Full-time

Job Summary :

Provide a safe and secure environment for guests and team members while patrolling the casino floor and property in accordance with company and department policies, practices and procedures.

Essential Job Functions :

  • Warn or expel violators of rule infractions, such as loitering or carrying forbidden articles
  • Apprehend persons engaging in suspicious or criminal acts and turn over to law enforcement
  • Watch for and report irregularities
  • Observe departing team members to guard against theft of company property
  • Control entrance and access to secured and restricted areas to authorized personnel only
  • Check identification of guests for age requirement for gaming and alcohol purposes;
  • Ensure badges are issued for visitors, vendors and contractors
  • Issue name tags as necessary to team members
  • Monitor and assist in the enforcement of casino policies and federal, state and local laws
  • Prepare reports on incidents, such as property damage, unusual occurrences, criminal activities, suspicious circumstances, injuries
  • Assist in preliminary investigations.
  • Assist local law enforcement as requested
  • Report and document Gaming Control Board violations, company policies and procedures violations.
  • Escort, protect and secure monies during all transfers on and off Casino grounds, including fills on table games, table and machine box fills, between the cage and count room
  • Respond to emergency alarms associated with fire, presence of unauthorized persons and / or critical incidents
  • Call the ControlCenter, notify proper authorities, secure and control all company assets
  • Maintain a visible and accessible profile among casino guests and team members to create a sense of security to deter potential problems and to answer questions
  • Respond and resolve guest inquiries in a timely manner
  • Perform customer service continuously
  • Perform CPR and First Aid if trained
  • Practice QSVP while performing job duties and responsibilities
  • All other duties that may be assigned
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