Description

POSITION SUMMARY

The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure.

As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages made to our standards in a timely manner.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

  • Maintain proper grooming and uniform standards
  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
  • Communicate effectively with guests and team members
  • Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
  • Presents the best we have to offer, never selling the guest anything
  • Prepares drink orders for guests and servers according to recipes in a timely manner
  • Execute beverage tray service Answer guest questions regarding food and beverage offerings
  • Adhere to all alcohol awareness procedures
  • Handle guest complaints professionally and alert a manager immediately
  • Process payments and handle cash professionally and accurately
  • Communicate with managers and hosts regarding table availability and key table updates
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain a high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
  • Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

  • Adaptability & Flexibility Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
  • Attention to Detail Diligently attends to details and pursues quality in accomplishing tasks
  • Communication Listens to others and communicates in an effective manner
  • Confidence A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
  • Customer Focus Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
  • Initiative Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
  • Problem Solving Resolves difficult or complicated challenges
  • Teamwork Promotes cooperation and commitment within a team to achieve goals and deliverables

Requirements

SKILLS & ABILITIES

Education : High School; able to communicate (speak, read, and write) in English

Experience : Previous hospitality experience is preferred

Computer Skills : Experience using a Point of Sale (POS) system

Certificates & Licenses : N / A

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Description

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The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure.

As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages made to our standards in a timely manner.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

  • Maintain proper grooming and uniform standards
  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
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  • Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
  • Presents the best we have to offer, never selling the guest anything
  • Prepares drink orders for guests and servers according to recipes in a timely manner
  • Execute beverage tray service Answer guest questions regarding food and beverage offerings
  • Adhere to all alcohol awareness procedures
  • Handle guest complaints professionally and alert a manager immediately
  • Process payments and handle cash professionally and accurately
  • Communicate with managers and hosts regarding table availability and key table updates
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain a high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
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POSITION QUALIFICATIONS

Competency Statement(s)

  • Adaptability & Flexibility Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
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  • Confidence A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
  • Customer Focus Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
  • Initiative Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
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Requirements

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Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

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