Description

Job Title : Bartender

Department : Market Grille

FLSA : Non-Exempt

General Function

As a Bartender, this position will be responsible for providing friendly, attentive, and timely service to create an exceptional experience for all guests.

Monitors bar inventory and takes appropriate action. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home;

Food Service Manager; Market Grille Department Manager; Assistant Market Grille Department Managers; Service Managers

Positions that Report to you : None

Primary Duties and Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Assists customers by : escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
• Accept guest payment, process credit card charges and make change (if applicable)
• Check identification of customers to verify age requirements for purchase of alcohol
• Clean glasses, utensils, and bar equipment
• Present drink menus, make specific recommendations and answer questions regarding beverages
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
• Serve wine, bottled or draft beer
• Take beverage orders from serving staff or directly from patrons
• Clean bars, work areas, and tables
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants;

follow technical manuals and have increased contact with people.

Education and Experience

• High school diploma or equivalent and six months to one year of related work experience.
• Must have ability to handle money and operate a point-of-sale system.

Physical Requirements

Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently;

and exert up to 10 pounds of force constantly to move objects.

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions.

Working Conditions

This is a fast paced food service work environment dealing directly with the public. Possible equipment movement hazards and exposure to cleaning chemicals and solvents.

Equipment Used to Perform Job

Draught foam control devices; Electronic beer line maintenance equipment, Refrigerated liquid recirculation systems; Soda dispensers;

cocktail shakers; blenders; Mojito machines; fruit knives; ice chippers, ice crushers, ice flakers and POS terminals.

Financial Responsibility

Responsible for department assets including equipment and merchandise and cash register.

Contacts

Has daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Are you ready to smile,

Starting wage of up to $13 / per hour + tips is based on availability and experience !

JOB TITLE : Bartender (BR)

SUPERVISOR : Shift Manager, (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)

STATUS : Non-Exempt

BASIC PURPOSE :

A Bartender is someone who enjoys people and is excited about working on a winning team! As a bartender, we count on you to create a unique, personal experience for each guest you encounter.

You will blend equal parts enthusiasm, attention to detail, and knowledge of our beverage options. Creating an experience our guests cannot get anywhere else!

KEY RESPONSIBILITIES :

• This position plays a critical role in building brand and customer loyalty.
• Greet each guest with enthusiasm.
• Take and ring orders, and handle payments.
• Prepare drinks as ordered.
• Maintain a clean and safe work environment in both the bar, seating areas indoors and outdoors.
• Ensure the bar is fully stocked for the shift.
• Follow all policies and procedures regarding food safety, job duties and code of conduct.
• Punctual and flexible in maintaining hours of employment.
• Maintain a clean and tidy appearance and work habits.
• Follow all guidelines as outlined in the Responsible Alcohol Service Policy.
• Check guest’s identification and confirm they meet the legal drinking age, prior to serving.

BEHAVIORS :

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind;

establishes and maintains effective relationships with customers and gains their trust and respect.

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he / she sees as challenging;

seizes more opportunities than others.

Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times;

acts in line with those values; practices what he / she preaches.

Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.

KEY RELATIONSHIPS :

Primary service relationships with outside customers; team building relationships with co-workers and appropriate working relationships with other internal visitors and vendors.

KNOWLEDGE & SKILL REQUIREMENTS :

• Education : Basic math & reading skills.
• Must be 21 years or older.
• Must be TIPS certified.
• Must have a minimum of 6 months Bartender Experience.
• Ability to work flexible hours.
• Must maintain current Health Card or Work Permits according to state or local requirements.

About Us :

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel.

Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation.

DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby’s restaurants in Alaska, California, and Nevada.

We have more than 6,000 team members and continue to grow every day!

Disclaimer : You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer.

Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Description

Restaurant Bartenders are responsible for providing service and preparing beverages for the patrons of the bar and restaurant.

Bartenders represent the hotel to all guests, assisting with guest needs, and completing all daily duties and assigned projects utilizing the principles, policies and standards of Hulsing Hotels.

Essential Duties & Responsibilities :

• Ensure guest satisfaction for all guests through proper progression of service sequence.
• Be fully conversant with a wide array of specialty drinks and cocktails.
• Adhere to all pouring standards.
• Card all guests, not serve or allow service of alcohol to minors, not serve guests who appear to be intoxicated.
• Have the ability to service multiple tables and guests in an efficient manner.
• Know all menu item ingredients, be conversant with the cooking techniques of each item, know the correct presentation of each menu item.
• Know how to efficiently operate the POS system.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Qualifications

• High School Diploma or at least one (1) year of previous experience as a food and beverage server or bartender or another related field.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Must be able to represent the hotel in a professional manner to hotel guests.

Pay : $9.00 per hour

A Great Wolf, the Bartender provides friendly and responsive service to all guests, ensuring a fun and safe environment. The Bartender prepares cocktails and non-alcoholic beverages, has knowledge of common drinks, and makes suggestions to guests.

The Bartender also monitors inventory and takes appropriate action to re-stock as necessary.

Essential Duties & Responsibilities

• Serves customers alcoholic and non-alcoholic beverages including beer, wine, cocktails, juices, etc.
• Prepares garnishes and mixes drinks for guests according to recipes
• Assess customer needs and preferences and make recommendations
• Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware
• Ensure bar area adheres to highest standards of cleanliness, presentation, and service
• Prepares, cleans, and maintains draught beer equipment; connects couplings to beer barrels and to faucet
• Responsible for ensuring a safe and secure bar area by enforcing standards and procedures for alcohol consumption; comply with all legal regulations
• Monitor customers' alcohol consumption and refuse service and / or call for alternate transportation as necessary
• Maintain supplies via ordering, requisitioning, or re-stocking snacks, liquors, beers, wines, and non-alcoholic beverages;

replace kegs / beer barrels; prepare garnishes

• Enhance skillset and knowledge by participating in educational opportunities; stay abreast of industry trends; experiment with new cocktail recipes
• Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

Basic Qualifications & Skills

• Must be 21 years of age
• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Previous bartending training and / or experience; demonstrated knowledge of beer, wine, cocktails and non-alcoholic beverages
• Understanding of sanitation-related issues and knowledge of precautions necessary to ensure clean beverage preparation environment
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy
• Multi-tasking ability

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Our founding belief at Bonefish Grill is that, if we take care of our people , Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success

At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever changing.

Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails.

If you are looking for a great place to work, have fun, and make money, apply today!!

As a Bartender you will be making drinks for the entire restaurant, including guests sitting at the bar, to whom you will provide full service.

Overall cleanliness, maintenance and preparation of the bar area is also your responsibility, as well as :

• Crafting perfect beverages
• Having extensive menu knowledge
• Being a resource of knowledge about our wines and spirited drinks
• Anticipating needs, processing Guests orders, and taking payment in hospitable , timely manner

Perks & Benefits of Bonefish Grill :

• Growth opportunities : We love to coach, develop, and promote from within!
• Work life balance when it matters most : PTO , when eligible, for your bucket list / staycation, rest, and relaxation!
• We take care of you : We offer health (medical, dental, and vision) insurance options for eligible team members!
• Meal comp benefits.
• Anniversary Program.
• Rx for pet’s prescription savings program.
• Employee discounts with Perks at Work!
• Rewards and recognition programs (we appreciate all that you do).