Claim Manager, Airline & Severe Loss

Full-time

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes;

we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession.

Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

The Aerospace claims team is a global unit providing comprehensive claims service for manufacturers, airlines, airports and general aviation clients.

About the role

Reporting to the Head of North America (NA) Aerospace Claims, the Airline & Severe Loss Claim Manager is a key leadership position responsible for the proactive management of all aspects of the NA Aerospace Airline & Severe Loss Claim proposition.

In this role, you will serve as the lead technical referral point for NA Aerospace Airline & Severe Loss Claim team members, and will collaborate with NA Aerospace and Specialty leadership, NA and Global Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer centric NA Aerospace claim proposition.

What you need to know :

  • Provide strong technical Aerospace claim leadership aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives
  • Work closely with the Head of NA Aerospace Claims to ensure appropriate resource levels and skill sets to support the NA Aerospace claim portfolio
  • Establish and maintain strong relationships with Aerospace underwriting, actuaries, finance, reinsurance and other stakeholders
  • Develop and maintain relationships with Global, Regional, and local Aerospace customers and brokers
  • Identify and report NA Aerospace claim trends, lessons learned and risk management opportunities to Aerospace stakeholders

What we’re looking for :

  • Proven leadership and personnel management skills
  • Demonstrated an established reputation in Aerospace Insurance claim management amongst stakeholders, customers and brokers
  • Extensive Aerospace major loss and litigation claim management experience
  • Highly collaborative approach across functions and geographies
  • Ability to manage and influence team and stakeholders across North America
  • Strong technical Aerospace claim capability to manage and oversee AIG’s NA Airline and Severe Loss Claim portfolio

LI-AIG

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Apply Now

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Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes;

we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession.

Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

The Aerospace claims team is a global unit providing comprehensive claims service for manufacturers, airlines, airports and general aviation clients.

About the role

Reporting to the Head of North America (NA) Aerospace Claims, the Airline & Severe Loss Claim Manager is a key leadership position responsible for the proactive management of all aspects of the NA Aerospace Airline & Severe Loss Claim proposition.

In this role, you will serve as the lead technical referral point for NA Aerospace Airline & Severe Loss Claim team members, and will collaborate with NA Aerospace and Specialty leadership, NA and Global Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer centric NA Aerospace claim proposition.

What you need to know :

  • Provide strong technical Aerospace claim leadership aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives
  • Work closely with the Head of NA Aerospace Claims to ensure appropriate resource levels and skill sets to support the NA Aerospace claim portfolio
  • Establish and maintain strong relationships with Aerospace underwriting, actuaries, finance, reinsurance and other stakeholders
  • Develop and maintain relationships with Global, Regional, and local Aerospace customers and brokers
  • Identify and report NA Aerospace claim trends, lessons learned and risk management opportunities to Aerospace stakeholders

What we’re looking for :

  • Proven leadership and personnel management skills
  • Demonstrated an established reputation in Aerospace Insurance claim management amongst stakeholders, customers and brokers
  • Extensive Aerospace major loss and litigation claim management experience
  • Highly collaborative approach across functions and geographies
  • Ability to manage and influence team and stakeholders across North America
  • Strong technical Aerospace claim capability to manage and oversee AIG’s NA Airline and Severe Loss Claim portfolio

LI-AIG

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

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Requirements

High School diploma or GED.

Must meet the minimum requirements for an ATP or RATP certificate.

ATP written is preferred.

Meet the current interview and hiring minimum age and flight hours requirements set by the FAA and Company...

Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

Other duties may be assigned to this position as needed.

Provides the Captain with proper planning of each flight utilizing all applicable weather information and reports in accordance with Company policies and procedures and Federal Aviation Regulations (FARs).

Determines that the aircraft is air-worthy in accordance with FARs and Company policies and procedures; completes appropriate preflight inspections.

Along with the Captain, ensures the flight is planned and fueled properly so that the flight may be conducted safely and in accordance with policies and regulations...

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