JOB DESCRIPTION

THIS POSITION IS SEASONAL

Rising at the southernmost point of the legendary Hotel del Coronado, Shore House at The Del® offers an elevated hotel experience in an extraordinary neighborhood of seaside residences.

From an oceanfront pool that blends seamlessly into the horizon, to an inviting living room that flows effortlessly outdoors, Shore House offers an extraordinary sense of place, where family and friends form deep connections in a rare beachside setting.

A Barback is responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

A valid Food Handler's Card and Responsible Beverage Server Certification are required for this position.

What will I be doing?

As a Barback, you would be responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards :

• Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery
• Prepare the bar by cutting, slicing and peeling perishable garnishes and fruits, mixing and pouring juices and storing back-up supplies in prescribed containers
• Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce
• Transport taps and replace and perform routine maintenance on beer kegs
• Maintain cleanliness of bar area, beer lockers, refrigerators and storage areas in accordance with federal, state, local and company codes

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

POSITION SUMMARY : Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service.

Interacts with the bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO :

Anticipate and accommodate the needs of the guests in a timely manner.

Provides professional and exceptional service

Helps to ensure the delivery of all food and beverage to the guests.

Maintain general cleanliness of bar, bar area, and the entire venue.

Follow supervisor’s instructions, communicate with and support co-workers while being a team player.

Possesses general knowledge of all food and beverage menus, and company policies & procedures.

Complies with Department of Health and company sanitation standards.

Works as part of a team and provides help and support to all fellow team members.

Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.

Properly sets up the bar stations, performs side-work and other opening / closing procedures as directed by management, including :

• Makes sure the bar and bar area is clean and free of debris
• Sets bar with proper equipment, and settings as required
• Wipes down bar-top, bar stools, lounge tables, and chairs
• Stocks bar stations with prescribed supplies
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Properly follow all beverage requisition procedures

Assists the bartenders to ensure a high level of quality and speedy service.

Responsible for emptying the trash from behind the bar and disposing of it correctly with all cardboard boxes broken down.

Responsible for keeping clean and organized to company standard all back-of-house storage and refrigeration.

Responsible for keeping all liquor displays and shelving organized and maintaining par levels.

Responsible for reporting all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Attends and participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and / or complete additional tasks as assigned

TRAINING REQUIREMENTS :

Tao Group Hospitality in-venue barback training

EDUCATION / WORKING KNOWLEDGE :

Previous hospitality experience.

Previous bar-backing experience.

Previous experience in a high-volume restaurant / nightclub / lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and / or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and / or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and / or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER : This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties.

As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property.

In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice

JOB SUMMARY

The barback position is responsible for supporting the bartenders’ direct customer service in a professional and responsive manner.

While the barback does not take direct beverage orders from guests, the barback is responsible for interacting with the guests in a professional and courteous manner and serving alcoholic and non-alcoholic beverages to guests as directed by the bartenders.

The position is responsible for maintaining the bar areas in a clean and organized condition.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain a positive, high, well-balanced energy level throughout the entire shift
• Have strong interpersonal communication skills in order to greet guests, answer guest questions and address guest concerns in a warm, professional, and accommodating manner
• Maintain a clean and well stocked bar by filling ice wells, providing back up mixers and liquor, peeling, slicing, and pitting fruit, washing and stacking glassware, stocking beer, and taking out the trash as directed by the managers on duty and the bartenders on duty
• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Provide exemplary guest service on a consistent basis
• Maintain bar presentation, bottles, and glasses in a clean, organized, attractive and functional manner to support efficient drink preparation and promotion of beverages
• Ensure all glasses, flatware and dishware are returned to their area and are cleaned and ready for next use
• Ensure all drink and operating supplies are replenished frequently
• Perform all service in compliance with all ABC laws and Company policies that relate to the service of alcoholic beverages and the prohibition against over-service, serving intoxicated patrons and serving minors
• Ensure proper set up and break down of stations before and after operating hours and assist in set up and break down for all private events
• Complete any and all assigned cleaning duties, including stocking and organization

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork time keeping system
• Ability to read, write and speak the English language to interact with guests, the public, and coworkers
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction
• Strong knowledge of bar equipment
• Knowledge of proper food handling requirements
• Knowledge of bar and kitchen items
• Basic mathematical skills
• Knowledge of daily maintenance and cleaning of venue

QUALIFICATION STANDARDS

Education

High School Diploma or GED equivalent preferred

Experience

• Minimum of two years’ experience in a fast-paced restaurant / bar
• Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages
• Licenses or Certificates
• Food Handlers Card preferred
• ABC Service Certification preferred
• CPR certification and / or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS / WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 50 lbs.

OTHER

Applicants with additional language skills preferred

Compensation : $16.30 / hour

ENCOMPASSING MONIKER GROUP VALUES :

Professionalism - Creativity - Humility - Empowerment - Balance

QUALIFICATIONS :

• Hospitality experience 1 year minimum
• Spirit knowledge a plus
• Available to work Weekends / nights / holidays
• 20+ hours per week

DUTIES :

• Keep the bar stocked with liquor, syrups, glasses, napkins, and all other necessary items before, during and at the end of service hours.
• Constantly keeping up with clean glassware and polishing.
• Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws.
• Make syrups and batches by method of cooking and vacuum sealing. Detailed, intricate recipes and methods to follow. Recording pars and consistently keeping up with spreadsheets.
• Clean up spills, remove the glassware and organize the counter. Greet, refill water for guests and reset mise en place.

Keep the bar area neat and clean.

• Handle emergency situations like cleaning up broken glasses and clearing up clogged drains.
• Occasionally, pour beer or wine for guests when asked by a manager.
• Ordering produce, garnish, N / A, purees, syrups at the end of each night according to pars without over / under ordering.
• Available to work 8 or more hours on your feet with occasional heavy lifting, and constant side work.
• Deliver cocktails while exemplifying exceptional customer service skills
• Teachability and humility
• A true desire to learn the art and foundations of craft bartending

CERTIFICATIONS THAT WILL BE ACQUIRED WHEN HIRED :

• CALIFORNIA RBS
• T.I.P.S.
• U.S.B.G. Membership

LOCATION

Oceana Coastal Kitchen

Oceana Coastal Kitchen is the signature restaurant at the Catamaran Resort Hotel and Spa and is ranked as one of the top three restaurants on TripAdvisor.

With beachfront dining that offers inspiring views of Mission Bay as well as delicious chef-driven cuisine and a modern, ocean-inspired design, the restaurant offers a memorable dining experience for breakfast, lunch, and dinner.

The Catamaran Resort Hotel and Spa is owned by Evans Hotels , LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally.

We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY

The Barback ( Ayudante de Barra ) ensures that the bartender is prepared during service by handling basic tasks, such as taking and delivering orders, preparing beverages, and cleaning work areas.

Works with the bartender to ensure that our guests will have a great and welcoming experience.

COMPENSATION

Compensation : class "ignore-global-css">

$250 Sign-on Bonus

• Up to $1000 Referral Bonus for each hired referral
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and / or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Assists bartender in the set up of bar area.
• Ensures that sufficient equipment is on hand so that the area can be neatly maintained.
• Is knowledgeable of brands of liquor and spirits available in the bar.
• Ensures that the bar / lounge is stocked and re-stocked with clean and sanitized glassware, utensils and all other related supplies.
• Responsible for maintaining clean and organized bar pantries, work areas, and tables.
• Responsible for the safe, accurate and temperature-controlled storage of all products, supplies and sundries.
• Slice and pit fruit for garnishing drinks.
• Checks in with bartender for instructions as to room where the function is to be held (type of function, number of people, etc.).
• Performs additional duties and responsibilities as directed by the leadership team.