Job Description

Temp position for 6 months

must know ECW

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers / visitors are attended to promptly, courteously, and accurately.

The Receptionist 1 performs basic administrative / clerical / operational / customer support / computational tasks. Typically works on routine and patterned assignments.

The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages.

Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and / or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and / or within established policies / practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Less than 2 years of technical experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

High School Diploma

Additional Information

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations.

We employ over 1,400 full-time and 2,000 part-time Islanders (including students / GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.

As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.

Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

From our generous and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Day in a Life :

The Medical Receptionist is responsible for providing staff support and performing the business activities for the University Health Center Clinic.

How You Will Contribute :

Collect and record patient charges for clinic and pharmacy. Reconcile cash box and prepare receipts for deposit. Investigate minor errors on cash transaction and resolve problems.

Prepare receipts and deposit forms according to Health Center procedures.

• Greet patients and visitors (in person or by phone); route calls; make routine appointments.
• Disseminate general business information to students, faculty, staff, and the general public about the Health Center clinic and pharmacy.
• Data entry into Electronic Medical Records system (i.e. update personal, insurance and financial information in patient’s accounts, scan patient paperwork and medical records from other providers).
• Prepare various work orders and manage service calls and repairs. Send, receive, and distribute mail and correspondence.
• Monitor, organize, and create orders for office and clinic supply inventory and over the counter medications. Receive, verify, and log receipt of goods within Health Center Electronic Medical Records system.
• Assist Directors with scheduling meetings, processing correspondence, and managing phone calls and faxes.
• Assist RNs / providers by notifying them of patient’s arrival, supplying paperwork needed for specific appointment, and maintaining supply of medical forms, release of information forms and educational handouts.
• Serve on committees as requested. Participate as a member of the University Health Center / Division of Student Engagement and Success Team.

Participate in departmental and division staff meetings.

• Promote excellent customer service and teamwork within department and division.
• Perform other duties as assigned.

Qualifications :

• High school diploma or GED.
• Two (2) years of related experience in general office, bookkeeping, or personnel operations.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong interpersonal and communication skills. Planning and organizational skills.
• Ability to multitask and work cooperatively with others.

Preferred Qualifications :

• Experience in a medical office or acute care setting.
• Experience working in a university student health center.

Salary :

• $14.42 -$16.35 / Hourly

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11, students from 47 states and 54 foreign nations.

We employ over 1, full-time and 2, part-time Islanders (including students / GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.

As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a -acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.

Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Day in a Life :

The Medical Receptionist is responsible for providing staff support and performing the business activities for the University Health Center Clinic.

How You Will Contribute :

Collect and record patient charges for clinic and pharmacy. Reconcile cash box and prepare receipts for deposit. Investigate minor errors on cash transaction and resolve problems.

Prepare receipts and deposit forms according to Health Center procedures.

• Greet patients and visitors (in person or by phone); route calls; make routine appointments.
• Disseminate general business information to students, faculty, staff, and the general public about the Health Center clinic and pharmacy.
• Data entry into Electronic Medical Records system (i.e. update personal, insurance and financial information in patient’s accounts, scan patient paperwork and medical records from other providers).
• Prepare various work orders and manage service calls and repairs. Send, receive, and distribute mail and correspondence.
• Monitor, organize, and create orders for office and clinic supply inventory and over the counter medications. Receive, verify, and log receipt of goods within Health Center Electronic Medical Records system.
• Assist Directors with scheduling meetings, processing correspondence, and managing phone calls and faxes.
• Assist RNs / providers by notifying them of patient’s arrival, supplying paperwork needed for specific appointment, and maintaining supply of medical forms, release of information forms and educational handouts.
• Serve on committees as requested. Participate as a member of the University Health Center / Division of Student Engagement and Success Team.

Participate in departmental and division staff meetings.

• Promote excellent customer service and teamwork within department and division.
• Perform other duties as assigned.

Qualifications :

• High school diploma or GED.
• Two years of related experience in general office, bookkeeping, or personnel operations.
• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong interpersonal and communication skills. Planning and organizational skills.
• Ability to multitask and work cooperatively with others.

Preferred Qualifications :

• Experience in a medical office or acute care setting.
• Experience working in a university student health center.

Salary :

• $14.42 -$16.35 / Hourly

Texas Eye Care Network , a Covenant Physician Partner, is looking for a Fulltime Bilingual Medical Receptionist to join our busy and welcoming office.

About the Opportunity

This position handles and routes all incoming calls, and greets patients and patient families.

Essential Duties And Responsibilities :

• Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
• Scheduling appointments, carefully screens patients for new address and update registration and informs patient of adequate information that must be presented at time of visit.
• Verifies patient benefit eligibility and coverage and document in EHR system.
• Obtains authorization / referral for office visits / procedures.
• Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness.
• Performs telephonic support for online authorization of office visits and procedures.
• Provides direct support to Primary Care practices and specialty care providers regarding utilization, authorization, and referral activities.
• Ensure complete and accurate data, including patient demographic, current insurance information and update patient benefit information.
• Establish contact with the ordering physician’s office or customer service department to resolve issues concerning missing vital information from patient’s medical record.
• Knowledge of Insurance carriers and contracted providers.
• Work cordially in a team with the surgery center, physician practice and with patients to explain coverage amounts provided by their insurance policy, so they can understand why some procedures may be covered, while others are not.
• Request pre-certification and benefits on all patients, both inpatients and outpatients for surgery.
• Communicates with the Clinic regarding upcoming appointments.
• Performs other duties as required.

About the Candidate

• High school education or equivalent required.
• 1+ year of experience as a medical receptionist
• Organized, detail oriented and able to manage competing priorities.
• Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency.
• Ability to relate with people of diverse backgrounds, provide excellent customer service and solutions to problems.
• Knowledge of medical insurance terminology, medical benefits, and billing process.
• Experience with online benefit verification, working with insurance companies, and have extensive knowledge of different types of coverage and policies.
• Maintain accurate patient insurance records.
• Good judgement and must have excellent multitasking skills.
• Resourcefulness in problem solving.
• Ability to work independently, give attention to detail, prioritize and perform several tasks together without losing concentration.

About Covenant Physician Partners

At CPP, we offer the opportunity to be part of an organization that’s advancing healthcare and creating a new model for the future.

Covenant Physician Partners delivers superior value to patients, physicians, associates, and communities through professional and innovative services.

We provide an outstanding benefits package to our full-time associates that includes :

• Generous paid time off in addition to national holidays, two floating holidays, and a birthday holiday
• Medical, Dental, and Vision insurance after 30 days of employment
• Invest in your future with tuition reimbursement and a company match on your 401k
• Associate discounts at major retailers such as Amazon Prime and Costco

Temp position for 6 months

must know ECW

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers / visitors are attended to promptly, courteously, and accurately.

The Receptionist 1 performs basic administrative / clerical / operational / customer support / computational tasks. Typically works on routine and patterned assignments.

The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages.

Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and / or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and / or within established policies / practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Less than 2 years of technical experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

High School Diploma

Additional Information