Job Overview The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location.

To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day.

The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results.

The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome.

In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment. Essential Functions

• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
• Continuously encourage and participate in team selling.
• Build a relationship with your customer from greeting through post-sale contact.
• Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
• When possible use tailors for all alteration fittings. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
• Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
• Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
• Help monitor the security of all Company property. Report or document damaged or missing product.
• Assist in conducting merchandise stock counts as requested by your store management team. Report any discrepancies to the manager on duty.
• Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.
• Maintain a workplace free of harassment and discrimination by strictly adhering to the Company’s Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies. Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Marquette Management, Inc. www.marquettemanagement.com, one of the nations most innovative residential Property Management companies, is seeking out an experienced Seasonal Leasing - Part-time.

Lucrative and fun! Our property located in Oak Park, IL , is seeking a Seasonal Leasing - Part-time. We need front line leasers to generate traffic, tour guests, provide customer service, and close sales.

If you have personality plus, enjoy people, and like to be the best, we need to talk.

Seasonal - May to September with some flexibility. Between 30-35 hours per week. Mondays and Saturday's a must.

SEVEN MOST IMPORTANT JOB FUNCTIONS

• SELF MOTIVATED
• OUTSTANDING CUSTOMER SERVICE
• ABILITY TO WORK WELL WITH OTHERS
• OUTGOING PERSONALITY
• ORGANIZED AND ABILITY TO TAKE ON MULTIPLE TASKS AT ONCE
• WORK IN AN ENVIORNMENT THAT IS FAST PACE
• ABILITY TO MAKE WORK FUN
• LEASING LICENSE - ABILITY TO OBTAIN

SKILLS AND ABILITIES

• SALES ABILITY
• CREATIVE
• COMMUNICATION SKILLS
• ABILITY TO GENERATE TRAFFIC

We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives.

We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.

At Lacoste, we think Life is a Beautiful Sport and hope you do too. If you want to be a part of a culture that values performance, innovation and joie de vivre then keep reading.

Are you naturally competitive? Do others look to you for inspiration? Are you happy and upbeat? Do you want to play on the best team?

If you answered yes, we want to talk with you! Lacoste strives to hire only the very best players who are at the top of their game.

We scout out the top talent in the retail industry for all levels within our store team. At Lacoste, it is all about the right attitude and we are looking for a few new Brand Ambassadors to join our winning Sales Team.

PRIMARY JOB RESPONSIBILITIES :

CUSTOMER SERVICE AND SALES

• Desire to achieve and exceed individual sales goals and KPI’s as determined by your Store Manager.
• Passion to connect with customers and cultivate personalized relationships to drive sales.
• Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.
• Embrace a culture that puts the customer experience first and foremost.
• Exude a self-confidence reflective of our Brand Vision.

OPERATIONS

• Assist with the store’s visual directives, and maintain standards of housekeeping.
• Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.
• Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.
• Become familiar with inventory levels and understand how to use systems to check availability and perform inter-store transfers.
• Assist with all other duties as required by store management.

REQUIREMENTS :

• Desirability and drive to hit performance targets
• Passion for providing outstanding customer service
• Excellent communication and technical skills
• Naturally competitive, outgoing and fun personality
• Authentic approach to clienteling and building long term relationships with customers with a focus on building sales
• Work collaboratively with all other Lacoste team members to achieve goals
• Sales experience in retail apparel a plus

Core Values and Traits :

Accountable :

• Providing answers to questions
• Propose solutions
• Integrating our role as a global economic player

Collaborative :

• Succeeding together
• Working together
• Sharing information
• Trusting each other

Caring :

• Respecting our people
• Caring for customers
• Different points of view
• Diversity
• Concerned by others

Audacious :

• Taking risks
• Being creative & innovative
• Following the less taken path
• Creating value

Be LACOSTE :

• Understanding the brand
• Being enthusiastic, passionate & optimistic
• Being sincere, yourself & honest in relationships
• Gentleness, harmony
• This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management.

We as Lacoste associates must always ensure that all functions of our position are represented with our core values.

EXAMPLES OF DUTIES :

Operates a hand lawn mover. Picks up paper. Spades, seeds, waters and rake lawn areas. Sweeps walks and roadway gutters.

Digs, waters, rolls and marks with lines softball and baseball diamonds, running tracks, tennis courts and football fields.

Cleans catch basins. Removes snow and ice. Spreads sanding materials and makes and maintains ice for skating. Operates special equipment.

Loads and unloads trucks. Performs labor work in connection with removing, planting or trimming trees. Digs trenches. Assists in sowing flower beds and performs necessary maintenance works in greenhouses.

MINIMUM QUALIFICATIONS :

Training and Experience : Experience in performing manual labor work. Must be at least eighteen (18) years of age.

Knowledge, Skills and Abilities : Ability to operate maintenance equipment in a safe an efficient manner. Ability to perform manual labor.

Ability to respond to routine inquiries from the public.

License Requirement : Valid State of Illinois Driver's License

Organizational Summary :

After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.

Thirty years later, now known as After School Matters, our program has engaged more than 350,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens.

No other organization offers programs to high school students at the scale and quality that we do.

We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math).

Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.

S. Conference of Mayors.

Programs take place at community locations throughout the city, including three ASM buildings : downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park.

Currently, After School Matters' annual operating budget is approximately $35M and employs approximately 500 staff across the organization.

For more information, visit www.afterschoolmatters.org .

Summary of Position :

The Seasonal Program Specialist’s primary responsibility is to facilitate and monitor the day to day logistics of After School Matters programs within an assigned branch.

The Program Specialist will conduct site visits, observations and provide recommendations regarding program quality, safety, compliance, instruction, program attendance, enrollment and retention and other critical issues.

Acting as the liaison between After School Matters and the program providers and community partners, the Program Specialist will communicate requirements, policy changes and other relevant information to ensure successful implementation of the program, payment to teens and instructors.

Major Duties and Responsibilities :

• Act as a day-to-day contact person with instructors and school staff for programs;
• Develop and maintain relationships with program partners and instructors;
• Conduct regular program site visits of each program in their portfolio
• Provide guidance, and where appropriate request professional development opportunities for instructors and liaisons;
• Act as a trouble shooter in the areas of program implementation, logistics, and data collection;
• Enter data into Cityspan;
• Plan, schedule and organize all assigned school and community meetings, etc.;
• Assist in implementing, effective teen recruitment and retention strategies for programs;
• Identify program needs, considering budgetary constraints and make recommendations and submit to Program Manager for approval;
• Work with the Warehouse team to ensure programs received budgeted tools and supplies
• Act as a liaison between Program Operations and program providers;
• Trouble shoot teen application and other systems errors;
• Ensure that all required data, i.e. attendance, enrollment, program verifications, surveys, etc. are entered into the database system;
• Provide direction to the liaison and ensure compliance with program requirements;
• Work with the Program Quality team, Program Operations and Contracting, to ensure that all assigned programs are in compliance with After School Matters policies and procedures;
• Attend program closings and demonstrations of learning;
• Working with the branch teams, identify public media opportunities and share with the branch Program Director and the Communications department;
• Working with the Program Manager, approve instructor and liaison timesheets and trouble shoot systems errors with instructors and liaisons;
• Conduct one on one meetings with partners, instructors and liaisons when needed;
• Other duties as assigned.

Supervisory Responsibilities :

Independent instructors and program providers

Physical Demands :

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50 pounds occasionally.
• Must be able to sit for long periods of time.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is not exposed to weather conditions.
• The noise level in the work environment is usually moderate.

Knowledge, Skills and Abilities :

• Excellent interpersonal skills
• Skilled in developing and facilitating collaborative relationships
• Demonstrated experience leading and developing teams
• Excellent organizational skills and problem solving abilities
• Excellent oral and written communication skills
• Excellent Microsoft Office skills; ability to collect and maintain information as needed
• Demonstrated experience in project management
• Ability to multi-task and meet deadlines
• Ability to work in a fast paced, high energy environment
• Respect for all levels of the organization and outside partners
• Energetic team player who works well in collaborative situations
• Strong orientation to customer service

Qualifications :

• Bachelors degree strongly preferred though not required
• Valid Driver’s License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required 1
• Cook County residency required
• Experience in using Cityspan database a plus
• Occasional evening and weekend hours may be required

Additional Requirements :

Staff are required to provide proof of COVID-19 Vaccination or have an approved medical or sincerely held religious beliefs exemption prior to starting employment.

If a medical or sincerely held religious belief exemption is approved, weekly Polymerase Chain Reaction (PCR) testing is required part of any reasonable accommodation.

How to Apply :

Submit a cover letter and resume at http : / / afterschoolmatters.applytojob.com / apply

EEO :

After School Matters is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.

1 After School Matters will provide reasonable accommodation to a person who does not have a driver’s license because of a disability.

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