City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts.

We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining.

We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons bringing the wine country experience to the middle of a large city.

We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 completed dose of a 1-dose series or 2 completed doses of a 2-dose series of the COVID-19 vaccine), and encourage employees to receive their booster shot if eligible, unless due to a bona fide medical and / or sincerely held religious reason in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery.

The barista crafts, prepares, and serves beverages such as coffee and tea per company recipe, and is responsible for taking customer orders and payments.

They will prepare and serve freshly roasted, expertly prepared, premium coffee with unsurpassed hospitality in a welcoming environment.

The barista is responsible for delivering consistently exceptional experience to City Winery guests. This role will also actively support in various other spaces of the building for the collective success of the location.

Minimum Qualifications

• Minimum 1 year barista experience and / or relevant equivalent experience.
• Interest in coffee origins, roasts, and brew methods a plus.
• Latte art skills a plus.
• Strong work ethic, team player, and exceptional guest service skills.
• Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit.
• Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment.
• Aptitude to resolve problems.
• Ability to execute professional guest service experience.
• Ability to handle all guests with composure and hospitality.
• Polished presentation.
• Ability to take direction from others.
• Ability to work both independently and in a team environment.
• Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Ability to perform physical requirements of the role including standing / walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds.

Overview of Responsibilities

• Prepare and serve consistent, high-quality drinks to meet the company and recipe standards, while delivering exceptional guest service.
• Prepare beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Perform opening and closing duties as necessary to ensure coffee area is well-maintained and prepared for a smooth shift.
• Replenish and restock the coffee area and all supplies as needed.
• Maintain high levels of cleanliness, safety, and organization of work areas, adhering to sanitation / health regulations and company policy.
• Provide positive guest experience including greeting, conversing with, and thanking departing guests.
• Interact with guests, take orders, serve food and beverage, handle transactions, and support guest service needs from beginning to end.
• Upsell, increase check average, compete in sales incentives, drive marketing promotions & special events, and promote the City Winery brand.
• Assess guest needs and preferences, provide recommendations to upsell.
• Follow all health and safety regulations.
• Handle payment transactions and maintain accurate cash drawer.
• Adhere to and abide by cash handling procedures as per Company standards.
• Maintain a working knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant.
• Maintain menu knowledge, including ingredients, preparation methods, and allergen information and communicate this information to guests.
• Communicate with management or coworkers on inventory and maintenance issues.
• Attend trainings, tastings, meetings, as needed.
• Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
• Perform basic barback duties to assist bartenders during peak times and assist in some prep work.
• Other duties, tasks, projects as per business need.

Perks & Benefits! Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.

Compensation $17-$20 per hour, plus tips, depending on experience

Job Details

Description

The Barista brings La Colombe to life by creating a world-class coffee experience. Genuinely enjoys making people happy with coffee and thrives working in a fast-paced environment.

Seek opportunities to learn more about our coffee, company, and the La Colombe mission. Takes pride in being part of our team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness.

PEOPLE : Treat others with KINDNESS & RESPECT.

Warmly welcome customers.

Build relationships with repeat customers.

Take the time to determine customers' coffee needs and interests and offer La Colombe products.

Respect differences of others even when their values and ideas contrast with our own.

Find opportunities to lead with kindness.

Seek to understand others.

Work cooperatively with others on the team and with leadership.

Communicate positively and professionally.

When respect or safety is at stake, reach out to leadership or the people team to seek resolution.

PRODUCT : Deliver DELICIOUSNESS with EFFICIENCY.

Display a graceful sense of urgency in completing tasks.

Consistently meet La Colombe product recipes and quality standards.

Serve quality beverages in a timely and engaging manner.

Record and accurately process purchases using the POS system, collect and process payments, apply discounts according to La Colombe standards.

Work with cafe leadership and technical department to help administer quality control.

Complete required training in a timely manner.

Coach fellow baristas on our quality and expectations

PLACE : Demonstrate cafe pride by making CLEANLINESS and safety a priority.

Work cleanly and safely. Handle hot beverages with care.

Follow all COVID-19 protocols and meet cleanliness standards.

Clean coffee grinder, brewer, and espresso machines.

Organize products on our shelves and restock as necessary

Actively identify any additional safety hazards and escalate to Cafe Leadership.

Complete opening and closing tasks and checklists.

Participate in weekly, monthly and quarterly deep cleans of the cafe.

Proactively maintain and improve the appearance of the Cafe and coffee bar. Sanitize and clean the cafe area as needed throughout the shift.

Qualifications

People skills : Dealing with the public and team proactively, professionally, and positively.

Able to lift 40 lbs or more

Able to stand for long periods of time

Frequently required to use hands

Basic understanding of computer POS Systems

Ownership : Takes initiative, personally drives & takes pride in La Colombe. CARES

Job Description :

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Preparing and serving food items such as soups, sandwiches, and pastries
• Answering customers' questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Maintaining inventory and equipment by cleaning, troubleshooting, and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Working to attract new customers and expanding the menu

Skills and Qualifications :

• Listen well and communicate in a professional and friendly manner
• Focus on customer satisfaction
• Practice basic safety procedures concerning equipment and handling hot beverages
• Be efficient and organized
• Build good relationships with customers
• Maintain a clean work environment
• Keep supplies replenished to minimize downtime

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada.

inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods including their famous nutty chocolate chip cookie , coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches.

in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories.

in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman : the cookbook.

We ’ re looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors.

When you join our team, you’ll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do.

You’ll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don’t take yourself too seriously.

You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate!

What you ’ ll do :

Create & serve our full beverage menu while upholding consistency of the maman beverage standards

Work with top of the industry equipment and high quality, locally roasted coffee

Manage your time effectively and multi-task with efficiency that does not compromise quality

Efficiently work on the barista station while delivering beautiful & artistic espresso beverages

Successfully communicate specials of the season & encourage guests to try our best selling items

Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service do you know their order?

Dial up the coffee without even asking!

Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability

Always keep your barista station sparkling, no one likes working in a messy place!

Investigate and resolve any guest concerns

Assist with re-stocking at the end of your shift team work makes the dream work, so set your self & your colleagues up for success

What we're looking for :

You have third wave coffee experience

You have minimum 2 years barista experience

You are an experienced front of house professional with a sweet tooth for cookies

Hospitality is your passion; you make a point of keeping up with the latest industry trends & love latte art

Quality, aesthetics & top notch customer experience is a non-negotiable for you

You make people feel good your team and guests alike

You work positively and collaboratively to achieve the highest standards of delivery

You learn quickly and are able to adapt to maman ’ s unique culture

Smart, no ego, upbeat, friendly, & efficiency oriented

F lexible schedule that will include weekends, holidays, and special events

If we get stuck in an elevator together, you ’ ll crack a joke and we ’ ll laugh along the way

What's in it for you :

Join a fast-growing company committed not just to serving the best cookies & coffees but to building a national brand

Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values

Training to get you settled into your role, learning opportunities to broaden your skill set & help you thrive at work

Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible

Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.

We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Position : Barista

Reports To : Management

Wage : $18

FLSA Status : Non- Exempt

JOB DESCRIPTION

Experience : Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.

Role & Responsibilities :

Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.

Protect establishment and patrons by adhering to sanitation, safety and organization

Prepare and sell coffee drinks by following recipes and preparation techniques for coffee drinks

Create a positive guest experience by guiding guests through the menu, recommending drinks, etc.

Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparation

Use Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons' needs and special requests

Maintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needs

Ensure consistently clean cups / glasses, bar equipment and working areas

Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.

Deliver an amazing guest experience

Drive sales and promote the brand

Follow portion guidelines to ensure cost control, while maximizing the Guest experience

Ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change

Must demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift

Skills and Knowledge : Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism

Physical abilities : Must be able to lift and carry 60 pounds.

Must be able to stand, walk, lift, and bend for long periods of time.

Dress Attire : Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes