Diner Server Job Description

Summary :

• At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.
• The overall responsibility for servers is to provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.

Qualities of a Great server :

• Patience
• Good Sense of Humor
• Enthusiastic
• Ability to remain calm under pressure
• Ability to multi-task

Knowledge / Technical Expertise :

• Familiar with and practice all company standards related to position.
• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and feature items.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system.
• Deliver food and beverages to guests in a timely matter.
• Run food orders from the pick-up window promptly regardless of which server placed the order.
• Perform side work at the start and end of each shift as assigned.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Pre-bus tables frequently.

• Prepare bill and present check to guest at appropriate point in service sequence.
• Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Possess verbal and language skills to understand and communicate with guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
• Other Duties as assigned

Appearance / Uniform :

Complies with all company standards related to appearance and uniform standards. Examples include hair, jewelry, shoes, suspenders, nametags, facial hair, etc.

as detailed in the company handbook.

Work Conditions :

Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business.

Postural & Physical Demand Requirements :

• Frequent reaching above waist, chest and shoulder level as well as and reaching below waist level.
• Frequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).
• Frequent hip flexion while walking for all tasks.
• Frequent exposure to cold / below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds frequently, 50 lbs. occasionally.
• Bending, squatting, stooping for cleaning activities throughout the shift.
• Climbing on step stools for cleaning projects as needed.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Applebee’s Neighborhood Grill + Bar serves as America’s kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts.

Today, with over 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become one of the world’s largest casual dining brands.

Work in a friendly, fast-paced environment where real friends and real connections are made!

Apple Mountain, LLC, is a Utah based, family-owned company and are the exclusive franchisee for Applebee’s for the state.

Since purchasing our restaurants, we have become the #1 Applebee’s franchise in the nation for same store sales as well as customer traffic growth.

We're looking for talented :

SERVERS

Typically our servers average $15+ per hour, based on schedule flexibility and availability. (This role pays $2.13 per hour, plus tips)

Requirement :

• Must be 21 years of age, or older
• Previous Restaurant Server / Front of House experience strongly preferred
• Must be eligible to work in the US

If you have a commitment to ensuring the best quality food and environment for our guest and the drive to succeed, we want to hear from you!

OUR PRINCIPLES :

• Respect your team; treat them as you would like to be treated.
• Integrity is everything, act as an owner.
• Cleanliness and attention to detail in all aspects of your restaurant.

Wondering what’s in it for you? We can offer you :

• Competitive wages
• $300 Sign On / Retention Bonus (paid after 6 months of employment)
• Meal discounts
• Health Insurance, Medical, Dental and Vision
• Thanksgiving and Christmas Day Off
• Vacation Pay
• A great work atmosphere
• Flexible schedules & much more!

We are a Franchisee of Applebee's and an Equal Opportunity / Verify Employer.

Applebee’s is a well established, full service restaurant concept that has growth opportunities for team members in a well established restaurnat environment.

Grow your career with us.

This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service.

Food Server / Waiter roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses.

Chuck-A-Rama is looking for servers with remarkable and engaging people skills. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a server in our restaurant are to greet guests, help them with menu recommendations, take and deliver drink orders (carry trays), and clear tables.

To help our restaurants provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable.

A suitable candidate for the job should also be a team player. At Chuck-A-Rama tips are paid in cash and not split with other team members.

Full and Part time positions, dependent on availability; along with other hourly Front of House positions. No experience necessary we are willing to train the right people.

Requirements : Greeting guests.

Greeting guests.

Must be able to multitask and act quickly..

Providing exceptional customer experience.

Upkeep of our made from scratch dessert and topping bar

Must showcase teamwork and communication skills.

Clearing and bussing tables

Must be flexible and ready to work in shifts.

Benefits : Flexible Schedule

Flexible Schedule

Cash tips paid daily

Paid time off after 60 days

Our closing times are 8 : 00 PM on weekdays and 9 : 00 PM on weekends, so no late closings.

Health and Dental insurance available after 90 days

Deeply discounted meals while on shift

Employee Discount

401k with company match

Chuck-a-Rama, has been in business for over 50 years. We have 11 locations, 9 in Utah and 2 in Idaho. Chuck-a-Rama has many delicious, healthy and affordable food options allowing everyone to get exactly what they want.

We are always looking for outstanding employees to be part of our team. The priorities of Chuck-A-Rama is to deliver the highest possible quality in food and service to the guest, and to do so consistently.

This organization has been successful because the owners and managers demand top performance from themselves and their employees.

We feel that the people who work for Chuck-A-Rama are a cut above the rest and we are proud of our accomplishments. Many of our current management-level staff began with the company as hourly employees, and employees are encouraged by the partners to advance through the corporation.

Our best servers make between $20-$30 / hr with tips.

Come work at the best place in town! Wingers is Freakin' Amazing. Have fun, work hard and be part of a great team. We care about you and your goals.

Become part of Wingers Nation and watch yourself grow.

The purpose of this position is to interact with our guest and Create Amazing Experiences while they are dining at our stores.

Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.

We also offer many other great benefits such as :

• Insurance
• Vacation & time off
• Flexible schedule
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay

Education :

• High School diploma or equivalent preferred
• Experience / Skills :
• Excellent oral communication skills required
• Positive interpersonal skills required
• Must speak English fluently and be able to write in basic English
• Flexibility
• Collaboration skills
• Customer focus
• Stress management / composure
• License / Qualifications :
• Food Handlers Permit
• Serve Safe Certified
• Smart, Tipps, Liquor service certification required

Working Conditions : Working Conditions

Working Conditions

• May be indoor or outdoor setting depending on location
• Varied weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic / caustic chemicals and with fumes or airborne particles

Physical Requirements :

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts / carries up to 25 lbs.
• Occasionally lifts / carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

WINGERS is a family owned and operated company, based in Utah, that strives to spread the ideals of integrity and consistency in an effort to Create Amazing Experiences for our employees and guests.

These ideals begin with our incredible teams of servers, cooks, hosts, and managers. WINGERS has a personal investment in each employee and encourages mentorship, leadership, and upward growth within the organization.

Not only will you love what you are doing at WINGERS today, we will prepare you for what you'll be doing tomorrow.

With a career at HMSHost, you really benefit! We offer :

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities

Summary

• The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections;
• coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times;

performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and / or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.