NTT Jobs (179)

Key Roles and Responsibilities :

• Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
• Engage with stakeholders to deliver projects from original concept through final implementation
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Ensure that the project / programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Manage the delivery of the project / programme, including rigorous scope control and change management
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues
• Ensuring clear and concise communications to all stakeholders
• Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal.

This may include Client presentations of our delivery approach as part of a tender process.

• Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
• Coordinate activities of the project teams through task delegation, resource assignment and programme management

Knowledge, Skills, and Attributes :

• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent client-centricity skills and ability to work at client sites
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Excellent written and verbal communication skills
• Excellent team-building skills and ability to work in high-pressure environments
• Ability to manage urgent and complex tasks simultaneously
• Good business acumen and commercial skills
• Passionate, strong initiative, self-driven with a commitment to succeed
• Good influencing ability whilst taking a collaborative approach
• Decisive with good attention to detail ability
• Ability to promote project services to both internal stakeholders and external clients
• Competent in project change management

Academic Qualifications and Certifications :

• Project Management degree or equivalent with a moderate level of related experience
• Relevant project management certifications preferably PMP
• ITIL certification is preferable

Required Experience :

• Demonstrated moderate level project management experience preferably in a multinational professional services environment
• Proven client engagement experience
• Demonstrated understanding of the project life cycle
• Demonstrated competency in project change management
• Proven experience managing expectations when balancing alternatives against business and financial constraints

Join our dynamic team at NTT and discover the perfect balance between your professional aspirations and personal commitments - we welcome part-time candidates too!"

What will make you a good fit for the role?

Key Roles and Responsibilities :

• Lead and coach a team of one or more Service Delivery Specialists
• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
• Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor / supplier
• Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
• Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
• Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
• Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client
• Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
• Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
• Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
• Negotiates and resolves contractual issues, including failure to meet contractual obligations
• Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

Knowledge, Skills, and Attributes :

• Ability to lead and coach a team
• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent relationship-building skills
• Strong ability in managing coordinated delivery of service
• Excellent written and verbal communication skills
• Strong collaboration skills
• Ability to work well in a pressurized environment
• Excellent client centricity
• Excellent business acumen and commercial skills
• Highly analytical with proven negotiation skills
• Passionate, strong initiative, self-driven with a commitment to succeed

Academic Qualifications and Certifications :

Demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;

or a Ph.D. or equivalent degree without experience; or equivalent work experience

ITIL certification

Required Experience :

• Demonstrated client engagement experience at a very senior level
• Demonstrated experience in a Managed Services and / or Support Services environment
• Demonstrated years of experience managing and leading a service delivery team and / or related function

Dimensiondatacareers

What will make you a good fit for the role?

Want to be a part of our team?

This position will be part of the telecom billing and audit team for analysing and processing telecom invoices, as well as other services, for NTT Global Networks & NTT Com.

Working at NTT

Total Experience : 1 to 2 YearsEducational Qualification : Any Graduate and MBA / PGDBMLocation : Mumbai (Goregaon) Good to Have : Assist with end of the month billing tasks, and invoice loadingValidation of charges on invoices from service providersValidate and upload AP feeds received for all processed invoices in E-Business Suite and issue payment adviceAnalyze vendor outstanding balances on daily basis and help prioritize payments considering operating agreements and business relationshipsCoordinate with third party vendors for the invoice entry process and all issues related to systems and data entryDispute inaccurate billing and negotiate terms with vendors that insure cost is minimized to NTT Global NetworksAssist with weekly / monthly reporting requirementsAssist with reconciliation of accounts with vendorsAssist with cleaning up and structuring the databaseAssist with resolving the disputes on invalid charges with service providersCreating weekly, monthly, quarterly reports in as per requirements for management reviewDesign reporting formats to provide accurate information in a clear and concise mannerAd Hoc data collection, analysis and reporting as required.

i.e., Data / Field Formatting, Data Storage, and report Generation)Prepare and maintain documentation related to various processes and practice Who’s right for this Job?

Telecom background required2 3 yrs of experience in similar roleUnderstanding of accounting rules (GAAP)Excellent communication skill.

Proficiency in MS Office, especially PowerPoint and ExcelDedicated and process-orientedAttention to detail and accuracyPlanning and organizingExpertise in data analysisKnowledge of Oracle / SQL Server / Discoverer is an added advantage

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.

Key Roles and Responsibilities :

• Lead and coach a team of one or more Service Delivery Specialists
• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
• Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor / supplier
• Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
• Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
• Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
• Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client
• Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
• Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
• Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
• Negotiates and resolves contractual issues, including failure to meet contractual obligations
• Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

Knowledge, Skills, and Attributes :

• Ability to lead and coach a team
• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent relationship-building skills
• Strong ability in managing coordinated delivery of service
• Excellent written and verbal communication skills
• Strong collaboration skills
• Ability to work well in a pressurized environment
• Excellent client centricity
• Excellent business acumen and commercial skills
• Highly analytical with proven negotiation skills
• Passionate, strong initiative, self-driven with a commitment to succeed

Academic Qualifications and Certifications :

Demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;

or a Ph.D. or equivalent degree without experience; or equivalent work experience

ITIL certification

Required Experience :

• Demonstrated client engagement experience at a very senior level
• Demonstrated experience in a Managed Services and / or Support Services environment
• Demonstrated years of experience managing and leading a service delivery team and / or related function

Dimensiondatacareers

What will make you a good fit for the role?

Want to be a part of our team?

This position will be part of the telecom billing and audit team for analysing and processing telecom invoices, as well as other services, for NTT Global Networks & NTT Com.

Working at NTT

Total Experience : 1 to 2 YearsEducational Qualification : Any Graduate and MBA / PGDBMLocation : Mumbai (Goregaon) Good to Have : Assist with end of the month billing tasks, and invoice loadingValidation of charges on invoices from service providersValidate and upload AP feeds received for all processed invoices in E-Business Suite and issue payment adviceAnalyze vendor outstanding balances on daily basis and help prioritize payments considering operating agreements and business relationshipsCoordinate with third party vendors for the invoice entry process and all issues related to systems and data entryDispute inaccurate billing and negotiate terms with vendors that insure cost is minimized to NTT Global NetworksAssist with weekly / monthly reporting requirementsAssist with reconciliation of accounts with vendorsAssist with cleaning up and structuring the databaseAssist with resolving the disputes on invalid charges with service providersCreating weekly, monthly, quarterly reports in as per requirements for management reviewDesign reporting formats to provide accurate information in a clear and concise mannerAd Hoc data collection, analysis and reporting as required.

i.e., Data / Field Formatting, Data Storage, and report Generation)Prepare and maintain documentation related to various processes and practice Who’s right for this Job?

Telecom background required2 3 yrs of experience in similar roleUnderstanding of accounting rules (GAAP)Excellent communication skill.

Proficiency in MS Office, especially PowerPoint and ExcelDedicated and process-orientedAttention to detail and accuracyPlanning and organizingExpertise in data analysisKnowledge of Oracle / SQL Server / Discoverer is an added advantage

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.

Key Roles and Responsibilities :

• Lead and coach a team of one or more Service Delivery Specialists
• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
• Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor / supplier
• Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
• Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
• Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
• Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT’s overall growth objectives and serve the best interest of the client
• Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
• Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
• Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
• Negotiates and resolves contractual issues, including failure to meet contractual obligations
• Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

Knowledge, Skills, and Attributes :

• Ability to lead and coach a team
• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent relationship-building skills
• Strong ability in managing coordinated delivery of service
• Excellent written and verbal communication skills
• Strong collaboration skills
• Ability to work well in a pressurized environment
• Excellent client centricity
• Excellent business acumen and commercial skills
• Highly analytical with proven negotiation skills
• Passionate, strong initiative, self-driven with a commitment to succeed

Academic Qualifications and Certifications :

Demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;

or a Ph.D. or equivalent degree without experience; or equivalent work experience

ITIL certification

Required Experience :

• Demonstrated client engagement experience at a very senior level
• Demonstrated experience in a Managed Services and / or Support Services environment
• Demonstrated years of experience managing and leading a service delivery team and / or related function

Dimensiondatacareers

What will make you a good fit for the role?

Want to be a part of our team?

This position will be part of the telecom billing and audit team for analysing and processing telecom invoices, as well as other services, for NTT Global Networks & NTT Com.

Working at NTT

Total Experience : 1 to 2 YearsEducational Qualification : Any Graduate and MBA / PGDBMLocation : Mumbai (Goregaon) Good to Have : Assist with end of the month billing tasks, and invoice loadingValidation of charges on invoices from service providersValidate and upload AP feeds received for all processed invoices in E-Business Suite and issue payment adviceAnalyze vendor outstanding balances on daily basis and help prioritize payments considering operating agreements and business relationshipsCoordinate with third party vendors for the invoice entry process and all issues related to systems and data entryDispute inaccurate billing and negotiate terms with vendors that insure cost is minimized to NTT Global NetworksAssist with weekly / monthly reporting requirementsAssist with reconciliation of accounts with vendorsAssist with cleaning up and structuring the databaseAssist with resolving the disputes on invalid charges with service providersCreating weekly, monthly, quarterly reports in as per requirements for management reviewDesign reporting formats to provide accurate information in a clear and concise mannerAd Hoc data collection, analysis and reporting as required.

i.e., Data / Field Formatting, Data Storage, and report Generation)Prepare and maintain documentation related to various processes and practice Who’s right for this Job?

Telecom background required2 3 yrs of experience in similar roleUnderstanding of accounting rules (GAAP)Excellent communication skill.

Proficiency in MS Office, especially PowerPoint and ExcelDedicated and process-orientedAttention to detail and accuracyPlanning and organizingExpertise in data analysisKnowledge of Oracle / SQL Server / Discoverer is an added advantage

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.

Want to be a part of our team?

The SD Support Engineer (L2) ensure that IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.

Working at NTT

1. Monitor infrastructure remotely.

2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.

3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.

4. Investigate second line support calls assigned and identify the root cause of incidents and problems.

5. Provide telephonic support to clients.

What will make you a good fit for the role?

Want to be a part of our team?

This position will be part of the telecom billing and audit team for analysing and processing telecom invoices, as well as other services, for NTT Global Networks & NTT Com.

Working at NTT

Total Experience : 1 to 2 YearsEducational Qualification : Any Graduate and MBA / PGDBMLocation : Mumbai (Goregaon) Good to Have : Assist with end of the month billing tasks, and invoice loadingValidation of charges on invoices from service providersValidate and upload AP feeds received for all processed invoices in E-Business Suite and issue payment adviceAnalyze vendor outstanding balances on daily basis and help prioritize payments considering operating agreements and business relationshipsCoordinate with third party vendors for the invoice entry process and all issues related to systems and data entryDispute inaccurate billing and negotiate terms with vendors that insure cost is minimized to NTT Global NetworksAssist with weekly / monthly reporting requirementsAssist with reconciliation of accounts with vendorsAssist with cleaning up and structuring the databaseAssist with resolving the disputes on invalid charges with service providersCreating weekly, monthly, quarterly reports in as per requirements for management reviewDesign reporting formats to provide accurate information in a clear and concise mannerAd Hoc data collection, analysis and reporting as required.

i.e., Data / Field Formatting, Data Storage, and report Generation)Prepare and maintain documentation related to various processes and practice Who’s right for this Job?

Telecom background required2 3 yrs of experience in similar roleUnderstanding of accounting rules (GAAP)Excellent communication skill.

Proficiency in MS Office, especially PowerPoint and ExcelDedicated and process-orientedAttention to detail and accuracyPlanning and organizingExpertise in data analysisKnowledge of Oracle / SQL Server / Discoverer is an added advantage

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.

Want to be a part of our team?

The SD Support Engineer (L2) ensure that IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.

Working at NTT

1. Monitor infrastructure remotely.

2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.

3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.

4. Investigate second line support calls assigned and identify the root cause of incidents and problems.

5. Provide telephonic support to clients.

What will make you a good fit for the role?

Want to be a part of our team?

The SD Support Engineer (L2) ensure that IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.

Working at NTT

1. Monitor infrastructure remotely.

2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.

3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.

4. Investigate second line support calls assigned and identify the root cause of incidents and problems.

5. Provide telephonic support to clients.

What will make you a good fit for the role?

Want to be a part of our team?

This position will be part of the telecom billing and audit team for analysing and processing telecom invoices, as well as other services, for NTT Global Networks & NTT Com.

Working at NTT

Total Experience : 1 to 2 YearsEducational Qualification : Any Graduate and MBA / PGDBMLocation : Mumbai (Goregaon) Good to Have : Assist with end of the month billing tasks, and invoice loadingValidation of charges on invoices from service providersValidate and upload AP feeds received for all processed invoices in E-Business Suite and issue payment adviceAnalyze vendor outstanding balances on daily basis and help prioritize payments considering operating agreements and business relationshipsCoordinate with third party vendors for the invoice entry process and all issues related to systems and data entryDispute inaccurate billing and negotiate terms with vendors that insure cost is minimized to NTT Global NetworksAssist with weekly / monthly reporting requirementsAssist with reconciliation of accounts with vendorsAssist with cleaning up and structuring the databaseAssist with resolving the disputes on invalid charges with service providersCreating weekly, monthly, quarterly reports in as per requirements for management reviewDesign reporting formats to provide accurate information in a clear and concise mannerAd Hoc data collection, analysis and reporting as required.

i.e., Data / Field Formatting, Data Storage, and report Generation)Prepare and maintain documentation related to various processes and practice Who’s right for this Job?

Telecom background required2 3 yrs of experience in similar roleUnderstanding of accounting rules (GAAP)Excellent communication skill.

Proficiency in MS Office, especially PowerPoint and ExcelDedicated and process-orientedAttention to detail and accuracyPlanning and organizingExpertise in data analysisKnowledge of Oracle / SQL Server / Discoverer is an added advantage

What will make you a good fit for the role?

Why Join NTT Global Networks NTT Global Networks, a business division of NTT Ltd., is a leader in software-defined managed network services for global enterprises focused on providing end-to-end connectivity and unmatched customer support.

Our global expertise and network reach include the world’s largest SaaS and Cloud providers. We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes.

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including :

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost.
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business.
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure.