Customer service agent
GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at the MSP Airport supporting both our Alaska Airline and JetBlue Airline Partners!
The position requires no prior experience and offers :
- Pay starting at $18.00 per hour.
- Daily Pay.
- Flight Benefits.
- Travel Discounts.
Job Summary :
As a customer service agent, you are the first impression of a passenger's airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints.
Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast-paced environment with time constraints to meet published departure goals.
A professional and positive image must be consistently displayed by the employee.
Responsibilities :
- Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
- Must be able to announce both incoming and outbound flights.
- Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures.
- Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
- Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
- Able to stand and work in one location for up to four hours at a time.
- You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
- Work independently without direct supervision.
Related Jobs
Customer service agent
GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at the MSP Airport supporting both our Alaska Airline and JetBlue Airline Partners!
The position requires no prior experience and offers :
- Pay starting at $18.00 per hour.
- Daily Pay.
- Flight Benefits.
- Travel Discounts.
Job Summary :
As a customer service agent, you are the first impression of a passenger's airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints.
Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast-paced environment with time constraints to meet published departure goals.
A professional and positive image must be consistently displayed by the employee.
Responsibilities :
- Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
- Must be able to announce both incoming and outbound flights.
- Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures.
- Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
- Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
- Able to stand and work in one location for up to four hours at a time.
- You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
- Work independently without direct supervision.
Dispatcher
Are you looking for a new career journey? When you come onboard at Sun Country Airlines , you’re joining a dynamic team that operates a new breed of hybrid airplanes based in Minnesota with flights spanning across North America and the Caribbean.
Join our fast-growing low-cost airline that operates a diversified network including our scheduled service business, charter, and cargo businesses.
We are Celebrating 40 years of flying and would love to have you join our team!
Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a exciting and growing company.
Our Dispatchers enjoys these benefits and more :
- Comprehensive benefit package including dental and vision
- PPO and high deductible health plans
- Health savings account and Flexible Spending Account
- Starting day one free standby and discounted travel privileges for employees, family, & friends
- 401(k) match
- Paid Time Off
- Paid holidays
- Life and AD&D Insurance
- Employee Assistance Program including counseling for employees and their family
- Fitness incentive and Stop Smoking Support
Essential roles and responsibilities of Dispatcher :
- Conduct flight planning, dispatch releases, operational control, and flight monitoring for all flight operations withing assigned route system
- Review and update applicable crews of system-wide weather, maintenance data, and crew resource factors to develop an effective operation
- Support the operation by providing crews flight planning, weather, fuel, and alternate airport information
- Conduct pre-flight briefings with crews to include current weather, NOTAMS, and field conditions
- Administer the routes and re-routes for aircraft and flight crew to maintain schedule integrity, and to accommodate for maintenance, crew time, and weather.
- Review and revise Jeppesen’s and all other relevant department manuals
- Communicate basic weather and forecast to appropriate stakeholders
- Communicate and coordinate with Air Traffic Control
- Ensure all flight related operations are conducted in a safe and efficient manner in accordance with the Federal Aviation Requirements (FAR) and company policies and procedures
- Coordinate with the maintenance department regarding mechanical problems and MEL's
- Any other duties assigned by management
Classification : Full-time, Non-Exempt
Working Location : This position is open in Minneapolis, MN
The qualifications we are looking for in a Dispatcher :
- Valid FAA Aircraft Dispatch Certificate
- At least one-year Part 121 Domestic / Flag dispatch experience
- Excellent computer skills
- Exceptional ability to multi-task while working under pressure
- Strong knowledge of applicable Federal Aviation Regulations, Weather and technical dispatch skills
- Must be flexible to work all shifts including weekends and holidays.
- Preferred Skills, qualification, and Education
- Bachelor’s degree in related field
- Experience with NavBlue Flight Planning
- Experience with AeroData
Sun County Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.
It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Club attendant
MSP AIRLINE CLUB ATTENDANT- UNITED CLUB
- US-MN-SAINT PAUL
- System ID : 773634
- Category : Food Service
- Employment Status : Full-Time
- Unit Name : UNITED CLUB MSP PER PAX
- Unit Contact : [email protected]
Benefits Eligibility
Full Time Benefits : At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance.
We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees).
Position Summary
The Banquet Support Wait Staff will provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer’s expectations.
The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position.
These responsibilities may differ among accounts, depending on business necessities and client requirements.
General Responsibilities :
- Greets and seats customers.
- Presents customers with menus.
- Serves food to customers at a limited number of tables, using proper rules of etiquette.
- Makes appropriate meal and beverage suggestions and answers questions regarding food preparation.
- Writes a food check and / or memorizes the order.
- Relays the order to the kitchen.
- Accepts payment, refers customers to the cashier or operates the cash register.
- Cleans and sanitizes workstations and equipment and assists in clearing and resetting tables.
- May carve meat, fish or poultry and / or prepare flaming dishes and desserts.
- May carry and distribute supplies and equipment.
- May assist others in the preparation of foods and properly store food.
- May total bills and may be asked to respond to complaints regarding food or service.
- May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans.
- May assist with stocking food inventory.
- Attends all allergy and food borne illness in-service training.
- Complies with all Sodexo HACCP policies and procedures.
- Reports all accidents and injuries in a timely manner.
- Complies with all company safety and risk management policies and procedures.
- Participates in regular safety meetings, safety training and hazard assessments.
- May perform other duties and responsibilities as assigned.
Qualifications & Requirements :
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Maintains high standards for work areas and appearance.
- Maintains a positive attitude.
- Ability to work a flexible schedule helpful.
- Must comply with any dress code requirements.
- Must be able to work nights, weekends and some holidays.
- Attends work and shows up for scheduled shift on time with satisfactory regularity.
Experience / Knowledge :
- High School diploma, GED, or equivalent experience.
- 0 to 1 year related experience.
Skills / Aptitude :
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Ability to maintain a positive attitude.
- Ability to communicate with co-workers and other departments with professionalism and respect.
- Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
- Ability to use a computer.
- Ability to listen carefully to their customers’ orders, explain drink and food items and make menu recommendations.
- Ability to provide clear directions and respond accordingly to employees.
Physical Requirements :
- Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
- Significant walking or other means of mobility.
- Ability to work in a standing position for long periods of time (up to 8 hours).
- Ability to reach, bend, stoop, push and / or pull, and frequently lift up to 35 pounds and occasionally lift / move 40 pounds.
Working Conditions (may add additional conditions specific to defined work location) :
- Generally in an indoor setting; however, may supervise outside activities and events.
- Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
- While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat / cold during support of outside activities.
- The noise level in the work environment is usually moderate to loud.
Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.
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