Assistant Manager

Position Purpose

Has responsibility for the daily operation of an individual café. Operates in accordance with prescribed policies, practices and standard operating procedures.

Ensures the compliance standards of hourly employees in regard to customer relations safety and sanitation and product preparation.

Accountabilities / Duties

Food Safety and Planning

Enforce sanitary practices for food handling, general cleanliness and maintenance of the kitchen, back of the house and dining areas.

Ensure compliance with operational standards, company policies, federal / state / local laws and ordinances.

• Responsible for ensuring consistent high quality food preparation and service.
• Maintains professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards.
• Control food and beverage costs. Oversee portion controls and preparation quantities to minimize waste.

Guest Service

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Leads the café team each shift to overcome areas of opportunity and maximize the cafés areas of strength.

Operational

• Ensure that all safety and security procedures are followed to protect employees, guests and company assets.
• Maintain a safe working and guest environment to reduce the risk of injury and accident. Completes accident reports promptly in the event that a guest or employee is injured.
• Manage shifts which include : daily decision making, scheduling and planning while upholding standards, product quality and overall café cleanliness.
• Investigate and resolve complaints concerning food quality and service.
• Keeps the General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.

Personnel

• Provide direction to employees regarding operational and procedures expectations.
• Interview hourly employees. Providing supervision and development and when necessary, termination of employees.
• Develop employees by providing ongoing feedback and establishing performance expectations.

General Requirements

• Must have ServSafe Certification or be willing to obtain Certification when hired
• General working knowledge of computers and software (Microsoft Word, Excel).
• Proficient in the following areas of restaurant functions : food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record keeping and preparation of reports.
• Must possess a valid driver’s license, be eligible to work in the United States and consent to agree to criminal background check.

WHAT IS CALIFORNIA PIZZA KITCHEN?

We opened our first restaurant in Beverly Hills in 1985. Former federal prosecutors Rick Rosenfield and Larry Flax combined their passion for food with fresh high-quality ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, Thai Chicken, and Jamaican Jerk Chicken, cooked in an open kitchen.

The restaurant gave California a place in the pizza pantheon alongside Chicago and New York. Our California twist on global flavors resonated with guests, and CPK quickly became a bustling spot for business and family gatherings.

Almost immediately, after the first location opened, we expanded from California to more than 250 locations in more than 30 states and 11 countries.

But it doesn't stop there; you'll also find us bringing smiles to the pizza aisle in your grocer's freezer, taking the edge off travel fatigue in major airports all over the world, feeding eager fans at sports stadiums and students on college campuses.

WHO WE ARE

We are passionate individuals committed to inspiring others by bringing California creativity to every meal. This is the placefor taste makers, rule breakersand Earth shakerswho conquer challenges by daring to work on the edge and thinking outside the box.

We bringthe biggest and best partsof ourselves to work and to ourcommunities, andare guided by our ROCKS philosophy (Respect, Opportunity, Communication, Kindness and Service).

We are committed to moving people forward and encourage everyoneto apply their passion atCPK. So go ahead. Be bold. Be you. Be epic!

THE PERKS

• Comprehensive 10-weektraining program
• Tremendously passionate, one-of-a-kind company culture
• Opportunities for growth and development. We love promoting from within!
• Competitive salary and a highly competitive bonus structure
• Manager meals while working and a quarterly Management Dine-Out card to enjoy with your family and friends
• An environment where you can express your unique talents and skills
• Comprehensive benefits package, including medical, dental and vision

OUR EXPECTATIONS

• Deliver phenomenalguest experience
• Deliver on culinary expectations within thebrand leadthe team to ensure proper recipe execution and CPK standards
• Lead and inspire the team with a people-first mentality to buildon CPK's bestin class culture
• Build a team around hospitality and culinary execution and developing top talent to drivethe business forward- foster career growth and cross training for the team
• Build sales,profitability, andguest counts
• Manage the P&L for the restaurant
• Meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances
• Maintain a safe and healthy environment by establishing, following, and complying with sanitation standards and procedures

REQUIREMENTS

• Minimum of two years FOH & BOH management experience in a high volume, faced paced restaurant
• Strong communicationskills verbaland written
• Exceptional leadership skills ability to motivate, inspire and develop a team
• Passionate about execution, hospitality and service

While performing the duties of this job the employee is frequently exposed to computer terminals. The noise level and temperature is moderate.

The employee has the ability to sit, stand and / or walk for up to 10 hours a day. The employee is occasionally required to stoop, bend or kneel, lift up to 40 lbs.

and perform other diverse physical tasks as needed. The vision requirements include : close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

NOTE : CPK reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

The current salary range for this position is USD $ xx to $ xx .

Various benefits are available for this position, including 401K, health, dental, vision, and disability insurance through CPK’s designated providers.

CPK regularly reviews its benefits offerings and may change benefits and providers from time to time.

Who You Are

• Honest & Trusting - Work to build trust with others in every transaction and interaction.
• Responsible - You are responsible for others and yourself.
• Thrive in a teamwork environment - You believe our continued success depends on teamwork.
• Never stop trying - You never stop trying to do it better, no matter how good you think you are.
• Professional - You work professionally and orderly and take great pride in having sound systems and procedures and an organized, profitable business model.
• Hospitable & service-oriented - You provide the unique and genuine personal care and attention that our guests tell stories about.

Qualifications

• Be at least 18 years of age
• High school diploma or GED
• 2-3 year's restaurant experience
• Basic experience with Microsoft Suite

A Day In The Life

The Assistant Manager serves at the forefront of customer service and hospitality for Via 313. The Floor Manager is responsible for helping the restaurant meet service, sales, and profit objectives and supervising and directing restaurant staff in daily work activities.

In addition, as an Assistant Manager, one must assist the General Manager with restaurant operations while maintaining cheerful customer and public relations within the community.

Who We Are

No one would have pegged the two brothers from a hard-working, blue-collar area of Detroit for restaurant owners, but that's exactly what they are.

The pizza at Via 313 is inspired by traditional Detroit-Style pies(Cloverleaf, Buddy's, Loui's, Niki's) and the best traditional pizzas in the region.

We are committed to creating a rare culture that allows for creative thinking, learning, and growth opportunities.

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture.

Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin s most beloved green space.

Reporting to the F&B leadership team, the busser will ensure that all used service items are removed in a timely manner from the table as well as assisting the servers with food service as needed.

Responsibilities :

• Assist servers with table maintenance, clearing and beverage refills and delivery
• Strong knowledge of the food menu, wine list and mixed drinks list
• Confidence in answering any guest questions regarding the menus
• Participate in all aspects of the dining room service as needed
• Ensure that side stations are adequately stocked and clean
• Attend all hotel required meetings and trainings

Qualifications :

• Food service experience preferred
• Experience working in high-end hotel outlets environment strongly preferred
• Availability to work nights, weekends and holidays
• Ability to embody and impart the Loren s unique culture to all associates
• Strong verbal and written communication skills in English
• Maintain a professional attitude and appearance

Overview

Our YOU FIRST Philosophy

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins each day, we put our employees first and strive to make them happy.

They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers.

In fact, we like to say, we love our employees more than bacon. And that says a lot.

A Few of The Perks (and not just the coffee!)

All employees are eligible for the following :

• One Shift - No Night Shifts. Ever.
• Opportunity to grow your career with a great company and great people!
• 24 / 7 Employee Assistance Program
• Meal Discount
• Complimentary premium access to the Calm App, plus 5 gift subscriptions
• Unlimited access to medical and behavioral telemedicine through Cirrus MD
• Tuition Reimbursement & High School Diploma Program
• Life Insurance*
• Short Term Disability*
• Long-Term Disability*
• Dental*
• Vision*
• Health Insurance*
• Total Pet Plan*
• Supplemental Insurance (accident, critical illness, indemnity) *
• Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
• Childcare Discount Program
• Paid Time Off (PTO)
• 401(K) Retirement Savings Program
• Employees are eligible the first of the month after 60 days of employment

Employees are eligible after one year of employment

Responsibilities

About the Position

First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others.

We’re not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others and thus the beautiful cycle of restaurant life continues.

We have immense pride in our food which is why we don’t subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.

Key Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties and gets required paperwork in on time

Who We Are

First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch, and lunch using fresh ingredients.

A recipient of hundreds of local Best Breakfast and Best Brunch accolades, First Watch’s chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the protein-packed Quinoa Power Bowl, Farm Stand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Spiked Lavender Lemonade and its signature Million Dollar Bacon.

In 2023, First Watch was named the top restaurant brand in Yelp’s inaugural list of the 50 most loved brands in the U.S.

and recognized as a Customer Experience All-Star by Forbes. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation’s Restaurant News for its seasonal Braised Short Rib Omelet, recognized with ADP’s coveted Culture at Work Award, and named a Most Loved Workplace in Newsweek by the Best Practice Institute.

In 2021, First Watch was recognized as FSR Magazine’s Best Menu and as the fastest-growing full-service restaurant chain based on unit growth.

There are more than 480 First Watch restaurants in 29 states, and the restaurant concept is majority owned by Advent International, one of the world’s largest private-equity firms.

For more information, visit .

First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.