Job Summary:
The primary purpose of this role is to support the day-to-day operations of Lowe’s Workforce Management (WFM) programs. This position not only leads projects that impact store labor productivity, but also delivers analytics and insights to senior leadership. This includes all aspects of financial planning for a multi-billion-dollar expense, creating a store organizational design to deliver on strategic efforts, and supporting WFM software applications to ensure stores are staffed to provide great customer experiences across all stores.

Key Responsibilities:
• Identifies and recommends areas of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions
• Conducts analysis and data modeling used to improve store productivity and drive business performance, and develops recommendations informed by senior experience on high impact, high visibility projects
• Creates intricate models used in payroll planning, long range planning, and wage growth projections, providing insight into the best utilization of business resources
• Uses engineered labor standards to develop a store operating model
• Delivers in-depth analysis of labor allocation, including the use of complex statistical models, engineered labor standards, and field operations input to develop recommendations for executive leadership
• Synthesizes information from a variety of sources to derive insights and provide subject-matter expertise
• Completes inputs for forecasts used to predict the labor capacity and financial resources necessary for payroll allocation and store organizational design at Lowe’s
• Identifies and presents actionable insights to resolve workforce planning and management challenges
• Proactively benchmarks budget, analysis, and scope of projects to ensure they fall within the available resources and timelines, while providing the input necessary for the success of the business
• Partners closely with HR and Finance to determine employee fill rates, hiring projections, staff planning, and financial planning

Required Qualifications:

• Bachelor’s Degree in Operations Engineering, Data Science, Management, Engineering, Business Analysis, or a related field
• 3 Years Experience related to workforce planning, data science, or data modeling. A Bachelor’s degree (or higher) will be considered in lieu of requisite experience
• 2 Years Experience related to workforce planning, data science, or data modeling. A Bachelor’s degree (or higher) will be considered in lieu of requisite experience

Preferred Qualifications:

• Masters Degree in Operations Engineering, Data Science, Management, Engineering, Business Analysis, or a related field
• 2 Years Experience in an analytical role
• 2 Years Experience using business intelligence and reporting tools (MicroStrategy, TM1, Hyperion/Essbase, Business Objects, Cognos, Teradata, etc.)
• 2 Years Experience using business analysis and data visualization tools (e.g. Tableau, Qlik, Power BI, etc.) to perform analysis
• 1 Year Experience using Python, R, Java, or comparable Object-Oriented programming language
• 1 Year Experience working on Agile project management teams
• Excellent communication skills and ability to work in a team
• Ability to problem solve creatively and learn quickly
• Ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment

About Lowe's:
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
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EEO Statement

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
• Delivering a checkout experience that is quick, professional, and friendly.
• Ensuring merchandise is accurately scanned and meets the needs of the customer.
• Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe’s. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications
• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• 6 months experience working in any department at a Lowe's retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

EEO Statement

Job Summary:
The primary purpose of this role is to support the day-to-day operations of Lowe’s Workforce Management (WFM) programs. This includes store scheduling and timekeeping processes using the UKG (Kronos) Workforce Management application.
This position will serve both store and field users in the use of UKG and serve as an advisor to help improve overall end-user adoption and execution of the workforce management system. This position takes an active role in researching issues, identifying solutions, and recommending process and/or configuration changes in UKG. The role will also be responsible for collaboration involving new system functionality and feature upgrades available from the software vendor. This includes testing system functionality and working with IT to resolve any defects/issues that may arise.

Key Responsibilities:

• Identifies opportunities and makes recommendations to improve scheduling/timekeeping processes.
• Performs weekly data updates to ensure store schedules are created accurately.
• Responds to store and field questions with a sense of urgency and in a professional manner.
• Organizes and maintains the standard responses to common questions received from store and field associates.
• Monitors store and field questions identifying training opportunities for end users of the scheduling and timekeeping software and recommends solutions.
• Collaborates closely with HR partners to identify gaps in training, develop training content, and work to ensure stores are maximizing the value of the UKG application.
• Updates existing training material as the business needs change.
• Works closely with IT partners to identify solutions to issues in the UKG application.
• Conducts testing on the scheduling/timekeeping software to ensure that it is producing the expected results.
• Prioritizes work effectively between daily activities and project work.

• Bachelors Degree in Operations Management, Industrial Engineering, Finance, Data Science, or a related field Or 2 years of relevant Kronos experience
• 1 Year Experience related to Demonstrated proficiency in managing UKG Workforce Central or UKG Dimensions.
• 1 Year Experience using Microsoft Word, Excel, and PowerPoint.

• Excellent communication skills and ability to work in a team.
• 1 Year Experience in an analytical role.
• 1 Year administrative and configuration experience with UKG Workforce Central or UKG Dimensions.
• 1 Year Experience implementing UKG Dimensions software.
• 1 Year Experience using Microsoft Access
• Solid problem-solving skills to identify root cause with a solution.
• Ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment

About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
#LI-81BMAT

EEO Statement

Job Summary

The primary purpose of this role is to lead, assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

Key Responsibilities

• Leads the development and implementation of store improvement tools and processes, with limited guidance from the Store Operations Manager.
• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Utilizes and analyze field feedback and reporting to provide recommendations for process improvement and projects to field leadership.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Utilizes qualitative and quantitative analytics prior to development and after implementation to identify ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Analyzes post-project feedback to provide continuous improvement solutions.
• Manages projects by building the project plan and ensuring on target and timely delivery of imitative desired output and integration
• Solves complex business problems by performing competitive and market analysis, utilizing subject matter experts both internally and externally where needed
• Enhance and develop associate facing technology to improve productivity and efficiency.
• Reviews, approves, and publishes, policies, procedures, and processes for new store initiatives, at times, executing the process of documenting.

#LI-81BMAT

EEO Statement

Job Summary:
The primary purpose of this role is to support the day-to-day operations of Lowe's workforce management software, UKG (Kronos). This includes store scheduling and timekeeping processes using the UKG (Kronos) Workforce Management application.
This position supports projects that impact store labor scheduling productivity and provides recommendations to senior leadership to improve overall end-user adoption and execution of the workforce management system. This role will deliver on strategic efforts to ensure stores are staffed to provide great customer experiences across all stores.
The Sr. Analyst will collaborate across the organization to develop new system functionality and feature upgrades available from the software vendor. This includes testing system functionality and working with IT to resolve any defects/issues that may arise.

Key Responsibilities:

• Identifies opportunities and makes recommendations to improve scheduling/timekeeping processes.
• Performs weekly data updates to ensure store schedules are created accurately.
• Responds to store and field questions with a sense of urgency and in a professional manner.
• Organizes and maintains the standard responses to common questions received from store and field associates.
• Monitors store and field questions identifying training opportunities for end users of the scheduling and timekeeping software and recommends solutions.
• Collaborates closely with HR partners to identify gaps in training, develop training content, and work to ensure stores are maximizing the value of the UKG application.
• Updates existing training material as the business needs change.
• Works closely with IT partners to identify solutions to issues in the UKG application.
• Conducts testing on the scheduling/timekeeping software to ensure that it is producing the expected results.
• Prioritizes work effectively between daily activities and project work.

• Bachelors Degree in Operations Management, Industrial Engineering, Finance, Data Science, or a related field Or 3 years of relevant Kronos experience
• 3 Years Experience related to Demonstrated proficiency in managing UKG Workforce Central or UKG Dimensions.
• 2 Years Experience using Microsoft Word, Excel, and PowerPoint.

• Excellent communication skills and ability to work in a team.
• 2 Years Experience in an analytical role.
• 2 Years administrative and configuration experience with UKG Workforce Central or UKG Dimensions.
• 1 Year Experience implementing UKG Dimensions software.
• 1 Year Experience with the ability to problem solve creatively and learn quickly.
• 1 Year Experience with the ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment.

About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
#LI-81BMAT

EEO Statement