Description

The Phoenix at Lake Lainer is seeking Server's to join their team!

Shifts Details :

Mon-Fri ; every other weekend required

The Server is responsible for providing dining and table services to residents and guests in the community’s dining rooms and designated areas in accordance with Phoenix Senior Living standards.

Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service.

Requirements

EDUCATION / EXPERIENCE / LICENSURE- CERTIFICATION

• Education : High School Diploma / GED required
• Previous experience in dining hospitality and / or full service senior living preferred

SKILLS AND ABILITIES

• Understanding of infection control procedures
• Demonstrate the ability to Multi task and Manage Stress
• Competent in time management / organizational skills
• Understands and embraces the assisted living philosophy
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
• Possess written and verbal skills for effective communication
• Demonstrates good judgment, problem solving and decision making skills

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us.

You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests.

This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Compensation :

Responsibilities :

• Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
• Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
• Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests

Qualifications :

• Educational requirements include a high school diploma or equivalent GED certification
• Excellent communication and interpersonal skills for working with customers and other team members
• Outstanding time management and organizational skills
• We prefer some experience working in the food service industry
• Proven customer service experience with a strong guest-focused mentality

About Company

We are a great place to work!

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us.

You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests.

This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Compensation :

$20 - $30 hourly

Responsibilities :

• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests

Qualifications :

• Prior food service industry experience is highly desired
• Educational requirements include a high school diploma or equivalent GED certification
• Display excellent communication and interpersonal skills with customers and coworkers
• Possesses strong, organizational and time management skills
• Proven customer service experience with a strong guest-focused mentality

About Company

Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views.

Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont.

All full-time employees are eligible for :

• Medical
• Dental
• Vision
• Short-Term / Long-Term Disability
• 401K / 401K match
• Employee discounts at all properties

Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary of Position :

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests a good time and a great meal, they will want to return again and again.

Duties & Responsibilities :

Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

Inform guests of specials and menu changes.

Make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other restaurant functions and services.

Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

Deliver food and beverages from kitchen and bar to guests in a timely matter.

Perform side work at the start and end of each shift as required by service station assignment.

Maintain clean service areas.

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist bus person with clearing and resetting tables.

Thank guests for their visit and invite them to return.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications :

Be able to communicate and understand the predominant language(s) of our guests.

Must have a basic knowledge of dining room and service procedures and functions.

Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Be able to work in a standing position for long periods of time (up to 5 hours).

Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

Job Title : Server

Department : Restaurant Operations

Reports To : General Manager

FLSA : Non-Exempt

Summary : Properly greets each table within 2 minutes with a friendly, sincere smile. Provide each guest with professional, efficient service according to Fin & Feathers standard to insure a great experience.

Necessary duties & responsibilities :

Completes all opening side work assigned prior to opening.

Responsible for complying to all restaurant policies and procedures outlined in employee handbook.

Participates in all pre-shift meetings.

Possess the ability to inform guests of ingredients and preparation of all menu items.

The ability to suggestively sell appetizers, specials and call drinks to guests.

The ability to cooperate well with co-workers to create a positive team spirit.

Can anticipate and respond quickly to guest needs to guarantee a great experience.

Responsible to maintain a professional appearance through good hygiene and a proper clean uniform.

Able to remain calm under pressure always treating guests and co-works with respect.

Responsible for the order & cleanliness of your station through out your entire shift.

Possess the ability to offer a helping hand to co-workers as needed per availability.

Can combine tasks to increase productivity and in turn create a better guest experience.

Provides a better value to guest by building relationships to increase repeat business.

Can bend and lift up to 50 lbs. during any given shift. Is able to stand / walk continually for up to / and or exceeding 8 hours.

Requirements :

Excellent communication skills

Flexible schedule availability

Previous restaurant experience preferred

Understanding of all server functions and Touch POS functions

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