Receptionist

First Command Financial Services is committed to helping military families get their financial lives squared away. As we continue to expand our team, we are seeking talented individuals who have an internal drive, a passion for the military, and a desire for professional growth.

Position Overview The Receptionist supports the First Command District Advisor, who leads a team of Financial Advisors and administrative staff.

This role is critical to ensuring all clients feel welcome and receive exceptional service in all interactions with the firm.

As a key member of our local support staff team, you will :

• Promote a consistently exceptional client experience
• Greet and interact with clients in person and on the phone
• Maintain client and prospect files in the client database, including current contact information
• Schedule and confirm appointments
• Work with the district and office to maintain a marketing events calendar and plan, and assist with marketing events as needed
• Manage office communications and record-keeping requirements for compliance purposes

What We Offer

• Competitive wages
• Pleasant work environment
• Opportunities for professional development
• The ability to be in control of your career trajectory
• Portable career opportunities throughout the United States and overseas

Desired Qualifications

• Excellent organizational, written, and verbal communication skills
• Proficient in basic computer skills and Microsoft Office, specifically Outlook, Word, and Excel
• Ability to handle multiple tasks and thrive in a fast-paced environment
• Self-motivated
• High school diploma
• Satisfactory completion of background check, fingerprinting, and required employment documentation, as well as any screening / hiring tool if required by hiring district

Required Skills

Required Experience

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift :

First Shift (United States of America)

Medical Receptionist - Neurosciences Clinic

Shift Details : 40 hrs / wk

40 hrs / wk

Monday - Friday

7 : 45am - 4 : 45pm

Why Nebraska Medicine :

Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

• Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
• Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
• Forbes Magazine recognizes us in their list of America’s top employers and the best employer in Nebraska

Job Description :

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).

Responsible for answering incoming calls in a professional manner, and / or checking in / out patients per established protocols.

Responsible for scheduling patient appointments and registering patients.

Required Qualifications :

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal / external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications :

• High school education or equivalent preferred.
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education / experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Job Summary

In a career as a Clinic Services Representative, you join us in providing life-changing care to patients from across the region.

Schedule Full-Time, 745 AM-445 PM Monday-Friday

Location Center for Behavioral Health

Responsibilities

• Provides excellent customer service to any individual presenting to the clinic. Communicates in a positive and professional manner with client / guardian on any registration, scheduling or any other issue related to services at Boys Town.
• Processes incoming phone calls to maintain provider schedules, completes new client intake forms, registers new clients, takes clinical call information, referral requests, answers client questions, and assists with billing and insurance questions.
• Greets clients as they arrive, verifies, and accurately enters client information into the electronic record system (e.

g. Epic), updates demographic and insurance information, scans insurance cards, collects copays, checks in the client in the electronic record system, and notifies the provider of client arrival.

Confirms legal guardianship status when applicable, obtaining legal guardianship documentation and consents.

Works with Medicaid and third-party insurances to obtain authorization for appropriate authorized services; communicates approved client authorized services to provider.

Obtains and communicates accurate benefit information and eligibility to client and provider.

• Works with outside community sources to obtain necessary information for services.Scans correspondence and notes in proper location in client electronic record.
• Starts release of information requests in the electronic health record.
• Responds to emails, questions, or requests in a timely and efficient manner.
• Registers clients in REDCap upon completion of initial appointment.
• Responsible for opening and closing of the clinic front desk areas, ensuring security of information and the area.
• Orders forms and office supplies as needed.
• Monitors client waiting areas to ensure a clean, safe, and comfortable environment. Organizes books and magazines in the waiting area as needed.
• Calls clients to confirm appointments as needed.

Required Qualifications

• High school diploma or equivalent.
• 1 to 3 years of experience preferred including in a multiple provider hospital, clinic, or private environment.

Greet inbound customers in person and on the phone in a polite, professional manner.

We want our customers to have an enjoyable experience while here.

Our guests should receive the best possible service when calling in or visiting our store.Responsibilities :

• Answering a Multi-line switchboard
• Greeting all guests as they come in to the dealership
• Assisting the management team with projects as needed
• Performing clerical and light accounting duties as assigned
• Ordering office and other general supplies for the companyQualifications :
• Friendly and welcoming personality
• Professional and articulate phone skills
• Microsoft Office experience preferred.

Transcript

CommonSpirit Health, our mission, vision and values connect us to our humankindness mission. It allows us to not only speak about humankindness but acting humankindness, connecting us to the underprivileged and underserved communities that we serve.

Humankindness allows us to use our innovation, compassion and efforts to continue to drive healthcare through our diversity, equity, inclusion and belonging efforts.

We are grateful to be able to have this opportunity to serve our communities and to be a part of the change. Thank you.

buffered00 : 0000 : 00 Sorry, your browser doesn't support embedded videos. Video length : 30 seconds0 : 30How does humankindness speak through CommonSpirit's culture?

Mika System Manager Inclusion and Belonging Overview

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters : being healthy.

We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

CHI Health has an immediate need to add a Clinic Receptionist to our OB Clinic located at our University Campus off of 24th & Cumming!

Hours : Monday-Friday 8a-5p

With you in mind, we offer the following benefits to support your work / life balance :

• Health / Dental / Vision Insurance
• Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24 / 7)
• Voluntary Protection : Group Accident, Critical Illness, and Identity Theft
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Adoption Assistance
• Wellness Programs
• Flexible spending accounts

Responsibilities

Job Summary :

Under direct supervision, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Job Responsibilities :

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy / scan patient access related hard-copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
• Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications :

• High School Diploma preferred but not required
• 1 year of customer service experience required
• 1 year of clinic or receptionist experience strongly preferred