Job Description

Introduce tire products and automobile repair / maintenance services to customers in person and / or with other store associates to help maximize total sales, store profits, and customer satisfaction, loyalty, and retention.

Responsibilities

The responsibilities and duties of this role include, but are not limited to :

Selling and Sales Promotion ( 65% of time)

• Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
• Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
• Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
• Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
• Introduces new products to achieve appropriate sales.
• Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials.

Assures store environment exhibits a clean and professional image.

• Follows and executes appropriate CSDS steps
• Administers sales promotion programs.
• Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised†displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
• Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
• Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
• Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone :
• Handles customer complaints and tire adjustments.
• Develops customer loyalty and retention through relationship selling.
• Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording ( 15% of the time)

• Enter customer invoices, credit tickets, etc.
• Operates terminal
• Maintains monthly and perpetual inventory accuracy
• On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination ( 10% of the time)

• Assists manager during store meetings with all teammates to cover current advertising and promotion.
• Shops competition and keeps other teammates informed on what competition is advertising.

Miscellaneous Functions ( 10% of the time)

• Opens and / or closes the store as required and directed, which includes cash control and asset protection.
• Attends all store, area, and special meetings as required by store or area management.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
• Practices courtesy, honesty, and good judgment with all customers and store teammates.
• Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS

Customer Service

• Sales floor counters are between (39in. & 44in.)
• Paperwork and printers are between (18in. & 39in.)
• Operate computer to look up parts and materials as well as invoice customers
• Work directly with customers throughout the day
• Retail locations can see between 15 and 55 customers per day depending on the location

Store Displays

Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

• Stack tires outside store for displays between (1in. & 72in.)
• Tires on wall displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

• May stack tires outside store for displays between (1in. & 72in.)
• Store displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines
• Use a dry mop or broom if needed to keep the floor clean
• Stock paper products and soap in the restrooms
• Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
• All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner :
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

• Opening doors requires (20 to 45 lbs.) of lifting force
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
• Drive customer vehicles
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 - 91 hours and constant adjustments in service staffing levels are required to match the sales / work flow.

The Retail Salesperson works with teammates in area of the store which have :

• Cold work environment in the winter with cold cement floor.
• Hot work environment in the summer.
• Need for continual implementation / maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.

Qualifications

• High School Diploma or equivalent
• 2-years of consumer retail sales experience
• Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
• Problem solving as it relates to customer complaints
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
• Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

Employee Type

Regular : Full time

Core Competencies :

• Sales Driven
• Leader by nature, determined, and self-motivated
• Persuasive personality and results-oriented
• Skilled at strategic planning, execution, and analysis
• Tech-Savvy
• Consumer focused

Required Attitude / Personality :

• Ownership mentality - handles store operations "as if" it was their personal business
• Drive and Urgency : Has tremendous energy and initiative to generate, implement, and execute sales and positively inspire subordinates to do the same.
• Attitude : Always has a positive and open attitude and it positively affects team members around them. Always open to coaching and new techniques to accumulate more sales.

Never appears to be discouraged and is always moving forward.

Genuine Customer / Consumer Focus : Has genuine concern about customers, and knows how to reach and target customers through unique marketing campaigns.

Is able to professionally handle and adapt in any situation as well as coach and assist other team members who are struggling with this skill.

Job Description :

Cellairis specializes in cell phone, tablet, and computer repairs plus, we are the leading device accessory sales company.

We are a nationwide company with over 500 corporate and franchise owned locations, and yet again we are experiencing rapid growth in several key markets.

Due to one our newest business launches with the largest retailer in the world; Wal-Mart our growth and the demand for talented employees has catapulted.

The Retail Sales Manager will work with his / her District Manager to drive location sales and collect online reviews, resolve customer service issues, hold employees accountable to policies and procedures, and will assist with location scheduling and staffing.

Drive Sales / Performance :

• Effectively selling and advertising Cellairis' core products and services
• Inventory management as a function of sales
• Capacity Planning as a function of sales
• Create and maintain a daily sales goal and plan utilizing metrics and reports
• Ensure 100% Customer Satisfaction

General Store Operations :

• Housekeeping / Store Organization
• Merchandising / inventory / loss prevention
• Employee Conduct / Rules

Hiring Requirements :

• Proven track record of success in sales
• Excellent verbal and written communication skills
• Perform basic math
• Ability to turn objections into sales
• Own reliable transportation / Valid Driver's License
• Professional appearance
• Pass Criminal Background check / Pass Drug Screening
• Physical requirements : Stand for long periods of time / lift 25 lbs

Previous Work Experience :

• Management Experience : 2-5 years as retail sales manager Proven success in sales Has managed 2-10 staff members in a retail environment

Overview

Immediate Openings!

We are currently accepting applications for seasonal positions!

We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture.

Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded.

Starting seasonal range - $ - $ per hour

Store hours are Monday through Saturday, 9 am to 8 pm and we are CLOSED ON SUNDAY.

Departments Include :

• Crafts
• Custom Frames
• Fabrics
• Floral
• Hobbies

Job Description - Requirements

• Applicants must be available to work some nights and weekends.
• Applicant must be mature and self motivated. Previous experience in the craft or hobby field is preferred, but not necessary.

Full-Time

Earn hourly wage plus tips!

We are a fast-growing company with coffee / juice / smoothie bars located in Atlanta. If you are an outgoing, enthusiastic, and health conscious then consider joining our team! You will act as a store manager and brand ambassador for our healthy juice and functional beverages and learn to make and serve our super food smoothies and bowls (made to order).

Dtox Juice is hiring a store manager for our Midtown locations.

Weekday shifts Monday thru Friday, 8am- 3 : 30pm.

Main Responsibilities of the store manager :

Manage store inventory levels, supplies, stock outs, and promotions.

Providing menu recommendations and additional information to owners to help improve sales.

Manage store schedule and staff training.

Develop area partnerships to enhance in-app orders.

Ensuring customer satisfaction by catering to guests' needs.

Preparing drinks using various preparation techniques and equipment. Prepare our healthy bowls and smoothies as ordered.

Become an expert in our products to drive sales of juice cleanses.

Other Responsibilities :

Ensure store operates within operational guidelines.

Handling credit transactions.

Cleaning workspace at end of shift.

Maintaining a safe, healthy, and appealing work environment.

Job Requirements :

Must showcase great sales and presentational skills.

Must carry at least a high school diploma.

Please visit our website at https : / / jobs.rossstores.com for more information! Once you go to the website click on

GENERAL-PURPOSE :

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation.

The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.

The Associate may be requested to perform additional tasks in specific situations if the performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter-free, clear egress to emergency exits.

Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
• Assists Customers in any way necessary is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.

Greets all Customers by making eye contact, smiling, and saying hello throughout the Store as well as saying thank you with every registered transaction.

• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor, and restrooms to help maintain merchandise, customer, and Team areas.
• Maintains a professional appearance and adheres to the Company’s dress code at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer, and Team areas.
• Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
• Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practices to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
• Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
• As a representative of Ross Inc. demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
• Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece, and the notification of Store Leadership to review and approve all disposals.
• Follows all policies and procedures concerning cash, check, charge card, and refund transactions, voids, and offline procedures.

Maintains a high level of awareness and accuracy when handling bankable tenders.

Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow.

COMPETENCIES :

Manages Work Processes

• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS / ADA :

• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Associates who work Stockroom shifts : Ability to regularly push, pull, and lift more than 20 pounds.
• Work Remotely - No
• Job Types : Full-time, Part-time
• Pay : $13.00 - $15.00 per hour

Benefits :

• Employee discount
• Schedule :
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability
• Work Location : One location