What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:
• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.
• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.
• Engaging in safe work practices and encouraging others to do the same.
The Customer Service Associate is responsible for customers’ experience with Lowe’s. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications
• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Bi-lingual skills, if applicable to the store.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Life. Career. Build it Together Here.

At Lowe’s, we’ve always been more than a home improvement store. For thousands of Lowe’s associates, we’re the beginning of all types of careers that help improve their lives and the lives of our customers. From seasonal jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a part-time position or a place where you can plant yourself and build your career, we have a team of associates ready to work together. Our teams’ commitment to each other extends to the community as well. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods. We believe life and career are equally important at Lowe’s.

As a Merchandising Part-Time Days associate at Lowe’s, you’ll be a driving force behind every moment where great customers, retail associates, products, and ideas come together. You will also:
• Keep Lowe’s retail stores prepped with the newest merchandise, helpful product displays, and the latest pricing and signage.
• Help customers find the right products consistently, quickly, and easily.
• Organize store merchandise with customer and business goals in mind.
• Collaborate with vendors and associates to support customer and store needs.

What’s in It for You?
Advantages
Immediately hiring Merchandising Part-Time Days associates near you, Lowe’s retail locations offer a chance to make a difference for customers and teammates in their first day on the job. You’ll learn, grow, and celebrate wins together with your Lowe’s team. As member of the Merchandising team, you will also:

• Receive a 10% discount on everything at Lowe’s.
• Gain access to training and tuition reimbursement programs.
• Be eligible for performance-based bonuses.
• Work with a talented team who will treat you like family.
• Gain access to comprehensive physical, mental, and financial benefits *.

Your Day as a Merchandising Associate at Lowe’s
Responsibilities
• Create eye-catching product displays at our retail locations.
• Follow detailed merchandising project plans.
• Complete merchandising resets.
• Rotate and price store merchandise.
• Work with vendors, and support and review their work.

Who We’re Looking for:
Minimum qualifications include:
• You can read, write, and perform basic arithmetic (addition and subtraction).
• You have experience with web-based computer programs to accomplish assigned tasks.
• You can work overnight, and weekends as required.

Preferred qualifications include:

• You are a high school or GED graduate.
• You’re customer-focused and goal-oriented.
• You have 3 months experience operating a forklift or similar equipment.
• You have working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws).
• You have 6 months experience on a retail sales floor or general merchandising setting.
If you join the Lowe’s Merchandising Services Team, bring any of the above and a winning smile. We’ll train and support you with everything you need to succeed on the job.

Bilingual, Military, and Veteran applicants are strongly encouraged to apply.

Benefits offerings change each year, and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.

Lowe’s is committed to keeping our associates safe during this global pandemic. Consistent with CDC Guidance, we now require all associates to wear face masks while working indoors, regardless of vaccination status, and we have implemented measures to promote social distancing. We will continue to monitor the situation closely and update the mask policy when necessary.

EEO Statement

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.