot check inventory at the beginning and ending of the shift.
• Prepare garnishes for beverages.
• Follow proper closing procedures, lock up and store beverages, condiments and other equipment items, deposit cash drops, and secure bank.
• Responsible for loading / unloading glasses from bar dishwasher, as well as, polishing all glassware.
• Ensure maintenance of equipment by calling for repairs.
• Perform all assigned side work.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned, to adhere to health standards.
• Be smooth and quick behind the bar; remain calm and chill at all times, and be nice to everyone.
• Other tasks as assigned by the Restaurant Manager, Restaurant General Manager and the Director of Food and Beverage.

Qualifications

Education :

• High school diploma or GED equivalency required.
• One (1) to five (5) years previous food and beverage serving experience.
• Must obtain Kansas City Liquor License and Food Handlers Card.

Experience :

• Must have good knowledge of food and beverage preparation and service of most alcoholic beverages.
• Basic mathematical skills necessary to operate our Point of Sale system, ability to make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.

Benefits

• Medical, Dental, Vision, Life Insurance, STD, LTD, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Employee Meal, Discounted Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Proven sales / volume which leads to increased tips / ability to increase wages
• Teaching hotel where you can learn from some of the best in the business

Now Hiring experienced Servers and Bartenders for Days and Nights.

Job Types : Full-time, Part-time

Salary : $20.00 - $35.00 per hour

Benefits :

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Restaurant type :

• Fine dining restaurant
• Upscale casual restaurant
Shift :
• Day shift
• Day shift
• Evening shift
• Night shift

Weekly day range :

Weekend availability

Experience :

Restaurant experience : 3 years (Required)

Work Location : One location

Here’s what we need :

We’re looking for outgoing and friendly Bartenders to ensure a Damn Good experience for each and every guest. Bartenders provide a full-service dining experience that includes menu knowledge and cocktail preparation that follows Torchy’s recipes.

Let’s TACO bout why it pays to be a Torchy’s Team Member :

• $Hourly Pay, plus tips Take home cash tips daily Credit Card tips paid on paycheck Never again wait for pay day! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day
• Flexible schedules
• Our attire is casual and we’ll throw in some of the swag
• Incredible growth opportunities . This is more than just a job it can lead to a Damn Good career!
• Damn Good food discount card for you AND your spouse
• Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
• Access to all benefits including medical , dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months
• Paid Time Off ( PTO ) after 1 year of employment
• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis
• Bragging rights (Yeah, we’re kind of a big deal!)

QUE-SO here’s what you’ll need :

• Previous experience working as a restaurant bartender
• A current required state alcohol-server license (TABC, TIPS, ABLE, etc.)
• Open to varied work schedules and hours depending on business needs
• Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds
• Must be able to stand for several hours and walk for long periods of time
• Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

RESPONSIBILITIES

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Complete opening / closing checklist according to standards.
• Welcome guests, take their drink orders, process order, deliver order to guest and receive payment for order.
• Have knowledge of which garnishes go in each drink.
• Prepare all garnishes.
• Perform all side work duties according to the schedule.
• Full knowledge of and follow all state liquor laws.
• Be familiar with the computer system.
• Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Be familiar with the computer system.
• Assist in maintaining beverage cost.
• Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
• Stock and clean glassware.
• Check soda tanks to ensure that they are full and secured properly to the bar.
• Assist in cleaning of tables and all areas as needed.
• Ensure overall guest satisfaction
• Delivers check promptly, completes transaction and thanks guests for coming. Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests.

QUALIFICATIONS

• High School graduate or equivalent preferred
• Must be 21 years of age or older
• Ability to operate computerized POS system, make change and accurately conduct credit card transactions
• Team Player, ability to work within a fast paced, team environment
• Valid Food Worker Card & Liquor License (if required by state or county)
• Prefer a minimum of one year of bartender experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor with guests and coworkers
• Ability to stand, walk, and carry food trays with two hands for prolonged periods of time