A Bar Boy is responsible to assist the Bartenders, Waiters and Waitresses in the serving and clearing of food and beverage orders, providing the highest degree of guest satisfaction and maintaining work stations and Food and Beverage outlets in order.

To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing?

As a Bar Boy, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.

A Bar Boy will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards :

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Efficiently completes opening, closing and other side duties
• Maintains all equipment in a clean and polished fashion as required
• Ensures that required chemicals for duty are requisitioned and available for usage
• Ensures that bars are sanitized and spotless before completion of duties
• Replenishes bar supplies such as liquor, fruit, ice and dishes
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Bar Boy serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

• Positive attitude
• Good communication skills (oral and written)
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Experience in Food and Beverage department and / or industry
• Knowledge of the appropriate table settings and service ware
• Knowledge of Food Hygiene Regulations
• Ability to grasp, lift and / or carry, or otherwise, transport up to 50 lbs. through a crowded room

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams : Best-in-Class PTO

Go Hilton Travel Discount Program

Hotel rates as low as $40 / night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support

Flexible Schedules Access to your pay when you need it

through DailyPay

Main Responsibilities of a Waiter / Waitress :

Taking orders and delivering food and beverages.

Helping guests with menu recommendations.

Providing exceptional customer experience.

Waiter / Waitress Job Description :

Our restaurant is looking for a waiter / waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter / waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter / waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables.

All our waiters / waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter / waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable.

A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter / Waitress :

Greeting, seating, and escorting guests.

Providing menu recommendations and additional information.

Upselling additional products when appropriate.

Checking ID's to prevent minors from ordering alcoholic beverages.

Taking orders using software, order slips, or by memorization.

Communicating order details to the kitchen staff.

Delivering food and beverages in a timely fashion.

Delivering checks and collecting bill payments.

Cleaning and maintaining the appearance of tables and tableware.

Providing exceptional customer experience.

Waiter / Waitress Job Requirements :

Must have prior experience as a waiter / waitress.

Must showcase teamwork and communication skills.

Must be able to handle money transactions responsibly.

Must be able to multitask and act quickly.

Must be flexible and ready to work in shifts.

Must carry at least a high school diploma.

At HMD Bar and Grill, we provide our guests with the freshest ingredients and flavors, while treating each guest like family with personal care and service.

Located in the heart of Chicago Ridge, we aim to connect the neighborhood to an upscale casual American dining experience where you can impress a date, enjoy a quality meal with family, or host an important event with an impressive ambiance.

Whatever your needs are, we will make sure to provide an environment where absolute guest satisfaction is our highest priority.

Summary : Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities :

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested;

accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.

• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea / soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates :

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Touchpoint maintains a drug-free workplace.