Job Description

What would you do? The Specifics

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store.

They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.

The role provides prompt, courteous service to customers either on the phone or in person.

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail / deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required

Education : High School Diploma or equivalent.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more.

At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Job Details

Description

Find your joy here, at Greenbriar Village, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage / salary, health and dental insurance, 401k with company match & much more!

Greenbriar Viallge, a premier retirement community in Indianapolis, IN, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

If you’re looking to grow your career and experience in a team-oriented environment working at Greenbriar Village truly means becoming a member of our family! We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us.

Apply for the Receptionist position today!

Receptionist Responsibilities include :

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications :

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

You belong on our team if you are interested in :

• Finding your joy and playing an important role in the lives of our residents and team members
• Working in senior living or a healthcare environment
• Providing exceptional customer service and care to our senior residents
• Medical, dental, vision, and life / disability insurances*
• 401k retirement savings plan offering 50% of every dollar contributed by the employee up to 6% of employee’s base rate*
• Employee Assistance Program (EAP) : This program provides professional, confidential telephonic or face-to-face counseling and legal services to you and your household members at no cost.
• Flexible Spending Accounts (FSAs) : This option allows you to pay for eligible expenses using tax-free dollars. We offer a health care FSA or dependent care FSA*
• Dependent Care Flexible Spending Accounts (FSAs) allow you to pay for eligible expenses (example : daycare, parent care) using tax-free dollars.
• On-demand pay (coming soon)
• Flexible scheduling
• Paid time off*
• Company paid training for career advancement
• Benefit eligibility is dependent on employment status.

Eligibility based on location.

Qualifications

Skills

Preferred

Some Knowledge

Behaviors

Preferred

Innovative : Consistently introduces new ideas and demonstrates original thinking

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion : Inspired to perform well by the completion of tasks

Self-Starter : Inspired to perform without outside help

Education

Experience

Required

1-3 years customer experience

Licenses & Certifications

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.

Our practice exemplifies the core values of quality, honesty, and care in everything that we do.

When you join Familia Dental as a Front Desk Receptionist, you will have the opportunity to make a real difference in your community while earning a competitive salary, wage increases, and more benefits than ever before such as our newly added 401K plan.

Whether Kick-Starting a New Career or Having Experience, Working as a Front Desk Receptionist at Familia Dental Has Amazing Benefits!

• Endless Career Growth Opportunities
• Hands-On In-Clinic Training
• Latest Technology and Safety Protocols
• Making a Difference Every Day
• Giving Back to Our Community
• Compassionate & Collaborative Team Environment
• Health, Dental and Vision Insurance
• 401(k) Retirement Plan
• Access to Financial Advisors
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Paid Holidays & Time Off
• AD&D Coverage

Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and / or reschedule appointments as needed, and collect payments for services provided.

Qualifications

Knowledge, Skills, and Abilities

• Excellent customer / patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Basic computer knowledge and experience with dental management software experience. EagleSoft experience is preferred.
• Ability to work in fast paced, patient-focused environment.
• Detail oriented. Dental Receptionist must be aware of and follow insurance plan rules and protocols.
• Interpersonal skills. Sometimes patients are in pain and / or mental stress. The Dental Receptionist should be patient and sensitive to patient emotions.
• Listening skills. Dental Receptionist must be able to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
• Organizational skills. Dental Receptionist should have excellent organizational skills; insure all record keeping requirements are fully and accurately completed.

Qualifications (Experience, Education, License, Certification)

• Previous dental office experience preferred but not required.
• Requires excellent customer service skills.

Stoops Freightliner is looking for a Part-Time Receptionist to handle customer service duties for the front office from 1 : 00 PM 5 : 00 PM, Monday thru Friday.

Duties :

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Responds to customers in a calm, professional manner, with a focus on meeting customer needs.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access.
• Performs other clerical duties as needed, such as data entry, sorting, filing, photocopying, and collating.

Qualifications :

• Certificate or degree from college or technical school preferred
• 1 3 years’ experience with a multi-phone line system and fast paced environment
• Customer Service experience
• Ability to ask appropriate questions to determine the best way to assist customers
• Ability to maintain regular and dependable attendance

Excellent afternoon opportunity - Monday through Friday, 12 noon to 5.30 p.m.

At Easterseals Crossroads, we envision a community with 100 percent equity, inclusion and access for people with disabilities.

To achieve our vision, we serve and advocate for people with disabilities and their families.

We are committed to diversity, equity, inclusion, access, and belonging. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, religion, ethnicity, national origin, genetic information, disability, body type, or veteran status.

This policy applies to all employment practices including recruiting, interviewing, hiring, and termination.

Summary :

The afternoon Receptionist handles all phone calls and walk-in visitors and inquiries. This includes coordinating information, communicating with staff and visitors, handling providing assistance and ensuring a pleasant experience for consumers, their families, and other professional staff.

What you’ll do

• Answer the phone, greet visitors in a professional, courteous manner, route calls, take and deliver messages
• Schedule and reschedule consumer appointments
• Promote Easterseals Crossroads' services to callers (potential consumers, physician offices and other referral sources)
• Type documents and email, make copies, send information via fax; scan documents into electronic medical records
• Receive and secure mail or deliveries, respond to e-mail, sort incoming mail
• Schedule appointments, update calendars
• Maintain the environment including the waiting room, treatment rooms, kitchen, gym, restrooms, and staff offices and monitor and restock supplies as needed to leave the office environment ready to serve consumers the following day
• Implement the safety and security plans and procedures in conjunction with the Easterseals Crossroads HR director

Education and Experience

• One year of previous administrative assistant or receptionist experience preferred
• Post high school education a plus

Knowledge, Skill, and Ability

• Communicate effectively with diverse populations, trilingual in Spanish, ASL, and English a strong plus
• Prioritize competing demands and organize tasks
• Learn new technologies and programs
• Provide excellent customer service

Equipment and tools :

• Multiline telephone
• Computer
• Multi-function printer / copier / scanner / fax
• Microsoft Office and Teams

Salary Range :

The salary range is between $14-$16 on a hourly basis depending on the experience.

Location and hours

This position requires working on-location at 4740 Kingsway Drive, Indianapolis

Hours : 12 noon to 5.30 p.m., Monday through Friday.

More information about Easterseals Crossroads may be found here.

PI223313694