Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Diego, CA (SAN).

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.

• Minimum 18 months Airline Experience Preferred
• Strong leadership abilities
• Excellent focus on Customer and Client satisfaction
• Must be able to work morning, afternoon and / or night shift
• Ability and willingness to work harmoniously in a team environment
• Strong leadership, but stronger team player
• Ability to work under pressure
• Able to communicate effectively, verbally and in writing
• Thorough knowledge of airport operations : Arrivals, Departures, Ticket Counter
• Basic knowledge of airline reservations
• Able to solve basic problems within the operation : DBC, Delays, Cancellations, Etc.
• Computer, typing and ticketing experience
• Able to operate independently and work varied hours

Date Posted : 2023-04-20

2023-04-20

Country :

United States of America

Location :

HCA21 : Aerostructures - Chula Vista 850 Lagoon Blvd, Chula Vista, CA, 91910 USA

Position Role Type : Hybrid

Hybrid

Collins Aerospace is looking for an Airline Support Manager (ASM) who will work as the technical field representative between Collins Aerospace and our IATA I airline customers (IATA I : International Air Transport Association, Region One The America’s).

Airline Support Managers act as the primary liaison between our airline customers and our Collins Aerostructures’ Aftermarket Support Organization.

This position works in a hybrid capacity, with the position located at our Chula Vista facility.

Primary Responsibilities :

• Interface directly with airline personnel at all levels to ensure exceptional customer experience
• Provide time bound technical support including technical inquiry resolution, product updates, maintenance troubleshooting, and training to airline customers
• Travel regionally to make onsite customer visits. Developing and maintaining airline relationships that will ensure a strong positive customer experience
• Support Operator / OEM / Industry conferences with technical service / support and nacelle solutions
• Provide and encourage airline customer participation in customer surveys and manage improvement actions stemming from results
• Collaborates with other Aftermarket support functions i.e., AMTS, MRO & SPARES to ensure coordinated customer response for both technical and commercial solutions
• Recommend maintenance, repair and overhaul services
• Participate in customer Entry Into Service (EIS) and Initial Provisioning conferences to assist with customer product familiarization
• Partner with airlines to support field and fleet data collection
• Identify and implement continuous improvement initiatives and develop standard process / job instructions
• Able to travel up to 25% domestically and internationally

Basic Qualifications :

• Bachelor’s degree and typically 8 years of prior relevant experience
• Advanced Degree in a related field and typically minimum 5 years experience
• In absence of a degree, 12 years of relevant experience is required.
• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.
• Experience with Continuous Improvement Tools.
• Able to communicate and make presentations to senior level leadership.
• Able to read Engineering Drawings.
• Experience managing multiple projects simultaneously.
• Experience with customer engagement.

Preferred Qualifications :

• Possess Nacelle / Engine component knowledge and understands manuals (AMM, CMM, IPC, SRM).
• Proficient in Spanish both verbal and written.
• TeamCenter, SharePoint, SAP, CATIA experience.
• Analytical skills including tools such as : Excel, Power BI, Tableau or other data analytical software.
• Experience with CRM software : MS Dynamic or other software’s.
• Experience with Lean, Six Sigma or ACE.
• Flexible and motivated with strong relationship building skills internally and externally with both customers and suppliers.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.

Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions.

These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues.

We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come.

We are looking for the best and brightest to fly and land with us!

Collins Aerospace Diversity & Inclusion Statement

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.

We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Please consider the following role type definitions as you apply for this role.

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid : Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote : Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Some of our competitive benefits package includes :

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Employee Scholar Program, tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy : Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
• Ovia Health, fertility and family planning
• Employee Assistance Plan, including up to 5 free counseling sessions
• Incentives for a Healthy You
• Bright Horizons, back-up child / elder care and college coach resources
• Autism Benefit
• Doctor on Demand, virtual doctor visits
• Adoption Assistance
• Teladoc Medical Experts, second opinion program
• And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note :

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher, again and again.

The salary range for this role is 94,000 USD - 196,000 USD; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.

Privacy Policy and Terms :

Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Diego, CA (SAN).

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.

• Minimum 18 months Airline Experience Preferred
• Strong leadership abilities
• Excellent focus on Customer and Client satisfaction
• Must be able to work morning, afternoon and / or night shift
• Ability and willingness to work harmoniously in a team environment
• Strong leadership, but stronger team player
• Ability to work under pressure
• Able to communicate effectively, verbally and in writing
• Thorough knowledge of airport operations : A rrivals, Departures, Ticket Counter
• Basic knowledge of airline reservations
• Able to solve basic problems within the operation : DBC, Delays, Cancellations, Etc.
• Computer, typing and ticketing experience
• Able to operate independently and work varied hours

Required Skills

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient
• Basic Math Skills : Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

Required Experience

Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient
• Basic Math Skills : Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals

to join our team at the San Diego!

The position requires no prior experience and offers :

• Pay starting at $17.00 per hour.
• Daily Pay.
• Flight Benefits.
• Opportunities for advancement into leadership and many other positions.

Job Summary :

Airport Ramp Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist with ramp services including waste disposal and re-servicing of aircraft.

Responsibilities Summary :

• Lift, load, unload, and transport customer bags and cargo to / from aircraft, bag carts, and conveyor belts,
• Drive and operate ground support equipment.
• Prepare the cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories.
• Ensure necessary ground equipment is available in the ramp area and bag room for upcoming flights.
• Man ticket counters.
• Perform Customer Service and Ramp services.
• Follow company and federal safety regulations and procedures.