Summary : Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities :

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested;

accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea / soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates :

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Restaurant Associate maintains a drug-free workplace.

Job Overview :

A Bloomingdale’s Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world.

Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings.

At Bloomingdale’s, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other.

Essential Functions :

• Provide excellent service to ensure customer satisfaction
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
• Understand typical Coursing as well as the it’s link to upselling
• Take accurate food and drinks orders, using ordering system
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure

Qualifications and Competencies :

• High School Diploma or equivalent required
• Effectively communicate and present information in one-on-one and small group situations to customers
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

Physical Requirements :

• Position requires prolonged periods of standing / walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift / move up to 25lbs

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