Essential Job Functions :

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

Physical Demands :

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time;

reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers .

The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials :

High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is representative as the customers we serve.

We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.

Actual duties and responsibilities will vary.

Job Description

What would you do? The Specifics

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store.

They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.

The role provides prompt, courteous service to customers either on the phone or in person.

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail / deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required.
• Strong organizational skills required.

The receptionist position must demonstrate the values of Bakersfield Behavioral Healthcare Hospital, which are Compassion, Acceptance, Respect, Empowerment, and sincerity at all times.

The receptionist is often the first point of contact for all those seeking to obtain out services; therefore, the applicant must be empathetic, have excellent written and oral communication skills, demonstrate professionalism, and pay close attention to detail.

This receptionist is responsible for greeting all guest, vendors, physicians, county officials, patients and staff. The receptionist is responsible for inputting data for all referrals, calls, and admitting / discharging all patients.

You must be comfortable with multi-line phone system, demonstrate impeccable phone etiquette at all times, type a minimum of 35wpm, 10-key knowledge, and be familiar with the insurance verification process.

Must understand the importance and adhere to all HIPAA and Emtala laws, be familiar with Microsoft Excel, Outlook, Word and Power Point.

Must be a team oriented individual, have a flexible schedule, and the ability to work in a fast-paced environment. 1year of medical front and back desk experience required.

Requirements

High School Diploma or equivalent education. Clerical certifications preferred. Must be Covid Vaccinated and Booster Vaccinated when Eligible according to California Mandate.

Benefits

Medical, Dental, Vision benefits for Full Time employees.

Dental and Vision benefits for Part Time employees.

Personal Time Off accrual for Full Time and Part Time employees.

Sick time accrual for Full Time, Part Time and Per Diem employees.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission / bonus
• Health benefits
• Profit sharing
• Paid time off (vacation and personal / sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Job Description

What would you do? The Specifics

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store.

They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.

The role provides prompt, courteous service to customers either on the phone or in person.

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail / deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? The Suitable Talent

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required.
• Strong organizational skills required.

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more.

At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.