Job Overview The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location.

To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day.

The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results.

The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome.

In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment. Essential Functions

• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
• Continuously encourage and participate in team selling.
• Build a relationship with your customer from greeting through post-sale contact.
• Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
• When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
• Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
• Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
• Help monitor the security of all Company property. Report or document damaged or missing product.
• Assist in conducting merchandise stock counts as requested by your store management team. Report any discrepancies to the manager on duty.
• Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.
• Maintain a workplace free of harassment and discrimination by strictly adhering to the Company’s Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies. Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.

That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.

Let us be the best place you'll ever work.

The Repair Specialist , which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required.

Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

Competitive weekly base pay starting at $16 / hour.

What You’ll Do

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.

Repair chips, cracks and other auto glass related issues on customer vehicles.

Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

Clean customer vehicle during wait / idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.

Safely and professionally operate a company fleet vehicle to and from customer locations.

All other duties as assigned.

What You’ll Need

Education : High School Diploma / GED / Equivalent required.

Valid state-issued driver’s license required.

On-the-job training / completion of Safelite SafeTech™ certification.

The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.

Flexibility with hours and days trained / worked, as workloads fluctuate.

Comfort working outside in a variety of weather conditions.

Present a professional appearance and wear personal protective equipment.

Physical requirements : lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs.

to 75 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

LI-DS1

Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

Learn more at Safelite.com / Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.

policies and practices.

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Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including :
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma / GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs

About Us

Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America.

From recruiting and training quality holiday characters, local leadership, and field staff - our mission is simple : to bring magic to every experience.

Position : District Manager Holiday Division

Location(s) : 5-10 Locations

Department : Retail Operations

Reports to : Regional Manager

A District Manager (DM) for Cherry Hill Programs (CHP) is a seasonal team leader responsible for multiple locations within a designated geographic area, closely supported by a Regional Manager (RM).

Requirements :

• Minimum age of 18
• Proficiency in Microsoft Office, Excel, Power Point with daily access to the internet (laptop provided)
• Attend preseason training with Regional Manager
• Adherence to CHP Policies and Procedures
• Ability to travel including overnights, if required
• Ability to lift and / or move 10-25 pounds and stand for long periods
• Ability to read and speak English

Essential Duties and Responsibilities :

• Work closely with Regional Manager on details for each location; e.g., opening dates, hours of operation, special events, and concerns / issues throughout the season
• Recruit and train qualified Local Managers for each location, assisting each with successfully recruiting and training their teams
• Visit each location during the season at least weekly, with additional visits if necessary
• Participate in weekly team conference calls with Regional Manager
• Respond to all business-related emails / calls within 24hrs
• Establish / maintain a good working relationship with each venue manager, serving as an escalation point for all customer-related concerns
• Prepare each location for a timely opening with completion of hiring, inventories, equipment setup / testing, staff scheduling / staff training and bank deposit procedures
• Maintain a working knowledge of CHP Policies and Procedures and ensure teams work within them to safeguard health and safety across all sites
• Implement new operational changes for the season and submit a weekly audit for each location
• Manage and support each Local Manager and team; help Local Managers apply upselling techniques to meet / surpass sales goals, oversee inventory / supplies, and assist with staff hiring / terminations
• Oversee budgeted staff hours and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
• Ensure scheduled season-end breakdown at each location; securing all equipment and preparing a post-season synopsis
• Other duties required / assigned as detailed in Employment Agreement

Education / Work Experience Preferred :

• High School Diploma plus 4 years equivalent work experience
• Prior proven success managing multiple locations in the retail / service industry

You'll be trained in (previous experience will be an advantage) :

• Reading, analyzing, and interpreting general business forms
• Composing business correspondence and reports
• Effectively presenting information, responding to MD / LM / Staff and customer concerns
• Building on excellent customer service and communication skills
• Solid recruiting and hiring abilities
• Building, managing, motivating, and leading a team
• Time management, prioritization, and effective problem solving
• Operating camera, POS, and other equipment

We Work Together to Win Together

Our mission is simple : to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.

Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success.

Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Summary

Reporting to the Experience Manager, the Club Repair Associate works together with all retail store associates to provide our customers with an exceptional shopping experience.

They partner with the Services Supervisor to resolve issues and continually improve the Club Repair Desk processes. Most importantly, they build on-going relationships with our customers.

Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers!

• Day 1 Eligibility : Medical, Dental, Vision Benefits (Full Time Associates only)
• Work-Family Balance / NO LATE NIGHTS
• 25% Associate Discount
• Committed to serving our communities - Matching Gift Program & The First Tee
• Career Growth!

Key Responsibilities of the Club Repair Associate :

The Club Repair Associate’s top priority is to ensure that every customer receives the best possible service experience. Other responsibilities include :

• Processing various retail transactions, such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
• Measuring lie and loft angles and making adjustments using specialized equipment.
• Measuring club height, weight, and shaft flex, and making equipment changes based on customer requests.
• Changing golf shafts, grips, and repairing broken heads.
• Completing Club Repair work orders accurately and prioritizing daily work.
• Identifying low-stock or out-of-stock items and supplies at the Club Repair Desk and notifying their Supervisor.
• Addressing customer concerns and resolving them promptly to the customer’s satisfaction.
• Maintaining the Club Repair Desk and surrounding area in a clean, professional presentation at all times.
• Staying current with new golf technologies and ever-changing equipment features, and incorporating product knowledge into customer recommendations.

Qualifications and Skills Required for a Club Repair Associate :

• 2+ years in retail materials handling, club repair or similar experience preferred.
• Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. box overhead.
• Flexibility to work a varied retail schedule : nights, weekends, and holidays depending on business needs.
• GED or high school diploma.

Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

We comply with all laws that prohibit discrimination based on race, color, religion, sex / gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.

Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s / he is being discriminated against should report it immediately to the Human Resources department.

The law and our policies prohibit retaliation against anyone for making such a report.