Retail Supervisor - USTA Retail Merchandise

Full-time

Job Description

The Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day’s work tasks to the Sales Associates and General Utility Workers;

ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service.

Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to;

continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise.

Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management.

COMPENSATION : The hourly rate for this position ranges from $18.00 to $18.25, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

Job Responsibilities

  • Perform all Sales Associate and General Utility Worker duties
  • Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
  • Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
  • Ensure all guests are greeted when they walk into the store
  • Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
  • Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
  • Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
  • Keep an inventory of stock, noting any out-of-stock items or possible shortages
  • Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
  • May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
  • Must always ensure cleanliness and a pleasant atmosphere store
  • Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
  • Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
  • May perform nightly audit of cashier documentation
  • Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers
  • May assist with hiring General Utility Workers and Sales Associates
  • May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Previous retail experience preferred
  • Mathematical skills are required to facilitate sales reports and audits
  • Must be of legal age to work with alcohol
  • Must provide proof of having earned a responsible alcohol training and certification program where applicable
  • Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
  • Must be fluent in the native language, both spoken and written
  • Must be computer literate in MS Office programs
  • Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
  • Must be well groomed and always maintain a high level of professionalism

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and / or extended walking and standing.

This role may also require uniforms and / or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Apply Now

Related Jobs

Retail Supervisor - USTA Retail Merchandise

Aramark New York, NY
APPLY

Job Description

The Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day’s work tasks to the Sales Associates and General Utility Workers;

ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service.

Retail Sales Lead Workers are expected to serve as an example for the Retail Workers and General Utility Workers to aspire to;

continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise.

Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management.

COMPENSATION : The hourly rate for this position ranges from $18.00 to $18.25, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

Job Responsibilities

  • Perform all Sales Associate and General Utility Worker duties
  • Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
  • Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
  • Ensure all guests are greeted when they walk into the store
  • Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
  • Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
  • Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
  • Keep an inventory of stock, noting any out-of-stock items or possible shortages
  • Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
  • May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
  • Must always ensure cleanliness and a pleasant atmosphere store
  • Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
  • Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
  • May perform nightly audit of cashier documentation
  • Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers
  • May assist with hiring General Utility Workers and Sales Associates
  • May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Previous retail experience preferred
  • Mathematical skills are required to facilitate sales reports and audits
  • Must be of legal age to work with alcohol
  • Must provide proof of having earned a responsible alcohol training and certification program where applicable
  • Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
  • Must be fluent in the native language, both spoken and written
  • Must be computer literate in MS Office programs
  • Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
  • Must be well groomed and always maintain a high level of professionalism

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and / or extended walking and standing.

This role may also require uniforms and / or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Full-time
APPLY

Retail cashier

HomeGoods New York, NY
APPLY

JOB DESCRIPTION

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home.

Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes : HomeGoods Store 0735 71-19 80th Street Glendale NY 11385

Contribute To The Growth Of Your Career.

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases / returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance / cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs duties as assigned

Who We Are Looking For : You!

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong organizational skills with attention to detail
  • Capable of balancing multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possesses strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

A Few More Reasons to Love TJX.

  • Competitive Compensation
  • Weekly Paychecks
  • Associate Discount
  • Career development opportunities
  • TAAP TJX Associate Assistance Programs
  • Be a part of an inclusive team
  • Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Pay Range $15.00 - $15.50

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Pay rate offered may be higher than posted range, depending on experience.

At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : HomeGoods Store 0735 71-19 80th Street Glendale NY 11385

Full-time
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Retail supervisor

Visionworks New York, NY
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About Us :

Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.

Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need people who are passionate about helping customers look great and see great.

Pay and Pay Class

Pay Class : Full Time

Pay : $ - $ per hour

Summary :

The Retail Supervisor is a leader that takes initiative and grows the business of their Visionworks location. This person role models the Visionworks way and supervises the store in the absence of the General Manager.

The RS will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching to ensure a simple, human and bold patient and customer journey.

Essential Responsibilities :

  • Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
  • Role model and engage in all steps of Patient / Customer journey, as well as supervise and redirect associates in exam lane and sales floor
  • Support General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services
  • Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient / customer experience
  • Remove obstacles and find resolution in the patient / customer experience with General Manager partnership

License State specific responsibilities :

  • Analyze and interpret patients’ prescriptions.
  • Communicate as necessary with the Optometrist to ensure accuracy of prescription.
  • Dispense eyewear
  • Final inspection

Education :

  • HS Diploma, GED or equivalent experience required
  • 1-5 years of experience required
  • Licensed RS will have a State Opticians License

Additional Requirements :

  • Communication, interpersonal and negotiation skills.
  • Ability to read, analyze and interpret insurance forms.

Mental / Physical Requirements :

  • Work changing schedules to meet business demands
  • Work inside location
  • Strong organization and supervisory skills
  • Speak clearly and effectively
  • Calculate, manipulate, and interpret numbers / data
  • Read English
  • Problem solve, reason and resolve issues effectively
  • Use independent judgment and discretion
  • Meet customer expectations
  • Work under stress with interruptions and deadlines
  • Ability to think logically
  • Follow procedures and instructions
  • Use computer effectively and view computer screen
  • Attention to detail
  • Exhibit empathy in all situations
  • Manage location effectively
  • Drive automatic equipment / vehicle continuously
  • Optical experience a plus

Training Requirements (where applicable)

  • Must complete company training programs within the required time frame
  • Cross training in all departments as needed

Essential Responsibilities related to Physical Demands / Work Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.

The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and / or move up to 20 pounds.

The noise level in this location is moderate (use of computers, printers and machines).

Activity

Amount of Time

None

Under 1 / 3

1 / 3 to 2 / 3

Over 2 / 3

Stand

Walk

Use hands to touch, handle, or feel

Reach with Hands and Arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Essential Responsibilities related to Behavioral Characteristics :

  • Must be detail orientated and well organized.
  • Must be able to communicate clearly and effectively with other associates and clients.
  • Must be energetic and self-motivated.
  • Must be a team player.
  • Must be able to problem solve.
  • Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis.
  • Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.

As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

As required by changing business needs, complete additional essential responsibilities as identified and assigned.

Compensation range for the roles is listed below. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Full-time
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Retail sales representative

Therma-Tru New York, NY
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Job Description

As the Retail Sales Representative , you will play a key role within our sales department to provide exceptional service and support to our retail customers.

At the heart of this position, you will be maintaining established relationships and fostering new ones within your territory of approximately 89 retail stores within the East Texas, Louisiana, and Dallas, TX area representing our Therma-Tru Doors and Larson portfolio of products.

This is a professional, entry-level position that offers you the opportunity for advancement.

The ideal candidate must have strong communication skills, a focus on organization, enhanced multitasking abilities, negotiation skills, and the ability to work well with tools.

You must also be comfortable working independently, the ability to travel overnight approximately 2 nights a week, and lift up to 100lbs, repetitive lifting of up to 65lbs, and be comfortable working on ladders.

This role is remote based out of the East Texas or Dallas, TX area paying between $65-80K annually with bonus potential and travel stipend.

What you will be doing :

  • Establish strong relationships with existing and new customers while providing exceptional service and support to those accounts.
  • Install displays at new or existing accounts along with special assignments to assist other display set projects.
  • Maintain product displays and merchandising.
  • Assist accounts in areas of inventory management, stocking, spare parts, etc.
  • Conduct product and selling training classes for account employees.
  • Work with the account and consumer to resolve any installation or quality concerns. May respond in field by attending to problems at the consumer’s home.
  • Conduct special marketing studies and analysis.
  • Other duties as assigned by the territory manager.

Qualifications

  • A bachelor’s degree in Business, Sales or related field of study is preferred, but not required.
  • Sales experience is preferred.
  • A history in the millwork industry is a plus including various experience with common hand tools.
  • Physical requirements include lifting to 100 lbs., repetitive lifting of 65 lbs. and working on ladders (good balance is required).
  • The ability to travel overnight 3-4 nights per month.

Additional Information

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.

This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more.

We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments : water, outdoors and security.

We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates.

Please visit our website at fbin.com to learn more.

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability / handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at FBIN.

[email protected] and let us know the nature of your request along with your contact information.

Full-time
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Retail supervisor

Bob's Discount Furniture New York, NY
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Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry.

At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the Bob's Way our Retail Sales Supervisors find satisfaction in leading a motivated, driven , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment.

No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

Our Retail Sales Supervisor :

Using some of the best technology in the retail furniture industry, our Retail Sales Supervisor will coach, train and lead a team of Retail Guest Experience Specialists o make our customer's furniture dreams come true.

Working alongside our customers to understand their design wants and budget needs; while working to exceed commission sales goals in a welcoming retail environment.

Our New Concept Store :

Combining our visual displays, online product catalogs, this new concept will provide a new, fresh approach to the furniture buying experience.

Major Duties and Responsibilities :

Open and close Showroom according to Bobs Policy and Company expectations

Oversee sales floor with goal of assuring highest level of service to customers, highest closing rate and maximum average sale

Ensure continuous training, coaching and mentoring of Guest Experience team

Exhibit an enthusiastic Showroom presence and conduct oneself according to Sales Floor Guidelines expectations

Practice Management Involvement consistently to assist the Guest Experience team in performing a high-caliber customer service and sales centric experience

Performing Bob's Huddles and Drills with high enthusiasm, setting the stage for the days activities, creating a fun and learning filled environment.

Coach to Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations.

Training, observing and ensuring Guest Experience team is following the Bob's 7 Steps of Selling to ensure every Bob's Customer has a consistent service centric experience

Engage in ongoing E- Learning and other training modules provided by Bob's to continue to educate and enhance product knowledge

Actively build the Bob's Brand by asking Bob's Customers to rate our service

Engage and complete the sales process and Customer centric service by ensuring that all required processes are completed accurately and timely

Work to ensure that Bob's Showroom is customer ready at all times

Required Qualifications

Ability to lead and manage people

Ability to display analytical, critical thinking and problem solving skills

Ability to use sound judgment and practice sound decision making

Ability to actively listen, communicate effectively and utilize communication tools appropriately

Ability to motivate self and others

Proven ability to effectively manage one's own time and the time of others

Proven ability to identify root cause and manage and improve process

Ability to set clear goals and expectations

Preferred Qualifications

3 years minimum successful supervising Customer Service environment

3 years minimum Supervisor / Management experience

Retail and Sales leadership experience

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

$23 - $30 an hour

Full-time
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