Essential Job Functions :

• Must be able to handle high call volume.
• Must have customer services skills.
• Sitting (8 hours a day).
• Key punching required.
• Position Duties and Responsibilities :
• Greet visitors entering Baldor, determine nature and purpose of visit, and direct them to specific destinations.
• Must ensure each visitor signs the GMP form.
• Operate communication systems, such as telephone, switchboard and intercom.
• Check daily the main calendar to ensure the whereabouts of staff.
• Perform clerical duties, such as typing, accepting orders and sorting mail when needed.
• Relay and route written and verbal messages.
• Route emergency calls appropriately.

Qualifications : Laguage : Bilingual

Laguage : Bilingual

Education : High School Diploma

Experience : 1-2 years experience as a Receptionist

About HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.

With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.

Position Overview

As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City.

Homebase programs are designed to assist families and individuals who are homeless or at imminent risk for becoming homeless to develop a plan for long-term housing stability.

Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.

As Homebase Receptionist, you’ll be the first person that our clients encounter when visiting or calling our program, and it’s critical that you are helpful, warm, and inviting to clients who are experiencing the crisis of imminent homelessness.

You’ll be responsible for monitoring the flow of people entering the office and managing a heavy call volume, providing relevant program information and directing callers and visitors as appropriate.

Your responsibilities will include :

Maintaining a neat, clean, and organized reception area.

Welcoming visitors, determining the nature of their visit, and announcing their arrival to appropriate team members.

Using electronic databases to determine clients’ community district and whether they have prior history with NYC shelters and / or Homebase.

Scheduling appointments for clients and referrals from external agencies with Homebase team members and with on-site representatives from other agencies, updating the Program Intake Appointment Calendar.

Receiving, sorting, and delivering incoming mail and packages.

Requirements

High School Diploma or GED required.

Excellent organizational and communication skills, with ability to effectively perform multiple tasks in a fast paced and demanding environment.

Ability to comprehend and follow oral and written instructions.

Ability to take the initiative and be dependable and resourceful.

Possess an understanding of team concepts.

Bi-lingual (English / Spanish) a plus

Valid NYS driver’s license a plus

Compensation : $16.83 hourly

EOE. A Drug Free Workplace.

About Client :

Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services .

It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.

The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.

Rate Range : $24-25.93 / Hr

Job Description : Requirements :

Requirements :

• Excellent written, verbal, and interpersonal communication skills.
• Prioritization, attention to detail and accuracy, follow-up with a sense of urgency, and strong organizational skills are essential.
• Strong ability to manage multiple priorities and take independent initiative for action within areas of responsibility while also exhibiting sound judgment on when to seek guidance and take direction.
• Highly service-oriented, collaborative individual with the ability to work well both as an individual contributor and as part of a team.
• Prior reception experience preferred
• Proficiency in Microsoft Word, Excel & demonstrate ability to learn new systems quickly.

Key Responsibilities :

• Manage telephone coverage as needed, including responding to inquiries, routing calls, and taking detailed messages.
• Manage other miscellaneous e activities including technology requests, preparing copies, managing supplies, coordinating equipment needs, reviewing / distributing incoming mail, and maintaining a fully-functioning work area for the floor.
• Back-up coverage for admin colleague(s) during planned or unplanned absences from the office
• Demonstrate discretion with sensitive information related to firm, team, and / or staff.
• Special projects and requests as needed.

About ApTask :

ApTask is a dynamic workforce management solutions company dedicated to helping professionals excel in their careers. With a focus on IT, project management, and strategic consulting roles, ApTask offers tailored opportunities that align with your aspirations.

Join our thriving community of skilled professionals and unlock your potential to make a meaningful impact. Client exciting career prospects with ApTask today at www.aptask.com .

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

ApTask is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

New York Congregational Nursing Center -

Position Summary :

Courteously and professionally meets and greets all visitors, residents and staff who enter the Nursing Center. Directs them to log in, presents visitor badge and contacts the appropriate staff member to escort them within the facility.

Handles a high volume call board and assists callers with information as necessary and appropriate. Protects the confidentiality of resident and staff information.

Participates in the fire safety program. Monitors the comings and going of residents in the lobby area.

• Answers high volume of telephone calls forwarding calls and answering inquiries appropriately.
• Meets and greets, in a courteous and professional manner, all visitors, residents and staff.
• Actively participates in the Security and Life Safety Programs for the facility May need to contact 911 and interact with members of the various NYC emergency services.
• Monitors residents access / egress to the building and intervenes as necessary to assure resident safety.
• Is alert to safety and / or other types of hazards.
• Monitors the security cameras as needed and alerts appropriate staff when concerns are noted.
• May float to other departments and assist with clerical or other duties as assigned.
• Shows interest in and dedication to the Home and avoids harmful criticism or negative conduct.
• Reports to work on time and work the full-time schedule.
• Completes assigned work accurately and on schedule.

Other Responsibilities Include :

Participation in In-Service programs as required by the Home.

Compliance with the Policies and Procedures of the Home.

Other duties as required.

General Qualifications :

• 6 mos. office clerical / receptionist experience required
• 3- 6 mos. experience handliing high volume phones or call board
• Knowledge of fire / safety procedures preferred.
• Basic knowledge of software programs such as Word, Groupwise helpful.
• Excellent interpersonal and communication skills.
• Flexible and self motivated individual.
• Able to act quickly and make good judgements in emergency situations and concerning the various areas of the Front Desk responsibilities
• Makes good use of time.
• Ability to work with several different groups.
• Ability to handle diverse responsibilities.
• Must maintain appropriate business appearance.

Educational Requirements :

High School diploma required. G.E.D. acceptable. Some college preferred

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