Our client is now hiring an experienced Account Manager.The primary responsibility is to maximize the sales of our services in NYC area to existing clients and new customers and prospects.

These services include : Document Storage , Electronic Document Management Solutions, Data Storage, Pathology Storage and Shredding .

Other key responsibilities include :

  • Manage and upselling to assigned client base
  • Lead generation and prospecting activities to maintain required pipeline of prospect accounts
  • Qualify, research, track and develop leads into viable opportunities
  • Effectively articulate the value proposition to multiple organizational levels
  • Develop strong business cases, proposals and presentations for sales opportunities
  • Negotiate the terms of agreements and close sales
  • Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
  • Participation in professional organizations (sales, marketing, industry associations)

Desired Skills & Experience

  • Minimum of 2 years of consultative sales experience selling electronic document management solutions or SaaS
  • A strong hunter mentality the ability to prospect and sell into existing and new account opportunities
  • Driven to succeed and excel, with a passion and enthusiasm for the business
  • Excels in an entrepreneurial atmosphere with constant change
  • Self-motivated and self-directed
  • Exceptional work ethic
  • Independent thinker
  • Technical awareness can confidently converse with C-level contacts
  • Strong relationship building skills.
  • Proven record of exceeding quota in previous positions
  • Demonstrated ability to win competitive account sales
  • Excellent written and oral communication skills
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Atlanta, GA, USA Boston, MA, USA Charlotte, NC, USA Chicago, IL, USA Columbus, OH, USA Fort Worth, TX, USA Kansas City, MO, USA Louisville, KY, USA Nashville, TN, USA New York, NY, USA Philadelphia, PA, USA United States Virtual Req #1340 Thursday, June 15, 2023 For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.

With divisions focused on manufacturing, wholesale / retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most.

It’s how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners.

But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.

  • We offer competitive benefits focused on employee well-being, including paid volunteer time off!
  • We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
  • We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row.
  • Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position.

Applications without a resume will not be considered.

The primary role for the Account Manager will be to identify cross-sell / upsell opportunities for additional software and training by staying in routine contact with the customer base via phone, online meeting, and email, and ensure customer satisfaction throughout the customer’s tenure.

ROLE AND RESPONSIBILITIES

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.

Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Develop a strong understanding of ECI Shoptech's products / JB² and communicate the value to the customer base effectively.
  • Keep customers informed of new product offerings.
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  • Build a sales pipeline with existing customers via outbound calling, email communications, and other direct marketing methods.
  • Consistently meet or exceed monthly, quarterly and yearly sales quota goals in accordance with the strategic plan.
  • Consistently log and record each-and-every outreach made, in Salesforce, producing regular activity reports.
  • Meet daily, weekly, and monthly quality communication goals in accordance with the strategic plan.
  • Remains low or off the Exceptions Dashboards by following-up on all outstanding activities within your territory.
  • Produce quality calls with your customer by building relations and truly digging for sales opportunities.
  • Produce quality demos with your customers, as well as in hot seat training.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Knowledge of manufacturing software is helpful but not required.
  • Proficient in Microsoft Excel, Microsoft Word and Outlook email.
  • Salesforce experience a plus
  • Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Sales Experience helpful but not required
  • Highly self-motivated
  • Ability to work with little supervision.
  • Excellent written and verbal communication.
  • Works well with others.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to do the following :

  • Perform some repetitive motion activities.
  • Sit for long periods of time.
  • Speak for long periods of time, as most interaction takes place via phone and online meetings.
  • Perform software demonstrations (online) which may require 1 to 2 hours meetings without breaks.

LI-REMOTE

In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our CODE : Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

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