Client Delivery Management

Full-time

Key Roles and Responsibilities :

  • Lead and coach a team of one or more Service Delivery Specialists
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
  • Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor / supplier
  • Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
  • Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
  • Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
  • Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client
  • Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
  • Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
  • Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
  • Negotiates and resolves contractual issues, including failure to meet contractual obligations
  • Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

Knowledge, Skills, and Attributes :

  • Ability to lead and coach a team
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent relationship-building skills
  • Strong ability in managing coordinated delivery of service
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • Ability to work well in a pressurized environment
  • Excellent client centricity
  • Excellent business acumen and commercial skills
  • Highly analytical with proven negotiation skills
  • Passionate, strong initiative, self-driven with a commitment to succeed

Academic Qualifications and Certifications :

Demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;

or a Ph.D. or equivalent degree without experience; or equivalent work experience

ITIL certification

Required Experience :

  • Demonstrated client engagement experience at a very senior level
  • Demonstrated experience in a Managed Services and / or Support Services environment
  • Demonstrated years of experience managing and leading a service delivery team and / or related function

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Client Delivery Management

NTT Indianapolis, IN
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Key Roles and Responsibilities :

  • Lead and coach a team of one or more Service Delivery Specialists
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
  • Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor / supplier
  • Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
  • Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
  • Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
  • Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client
  • Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
  • Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
  • Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
  • Negotiates and resolves contractual issues, including failure to meet contractual obligations
  • Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

Knowledge, Skills, and Attributes :

  • Ability to lead and coach a team
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent relationship-building skills
  • Strong ability in managing coordinated delivery of service
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • Ability to work well in a pressurized environment
  • Excellent client centricity
  • Excellent business acumen and commercial skills
  • Highly analytical with proven negotiation skills
  • Passionate, strong initiative, self-driven with a commitment to succeed

Academic Qualifications and Certifications :

Demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;

or a Ph.D. or equivalent degree without experience; or equivalent work experience

ITIL certification

Required Experience :

  • Demonstrated client engagement experience at a very senior level
  • Demonstrated experience in a Managed Services and / or Support Services environment
  • Demonstrated years of experience managing and leading a service delivery team and / or related function

Dimensiondatacareers

What will make you a good fit for the role?

Full-time
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Delivery Driver

Domino's Franchise Indianapolis, IN
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Job Description

ABOUT THE JOB

Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can.

What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for.

That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever.

Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.

Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.

JOB REQUIREMENTS AND DUTIES

You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery.

You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.

At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions / Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces / tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following :

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.

Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we Put our People First by making sure our work environment is safe and provides stability for you as a team member.

The brand continues to deliver the Power of Possible to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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Delivery Driver

AdvaCare Systems Indianapolis, IN
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Job Description

The Service Technician is a driving position responsible for the delivery, set up, pick up and troubleshooting of Durable Medical Equipment.

Job Duties

  • Deliver and install Medical Equipment in a safe and timely manner.
  • Safe operation of a company-owned 16’ Box Truck.
  • Instructing patients, family members, and caregivers on equipment functions while maintaining a friendly and professional demeanor.
  • Minor repair and equipment troubleshooting while in the field.
  • Thorough and accurate completion of all orders on a proprietary web-based inventory management system.

Job Requirements

  • High School Degree or G.E.D.
  • 1+ years of Delivery and / or Healthcare experience preferred.
  • Ability to lift an average of 50 pounds and perform strenuous work.
  • Basic phone / computer skills.
  • Ability to receive and maintain a DOT Medical Examiner’s Card.
  • All candidates must possess a clean driving record and criminal background. Candidates will also be subject to a drug screen to be considered for the position.

Shift Information

New Service Technicians are initially assigned to a late afternoon / early evening shift and participate in the company’s on-call rotation.

Benefits

AdvaCare Systems offers excellent starting pay, access to excellent health, dental, vision, and supplemental insurance offerings, and a top-notch 401k plan that includes a company match and profit sharing.

Also included is a competitive paid time off plan, and new Service Technicians earn a signing bonus in their first year of employment.

Key Words

Delivery, Driving, Service Technician, Healthcare, Hospice, Durable Medical Equipment

AdvaCare Systems is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, gender identification, sexual orientation, or national origin.

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Delivery Driver

Plumbers Supply Co. Indianapolis, IN
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Plumbers Supply Co, a family-owned business celebrating 102 years in 2023, has an immediate opening for a Delivery Driver at our branch in Indianapolis.

Schedule is Monday-Friday 6 : 30am-3 : 00pm (with possible required overtime)(hrs can be subject to change).

Working under the supervision of the Warehouse Manager, the person filling this position is expected to do the following :

  • Operate Company-Owned and leased box trucks (24 ft) and flatbed (straight) trucks (up to 26 ft) (Non-CDL) to facilitate the delivery of Plumbing & HVAC supplies, materials and any other related products according to customer delivery specifications.
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  • Checks and verifies product shipping count for delivery.
  • Performs all duties to ensure that all appropriate safety and security standards are followed.
  • Maintains and protects all property entrusted to driver in excellent condition.
  • Provides outstanding customer service during all shipping related operations.
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  • Functions as a contributing member of the warehouse team and other teams, as assigned.

Requirements :

  • Must be 21 years of age
  • Valid Class B Driver's License preferred
  • Must be able to lift up to 50 lbs. routinely
  • Must occasionally lift and / or move up to 75 lbs and occasionally lift and / or move up to more than 75 lbs with assistance
  • Customer Service Focused
  • Dependable Attendance
  • Excellent Communication and Customer Service Skills
  • Must have or be able to acquire a DOT medical card
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  • High School Diploma or GED Equivalent
  • Thorough knowledge of traffic laws and defensive driving
  • Pre-Employment Drug Screen & Background Check

Plumbers Supply Co offers an attractive salary & benefits package including health insurance, dental and vision insurance, 10 paid holidays, paid time off, life insurance, short- and long-term disability, robust wellness program providing incentives throughout the year, 401K with company match, and a partnership with ARGI Financial to provide support for employee's financial needs.

To Join Our Team, click the Apply Button!

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Amazon DSP Delivery Driver - Community Delivery Services LLC

Community Delivery Services LLC Indianapolis, IN
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Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day?

Apply to be a Delivery Driver today. We offer competitive compensation, benefits, a great company culture, and opportunities for growth.

Company Vehicle Provided! No CDL Required!

Why You’ll Love Working as a Delivery Driver :

  • Earn more : competitive compensation
  • Compelling Benefits : paid time off, overtime, paid training, company provided uniform and health insurance for all full-time employees
  • Independence : spend the majority of your day on the road delivering smiles to customers
  • Stay active : you’ll be on the move during your shift as you deliver packages from the delivery vehicle to the customer’s doorstep
  • Professional growth : we offer career growth opportunities such as moving into Lead Driver, Dispatcher, or Operations Manager roles, DOT certification, and professional development and training
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  • Use hand held device for routing information, customer delivery information.
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  • Must be comfortable driving and working in varying weather conditions. Load and unload packages to be delivered
  • Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers.
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  • Able to get in and out of van and walk up and down stairs through your shift

Delivery Driver Compensation & Benefits

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  • Paid Time Off

Delivery Driver Basic Requirements :

  • Must be at least 21 years old
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  • Must have a valid driver's license within the state of employment

IMMEDIATE OPENINGS AVAILABLE!!!

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

Permanent
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