Summary : The Front Server provide friendly, responsive
service to create an exceptional dining experience for all of our guests. The Front Server must be engaged and provide
prompt, courteous and efficient food and beverage service where attention to
detail is key. As the primary point of contact for guest interactions in the
dining room, the Front Server is responsible for selling and serving food and
beverages using their knowledge, hospitality and service skills
Essential Job Functions :
Take food and beverage orders from guests, enter orders in
POS system
Ensure
that all orders are accurate and brought to each table in a timely manner
Confirm
orders with the chefs and bartenders whenever a clarification is requested
Offer suggestions by using suggestive selling techniques
daily specials, cocktails, appetizers, entrees, desserts, and after dinner
beverages)
Perform
side work at the start and end of each shift as required by service
station assignment.
Maintain cleanliness and condition of the work areas and
equipment.
- Implement steps of service for guests consistently
- Ensure
guests are satisfied with the food and service, respond promptly and courteously
to any requests
Prepare
final bill, present check to guest, accept payment, process credit card
charges or make
change (if applicable).
ready and willing to assist fellow servers as situations arise.
Assist with setting tables and rearranging tables to
accommodate larger parties
Performs
other job-related duties as assigned
Qualifications :
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education : High School Diploma or general education degree (GED)
Required
Experience :
Preferred 2 years server experience
Previous POS system experience
Must have excellent knowledge of fine dining
room and service procedures and functions
Be able to work in a standing position for
long periods of time
Open availability; must be able to work
evenings, weekends and holidays
Knowledge,
Skills, & Abilities :
Possess strong organizational and
multi-tasking skills
Ability to work well under pressure in a fast-paced
environment
Outstanding guest services skills
Be able
to communicate clearly and effectively (verbal & written)
Possess basic math skills and ability to
handle money and operate a cash
register and
POS system
Professional presentation and positive
attitude
Physical Requirements :
While
performing the duties of this job, the employee is regularly required to stand
for extended periods of time, twist at the neck and trunk, bend at the waist
and stoop, kneel, crouch, or crawl. The employee is occasionally required to
reach with hands and arms, reach overhead, above shoulders and horizontally.
Employees will use hands to handle objects and tools, and operate service
equipment. The employee must regularly lift and / or move up to 25 pounds and
occasionally lift and / or move up to 40-pound objects. Vision abilities required
by this job include close vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Employees may use vision to
monitor food quality and quantity and may also order supplies, etc.
Work Conditions : May require evening and weekend
hours. While performing the duties of
this job, the employee generally works in an indoor front of restaurant and
kitchen environment with exposure to heat from ovens, hot foods and steamers
and cleaning chemicals, fumes, equipment, and metal objects. You will usually
be based indoors, splitting your time between the front of the restaurant and
the kitchen. The noise level in the work
environment is usually moderate but may be loud dependent on specific work site
and / or equipment operation. The physical demands and work environment
characteristics described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
This
job description should not be interpreted as all-inclusive; it is intended to
identify major responsibilities and requirements of the job. The employee in
this position may be requested to perform other job-related tasks and
responsibilities than those stated above.
Wolfgang
Puck Group is an Equal Opportunity Employer and does not discriminate against
applicants due to race, ethnicity, gender, sexual orientation, veteran status,
or on the basis of disability or any other federal, state or local protected
class. If you’d like more information about your equal employment opportunity
rights as an applicant under the law, please click here : EEOC Poster .
Related Jobs
Server
Summary : The Front Server provide friendly, responsive
service to create an exceptional dining experience for all of our guests. The Front Server must be engaged and provide
prompt, courteous and efficient food and beverage service where attention to
detail is key. As the primary point of contact for guest interactions in the
dining room, the Front Server is responsible for selling and serving food and
beverages using their knowledge, hospitality and service skills
Essential Job Functions :
Take food and beverage orders from guests, enter orders in
POS system
Ensure
that all orders are accurate and brought to each table in a timely manner
Confirm
orders with the chefs and bartenders whenever a clarification is requested
Offer suggestions by using suggestive selling techniques
daily specials, cocktails, appetizers, entrees, desserts, and after dinner
beverages)
Perform
side work at the start and end of each shift as required by service
station assignment.
Maintain cleanliness and condition of the work areas and
equipment.
- Implement steps of service for guests consistently
- Ensure
guests are satisfied with the food and service, respond promptly and courteously
to any requests
Prepare
final bill, present check to guest, accept payment, process credit card
charges or make
change (if applicable).
ready and willing to assist fellow servers as situations arise.
Assist with setting tables and rearranging tables to
accommodate larger parties
Performs
other job-related duties as assigned
Qualifications :
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education : High School Diploma or general education degree (GED)
Required
Experience :
Preferred 2 years server experience
Previous POS system experience
Must have excellent knowledge of fine dining
room and service procedures and functions
Be able to work in a standing position for
long periods of time
Open availability; must be able to work
evenings, weekends and holidays
Knowledge,
Skills, & Abilities :
Possess strong organizational and
multi-tasking skills
Ability to work well under pressure in a fast-paced
environment
Outstanding guest services skills
Be able
to communicate clearly and effectively (verbal & written)
Possess basic math skills and ability to
handle money and operate a cash
register and
POS system
Professional presentation and positive
attitude
Physical Requirements :
While
performing the duties of this job, the employee is regularly required to stand
for extended periods of time, twist at the neck and trunk, bend at the waist
and stoop, kneel, crouch, or crawl. The employee is occasionally required to
reach with hands and arms, reach overhead, above shoulders and horizontally.
Employees will use hands to handle objects and tools, and operate service
equipment. The employee must regularly lift and / or move up to 25 pounds and
occasionally lift and / or move up to 40-pound objects. Vision abilities required
by this job include close vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Employees may use vision to
monitor food quality and quantity and may also order supplies, etc.
Work Conditions : May require evening and weekend
hours. While performing the duties of
this job, the employee generally works in an indoor front of restaurant and
kitchen environment with exposure to heat from ovens, hot foods and steamers
and cleaning chemicals, fumes, equipment, and metal objects. You will usually
be based indoors, splitting your time between the front of the restaurant and
the kitchen. The noise level in the work
environment is usually moderate but may be loud dependent on specific work site
and / or equipment operation. The physical demands and work environment
characteristics described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
This
job description should not be interpreted as all-inclusive; it is intended to
identify major responsibilities and requirements of the job. The employee in
this position may be requested to perform other job-related tasks and
responsibilities than those stated above.
Wolfgang
Puck Group is an Equal Opportunity Employer and does not discriminate against
applicants due to race, ethnicity, gender, sexual orientation, veteran status,
or on the basis of disability or any other federal, state or local protected
class. If you’d like more information about your equal employment opportunity
rights as an applicant under the law, please click here : EEOC Poster .
Banquet Supervisor
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission : To entertain the human race.
PRIMARY PURPOSE :
It is the primary responsibility of the Banquet Supervisor to oversee all aspects of day-to-day banquet services.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
- Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events as well as closely work with the Catering Manager regarding service of events.
- Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events.
- Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event.
- Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events;
oversee the Banquet service staff and ensure they are following department, property and corporate policies and procedures.
Manage Human Resource responsibilities for specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensure quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.
MINIMUM REQUIREMENTS :
- High school diploma or equivalent
- Two (2) years of experience in catering and banquets or related field
- Work varied shifts, to include weekends and holidays
PREFERRED :
- Bachelor’s degree
- Two (2) years of experience as a banquet supervisor / captain in an operation of similar size and scope or manager / director experience in a smaller, luxury property
- Four (4) years of experience in catering and banquets or related field
Server
For this position, pay will be variable by location - plus tips.
A Server at Bahama Breeze takes pride in providing attentive and friendly service, which enables their Guests to be carefree as they sip on an island cocktail, tap in to their adventurous spirit as they taste unique items that deliver Caribbean inspired flavors and delight in being able to spend time with their family and friends creating lasting memories.
Servers also ensure Guest touch points are clean and sanitized and create an overall experience that leaves the Guest counting down the minutes until their next Caribbean Escape.
Working at Bahama Breeze means :
- Serving fresh, delicious Caribbean inspired food and refreshing tropical drinks
- Arriving every day with a Happy to be of Service mentality
- Creating an experience where guests can relax and recharge, like they are on a one hour island vacation
- Enjoying a culture that is vibrant, fun and filled with people who have a whatever-it-takes attitude
- Team Members receive competitive salary with weekly pay
- Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire up to 40 hours per calendar year)
- Flexible schedules
- Health and Wealth benefits
- Dining and other discounts
- Career Advancement opportunities
PORTER CONVENTION BANQUET
Description
The VISION of the Plaza Hotel & Casino is to be the place to be Downtown and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist.
The renaissance has begun, The Plaza Way!
Our guiding principles are :
- Always do the right thing
- Be respectful and considerate everyone matters
- Deliver more than others think possible
- Show passion for what we do and enthusiasm for who we are
POSITION SUMMARY :
It is the primary responsibility of the Convention Porter to set up and tear down various events in the various convention areas on property.
All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Top 5 Specific Job Functions :
- Maintain the cleanliness of the meeting rooms
- Set-up and breakdown rooms for both meetings and food functions
- Transport any food and beverage trays / items in public areas to service areas
- Stock and organize supply carts with designated materials and equipment, transporting to assigned function area
- Inspect set rooms for cleanliness and agreement to group requirements
Other Specific Job Functions :
- Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people, location of all Hotel function space and names of rooms, all styles of meeting and Banquet room settings and all safety guidelines
- Supervise and assist in maintaining and cleaning of meeting rooms
- Effectively communicate with management and staff in order to fulfill and address any issues or needs requested by the guest or other employees
- Sustain complete knowledge of and comply with all departmental policies / service procedures / standards
- Maintain complete knowledge of correct maintenance and use of equipment
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Use correct cleaning chemicals for designated items / surfaces, according to OSHA regulations and hotel requirements
- Retrieve clean linen and skirting from Laundry and stock in storage areas
- Set up rooms and function areas with designated tables, chairs, staging, dance floor, flip charts, easels, blackboards and other equipment as specified by group requirements and in accordance with departmental standards
- Set up table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and in accordance with departmental standards
- Refresh rooms as scheduled, following departmental standards
- Breakdown function areas as scheduled in accordance to departmental procedures, storing all reusable goods and return equipment to specified storage areas
- Maintain cleanliness and organization of closets; remove trash, wipe down shelves / counters; sweep and wax floor
- Performs all other job related duties as requested
This job description in no way states or implies that these are the only duties to be performed by the employee in this position.
It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
Required :
- Must be 21 years of age or older
- Working knowledge of all related banquet equipment
- Working knowledge of service and set-up standards
- Ability to take initiative and exhibit flexibility
- A highly motivated and energetic personality
- Excellent customer service skills
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- Able to effectively communicate in English, in both written and oral forms
- Previous experience in setting up and tearing down functions and events in an arena or convention center type environment preferred
- Must have interpersonal skills to effectively deal with management, employees and guests, and able to follow directions effectively
- Must possess effective listening skills, strong judgment skills and organizational skills to function effectively under time constraints and within established deadlines
Preferred :
- Previous experience in the hospitality industry or similar environment
- High School diploma or equivalent
- Previous experience working in a similar resort setting
CERTIFICATES, LICENSES, REGISTRATIONS :
Food Handler’s Card
The Plaza Hotel & Casino is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Plaza Hotel & Casino will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Server
Sammy’s Food & Wine, founded in 1989, operates 13+ locations throughout Southern California and Las Vegas and is continuing to add new concepts and locations.
We are known for our eclectic menu, consistent quality, and our signature Messy Sundae ®; and we also just added 20+ exciting new menu items
You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.
If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Job Duties
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food / beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen / bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment